I needed batteries, and they were about to close. We were working wild land fire, when are the…read morebatteries gave out. I was speaking with a gentleman who was about to lock the door his name was Steven. He stayed at the store waiting on me for 30 minutes to get there. The batteries were on the counter, after paying for them, he helped me load them Into my truck. Because of Steven breakfast was on time the next morning. If the manager reads this, give this guy a Pat on the back, he deserves it. And maybe a long lunch hour. Thx

Paid for a battery for my phone on a monday was told by person #1 that it would arrive in a week,…read moreby Friday. Friday comes along, no call tel let me know it had arrived. Person #2 said it wasn't there, had no way of tracking it, or finding out. Person 3 on a Monday said it would arrive in another week (2 weeks since I ordered) because they don't even order from their freight until Sundays. He also said that Person #2 had told me that. Person #1 also said he wanted me to give him permission to access my camera and files to make sure everything was working, once the new battery would be installed. What on earth would they need access to my private stuff for? I called a phone repair place, same day and lower cost than battery plus. Battery plus cannot refund me either unless I am in person? Alot needs improving. ​​

Avery went well beyond her duties to help me. I pulled into the front of the store at 6:15 on…read moreSunday expecting it to be closed but no they were still open. My battery had to be jumpstarted a couple times today. Avery brought out her testing units, determined that the battery was fine (new), the alternator and starter were also fine. She then looked at the battery terminals and determined that they needed cleaning. So, she cleaned the terminals and the car started! All of this for no charge! Many thanks to Avery for her great service.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Great service and assistance. I went in equipped with very little information and left with what I…read moreneeded. The gentleman working was kind and patient. Going straight here every time from now on.

I always encounter positive, encouraging customer service at O'Reilly. Even the other customers are…read morehappy to share their wisdom on regular car repair & maintenance jobs. Between YouTube and the mechanics at O'Reilly's stores I've been able to put 7.5K miles on a 2011 Impreza with minimal issues. AND it is SO SATISFYING to be able to get the Check Engine light to go off on my own!

My husband and I went in here for the first time today and had a great experience. Auto Zone is our…read moreusual go-to for parts for our vehicles, but now after visiting this O'Reilly location we will definitely be back. It is much nicer than the other O'Reilly stores in Missoula. The store is laid out nicely and the aisles are well marked. The employee working was very friendly and helpful which was very much appreciated. The store itself was noticeably clean and the shelves seemed to be well stocked. Prices were about average for comparable auto parts stores in the area. There is plenty of parking and the location makes access to Broadway very easy. I highly recommend stopping here if you need any parts or accessories for your vehicles.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Besides porn stash working there, the place is pretty good!…read moreBut f that guy. I have been going there for years and that guy was the most unhelpful rude person I have encountered there.

Great service! Workers went out of there way to help me. I noticed that the other people were also…read moreoffered excellent service too! The kindness and helpfulness of staff did not go unnoticed! Will be back and will recommend to others.