I have been fooling around with my battery on my key fob for better than three weeks. Always having…read moreto put it in the ignition and always wishing I could find somebody else who would provide me a new battery and change it for me. Well, John at battery experts did exactly that it took him less than five minutes. He was very friendly. He was very professional and it only cost me 10 bucks. Absolutely worth it and oh did I forget to say that I walked in at five minutes after two in the afternoon on a Tuesday and according to the sign on the side of the door, they close at 2 o'clock on Tuesday. so he took care of me even though I walked in late and was just oh so nice. I cannot recommend this company.

I have bought several batteries to the years there and I have been totally satisfied I'm dealt with…read morethe same gentleman for probably better than 10 years and he is always so helpful in polite I don't buy batteries nowhere else but here

A few months ago I needed a new battery for my car. I was able to get it changed and a very nice…read morelady talk to me making sure that if I ever needed help with my car battery in the future, don't be afraid to call them. She also wanted me to let my friends they shouldn't be afraid to call them if their car battery breaks down as well. I really do appreciate the thought in letting me know there's always help out there. I wish I could give more than five stars!

Great customer service. Turned in old battery and they followed me to car and carried it in. Not…read moresomething I ever expected.

Very honest and helpful on battery selection and if we really needed to buy a battery vs upgrade…read moreour cellphone. Lots of batteries in store that you're bound to get a charge out of!!

So needed a weird sized battery for a house alarm remote. Could have ordered it from Amazon but…read morechose to try and buy local. I don't know when Batteries + moved from the Gas Station but it was a much nicer building and lay out. Both employees were waiting on other guest so I looked and was able to find the battery I needed. Kid that rang me up had zero turn as my Mom would have said. He looked like he was just bored with life. I hope his day picked up. Sad to be so young and appear so unhappy. I was happy they had the battery , and when I got home I installed it in the remote and vola it worked. They have a mask sign up on the door but neither employee had one on as well as one of the two customers.

Batteries Plus is so convenient and the customer service is truly top notch…read more Every time I have ever needed a battery or bulb it has been in stock. Today I needed batteries for two key fobs, and the batteries were available. The employee quickly installed them and explained the lifetime warranty. The employees are always knowledgeable and they quickly locate the item or items I need. The variety of decorative light bulbs is impressive. I'm going to stop back in and choose some to brighten up my decor. Besides batteries and bulbs this store has so much more. Today I noticed the Rain-X windshield wipers that I prefer. The next time I need wipers I'll find them here.

I just went to check on a battery for my laptop. The team member went above and beyond to check out…read moreto see what my problem is and try to help me resolve it. I left with all the information I needed and felt like I was well taken care of.

I had a more than wonderful experience here before heading into work one morning…read more I was greeted and welcomed to great support in a timely manner.

Exceptional customer service every time I visit! I will always support this business wherever I…read moreneed batteries.

Batteries Plus has officially lost our business, and we will not be recommending it to anyone…read more My family has been loyal customers for years, especially at the Pendleton Pike location. That loyalty ended on January 19th. Some time ago, my retired father purchased and had a key fob programmed at Batteries Plus so I could safely warm up my car while waiting inside at work overnight. I work nights and must be out in all weather, including winter storms. When he tested the key fob for the very first time, the remote start did not work. When my father returned to the store to ask for help troubleshooting, he was immediately met with hostility from the store manager, Ryan Nicks. Instead of offering assistance or basic customer service, Ryan was extremely rude, dismissive, and unprofessional. He brushed my father off and tried to blame our vehicle rather than even consider that the key fob Batteries Plus sold and programmed might be the issue. After confirming, with proof, that the problem was in fact the key fob and not our vehicle, my father returned again. He had paid $200 for this key fob and was simply asking for help. Once again, Ryan Nicks responded with the same hostile attitude, refusing to be helpful and escalating the situation unnecessarily. My father is not someone who causes scenes or looks for confrontation. For him to come home upset says everything about how poorly he was treated. It is incredibly upsetting to know he spent his hard-earned money trying to keep his daughter safe during winter nights, only to be met with disrespect and outright hostility from a store manager. Advice to ownership: A manager who treats loyal customers this way is a liability. If this is how Ryan Nicks behaves with us, it's almost guaranteed other customers are being treated the same. Point blank, period...we will not be back, and we will make sure people know exactly why.

My fob battery was running low and I took it in to Batteries plus. I was able to get in and out…read moreright away! Thanks to Jesse, the technician who took care of me. He was personable, professional and very entertaining. I recommend this place for all your battery needs.