The service department (not sales) is absolutely horrible. I have a Chevrolet Colorado with 5,000…read moremiles on it. Broke down 3 weeks ago. It's been in the service department since then. I've called and left voicemails 3x and never got a call back. Not even sure I want it back at this point! Is it a lemon to be having a major breakdown at 5,000 miles? I do have a loaner to drive thanks to my salesman but, they did not want to give me one. They suggested I rent a truck from Enterprise "for a few days". At this point I would be $2000+ on a rental. They suck!!

Part replaced a few months earlier needed to be replaced. Dropped of vehicle Monday morning as…read morescheduled. Called service around 4:00 and was told that the work had been done and they just had to finish paperwork and do final driving inspection. I reminded them that they would need to send their shuttle vehicle to pick me up to take me back to the shop. Left three messages after 5:00. Finally got ahold of someone in sales at 5:50 who told me that the entire service department left at 5:00, leaving me to find my own way home.

I went into Discount Tire in Kokomo, IN because I had picked up a screw in my left rear tire. The…read morescrew was on the corner of the tire so it was not repairable. Cade, the manager, expressed what I assumed was professional sympathy and courtesy as he informed me that a patch was not possible, like "putting a band aid on an elbow". I let him know I was on a road trip to Illinois from New York. He said he would see if there were any used tires. There were not but he said he could find a replacement and I went across the street for breakfast. When I returned to pick up my car I was astonished to discover a zero balance. Was this Christmas in July, I asked Cade. No, he was just doing a solid for a weary traveler who had been bemoaning his luck but was now praising it. Discount Tire in Kokomo is is not just providing excellent tire service but busy restoring faith in humanity. Thanks again, Cade!

I made an appointment to have a sensor replaced and tires rotated. An hour and a half after my…read moreappointment was scheduled for they got my vehicle back to the bay to work on it. If you want a timely appointment don't count on this place!

Over committed and under delivered on getting it into the shop and getting the service completed…read more The technician left multiple harness mounting bolts off the manifold. Upon getting the work complete they released my son's vehicle after breaking off the vacuum line from the intake. It took 5 days to notify them (no answer) and once I did get in touch with them they would only pay for the new part (no labor or loss of vehicle).

Took our RV here for an oil change and inspection. Very reasonable rates. Was very open and honest…read morewith us regarding the state of affairs. Didn't recommend any unneeded services. Took our payment over the phone to accommodate our busy schedules. Will definitely be back.

If i could I would give a 0 this place does terrible work and doesn't fix their mistakes..put our…read morebumper on crooked on a brand new truck..They Do Not Answer their phone and the manager will not return calls.

Shout out to the guys that work there. While staying across the street at the Mariott, my van…read morewouldn't start. They came right over to help!!! Muxh appreciated!!!

Called to get an appointment to get my radio looked at. Employees sounded annoyed when I was…read moretelling them the issue. When they "thought" they hung up... the employee started talking trash. "Let them come in if they want to be stupid, we will just charge him." Rather than trying to help the customer figure out what's wrong they talk trash & complain. Obviously something is wrong with my stereo & I was simply trying to get it looked at. Guess they don't want the business. Too much of an inconvenience for them.

i got my windows tinted along with an eyebrow for my windshield very professional job done with…read morecomputer cut tint extremely friendly people there looks great

Very kind staff! They said they would be willing to work me in for services in the future, despite…read moreme working most of the day. My car is in good shape so I hopefully won't see them again any time soon, but I wouldn't be too upset if I did :)

There were problems early on with the repair, but Cory fixed it right and was more then fair.read more

If I could give more than 5 stars I would…read more Mike, Leanne and staff were top-notch from the initial phone call regarding an estimate, the customer service throughout the process, and the quality of repair work. I hope I don't need an auto body shop again in the future; however, if I do, I will certainly be taking my vehicle back to Padfield's Auto Body & Paint Shop.

I was traveling for work and my truck broke down in Kokomo, IN. I was able to get it to the…read moredealership and they said I needed a new fuel pump. The quote I received was astronomical, but I had to get back on the road. I called Generations and they we are able to get me in and replace the fuel pump and install new brake pads and rotors quickly for a fraction of the dealership quote!! They were so great to work with and very honest! I was in a tough spot with being out of town and having to get back on the road quickly and they delivered!!! I 100% recommend this shop!!!! 10 / 10 with honest and friendly service.