What a rip off! I am shouting this from the rooftops because I went about it the nice way, and they…read moreare absolute lazy crooks!
Listen friends, family, community looking to find a home on wheels...
My mother and I purchased a Wildwood RV #3907 on their lot at the end of last year. We went in with full transparency as I had been forced from my mountain home and was looking for something to live in until my home was repaired (still not). Our sales person, Vince, was a nice older gentleman. They knew what we planned to tow with, our needs, our timeline, and our budget. We asked questions, while looking at it; it was cold in December, so we looked at it plugged it- all worked.
Not only did $16,000 turn into like $23,000 out the door, (WTF?!), but a month later when I went to start living in it, the power doesn't work.
They told me there was a brand new battery and a full tank of propane, NO...they lied.
Batter was dead, no propane.
I called and was basically told, too bad-TWICE!!!
So, I replaced the battery and refilled the propane.
Does not work.
No heat, no electricity! In Colorado, in December.
Now, I have someone come out with meters and there is an energy suck/leak somewhere on the 12v side.
I was also told, in December, that the temporary blinds would be ordered and sent. I called a month ago and spoke to the parts manager, Josh, and told him the whole sad story. He actually listened. I was grateful.
Josh, parts manager, asked me about an order form I should have with my paperwork...low and behold Vince, filled out the top and never filled out the rest so the blinds never got ordered. Josh, told me their usual process and the ball was dropped, so he ordered and told me he would look into the issue I have had since buying the RV. Great! I thought...
That was on a Friday.
I called Monday and got his voicemail. I left a message for Josh, inquiring about the blinds-if I could please bring the RV there to have someone look at the electrical issue, and at the same time have someone install the blinds for me. It is hot in Colorado, and there is not power in my RV can, so I do not want to unnecessarily struggle with my disabled ass twisting and turning to do this. I also thought he was really going to look into this because, really? There are lemon laws for cars...I will get another freaking lawyer if I have to...omg!
I called back Wednesday and was routed to VM for Josh, again.
OH, Josh called to confirm our address to send out the blinds, so I called back the same week and was kicked to VM again.
I left another message and emailed letting Josh, parts manager at Camper World in Longmont, who I am sure can pick up a line to let someone know regardless and/or route my very real and fair issue through the proper channels to the proper persons to handle this appropriately.
I was ghosted.
Now, I am less than 2 months from no home and no options as I am saving to have an RV repair shop come help me get this handled.
Shame on this establishment and those who blatantly disregarded me.
I paid a lot of money for goods and you did not deliver...you scammed.
I called within 30 days to report a very big issue. Unfortunately, they took advantage OR they do not care about their customers satisfaction and safety- it IS ALL ABOUT $$$$$
I will contact every social media platform and place to review possible. Actually, I am going to reach out to the news and radio stations too.
I am a diabled teacher, a mother of 2 trying to create a safe space to be as our home flooded at the end of last year.
Camper World screwed my family.
Shameful.