Chose this shop on recommendation. They failed to follow through or communicate well on different…read morevehicles we brought in. We asked them to check certain things while the vehicles were being serviced and they failed to remember to do so both times.. this last time we brought our vehicle in they put everything back together on the engine and forgot to replace some seals near the intake. Our engine was leaking gas. It cost us $600 to have corrected at another shop. The other complaint I have is that when you call in to check on your vehicle they act put out. They give the impression they can't be bothered. I highly recommend if you live in the Marion Indiana area to find a better mechanic or drive to another town. This place is bad news.

Our daughter is a freshman at Indiana Wesleyan University about an hour from home. Her car was…read moremaking a noise, so she had to take it in to get it checked out. She was very nervous to do it by herself, but she had the best experience. They were so kind to her. I would highly recommend this place for any automotive needs.

very helpful staff ,great prices and the rewards program works great. will price match or beat any…read morecompetitor, overall you can find everything you need

I spent nearly a month searching for the right seven-passenger vehicle for my family. I traveled…read morefrom Indianapolis to Fort Wayne and everywhere in between, scoured the internet daily, and test-drove enough vehicles to develop strong opinions about third-row legroom. During that month, I visited Brad Howell more than a handful of times ... several times in the pouring rain. Tony deserves special recognition for repeatedly standing outside while I inspected vehicles as though I were purchasing Air Force One. Sorry, Tony! After comparing dealerships across much of the state, no one could match Brad Howell's offer on our trade. A few came close, but only after learning what Brad Howell had already offered. Apparently, their calculators needed a little competitive motivation. I continued checking Brad Howell's website constantly, and one afternoon, exactly what we wanted appeared. It was so new to the lot that there wasn't even an actual photo yet. I immediately texted Tony. He explained that it hadn't been cleaned or serviced and still had an active recall to address... but said I could come see it first thing the next morning. Of course I did. At that point, I had spent a month searching Indiana and wasn't about to let a missing photograph or a little dealership dust stand between me and the finish line. They honored the trade amount they had previously quoted, discounted the vehicle a little, and I was signing papers shortly afterward. Financing was incredibly simple, and we completed most of the process through text, phone calls, and their website. Two days later, everything was ready, and I drove it home. Tony, Tommy, Justin, and Chris in finance made the entire experience remarkably easy. Chris handled the final paperwork quickly and secured a great price on an extended warranty... because after spending a month researching this purchase, I'd like to retire from major automotive decisions for a while... well, at least until the mood hits me. I was cautious, thorough, indecisive, and probably responsible for Tony checking the weather forecast every time he saw my name appear on his phone. Through it all, the team remained patient, professional, transparent, and never pressured me. I searched half the state just to discover that the best deal... and one of the easiest experiences... was at Brad Howell all along. Save yourself the miles, the spreadsheets, the endless online searches, and the rainy test drives. Start there first. Five very well-researched stars!

Needed to have service work done on my F-150. They quickly diagnosed the problem, obtained the…read morenecessary parts and had me back on the road. This is a great Ford Dealership. Their business thrives on customer service...and it shows.

Very professional and very friendly! They had me in and out in no time and for less than estimated!read more

I decided to come to Excel after having received a quote to get my seatbelt replaced (not working)…read moreand had previously been quoted $250 dollars. Several people recommended Excel Body Shop, so that's where I headed! I have received very fast and attentive service both times while coming here, my initial trip I was given a quote of $130 dollars and that's a GREAT deal compared to what I had been told by other mechanics. I'm back today since the part has arrived and I'm currently waiting for it to be put in. I cant believe that while I grew up only one street away, I've never thought of bringing my car here previously! I've received nothing but super friendly service at a great price! I cant recommend this place enough, at the very least, get a quote from Excel before automatically going to the other guys!

I'm from out of state, but This place is great! My girlfriend and I blew a tire on a road trip and…read morehad to make an emergency stop for a new tire as we couldn't do the rest of the trip on a spare. The staff here were so friendly and got us in without an appointment due to the circumstances! If I ever happened to blow another tire in this state I would definitely try to make it here! It also was also a more than reasonable price!

I have been a customer of Tire Barn since they opened in Marion. But after today I will never go…read moreback. Had a nail in my Tire. Simple plug would have fixed it. However since it was an original Tire that came with the car they refused. Stating it was against the law to plug a tire that is 6 years old. Threads were fine on the tire. Just needed plugged.​

They took on the repair of my vehicle. With no hesitation, they fixed, the problem got me back on…read morethe road. I couldn't be a happier with their service. Les and his crew did an awesome job.

Was treated very fairly when I brought my Jeep in with a check engine light. The owner is very…read moreknowledgeable and went the extra mile to figure out the problem and fix it. I highly recommend them for any auto work you need.

Able to help with auto needs very much and had lots of supplies available to purchase.read more

This is the best parts store in Marion. Rich and Butch are by far the best guys to talk to about…read morevehicles. They know there stuff and always go out if their way to help a customer out. I've been going to the Zone for years but I broke down and Rich was the only person out of the 3 parts stores that where opened after 9pm that took time to help get me back on the road and on my way back to KY. I have recommended my friends and family from Marion to get their parts from Advance and to talk to Rich or Butch about issues they are having.

Best package deals in town , friendly people doing great work. I would not take my car anywhere…read moreelse.

did not get bugs off / dirt on back will never go again.Steves is the best car wash in town!read more