Ben is wonderful! My son was having issues with his truck and getting it started. We knew it wasn't…read morea battery issue. We didn't have the means to tow it to Ben so Ben was kind enough to FaceTime my son and was able to help with the issue. Ben was kind and knowledgeable! We so appreciate him!

I've had my Lexus serviced by Ben several times. He's an awesome mechanic and very honest. I once…read moretook my car to the Lexus service dept and was given an entire list of things that needed to be "fixed". I took my car and the list to Ben. Turns out most of the repairs were unnecessary. Saved me a ton of money. Highly recommend Ben and his shop.

Do you prefer an honest repair shop? I brought my daughter's Xterra in for new brake pads (she kept…read moresaying they needed to be replaced), and Tom went out to take a look. After a few photos, he advised that the pads were relatively new and did not need to be replaced! Wish I had this type of honesty and service on the East Coast!

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Another pleasant surprise, right here in my little town of Firestone! Honest repairs for a great…read moreprice. You are sent a detailed report (broken down by area of car), with images of who is working on the car, and what parts of the car are being considered for repair, and color coded as to what needs to be repaired or not (green, yellow,red) Work done on time, friendly staff and knowledgeable, not out to over charge or over work. We will be back!

Honest mechanics and garages are becoming a rare thing these days - sad but true. These guys have…read morebuilt a solid reputation for their honesty and integrity, and also their KNOWLEDGE AND ABILITY to work on today's computerized, fuel injected vehicles. For this reason, they will always get my business unless it is absolutely necessary to go to the Ford dealer (in which case I only recommend Sil-Terhar in Broomfield). My F150 recently needed a new battery, and at the time the old one died for the last time, my heater stopped working. They could have told me that I needed a new heater core, new heat/ac blender actuator, or blender door (all ranging from $250-$400 in repairs). Instead, they took the time to troubleshoot, and only needed to reset the HVAC module - less than an hour's worth of labor and no parts. What's more, they contacted me mid-day (same day) to let me know that it was ready to be picked up. Many other garages would have torn my dashboard apart and gone the wrong way with troubleshooting this. I don't have enough words to express my gratitude for their professionalism!

I don't know what's up with the nonsensical 1 star reviews others have left, Les has always been…read morevery professional, accommodating, fast and courteous. To the fella that doesn't understand how labor works... shops charge by the hour. Just because your issue didn't end up being a fuel pump doesn't mean it didn't take hours to diagnose and locate a shorted wire (something you would not be able to do yourself). Use common sense I bounced around shops for a few years before needing help in a pinch and Les and his folks went out of their way to make it happen for a fair price in a very reasonable amount of time. This is the only shop in a 50 mile radius I will take my cars to and is definitely the only shop I recommend to friends and family

Beware of Les Onorato he is a crook. He install a steering…read morecolumn in my 1970 bronco I found he it was installed with two little screws it moved all over. He charged me to install 5 shocks he only installed 4. He ask to put in a EFI it never worked I found the fuel lines sitting on the exhaust. We replace water pump it leaks. He got into the transmission it leaks at the gasket. He installed linkage to trans it down shifts on its own. He did the brakes driver side locks up while the others do nothing. He installed a old EFI USED The wired he installed all loose sitting on intake. I had my bronco covered cause the seats were in mint condition. He left it out with out it covered the seats are ruined. I went back over and over trying to pick ok up when he called to say it was ready but every time I went it wasn't at all. I paid for all the work upon completion until the EFI. He demanded money order or cash. He said if I put it in a money order to put it in his mom's name. He said he would not release my bronco unless I paid I. That way even thought I paid cash for everything and even paid cash for the EFI unit and told him I could pay cash for balance. I ended up involving the police. I had them on site to help scare him so I could pay it off and get my Bronco.

Ruben does excellent work and only charges you for what you need to have fixed. No extra charges…read moreAnd reasonably priced. Explains everything. I would definitely bring all my vehicles here and recommend Ruben to all my friends!!

Its amazing shop they do it all from building engines to transmissions to a simple oil change had…read morean engine build by these guys it running amazing like never before they are very knowledgeable and honest have gone back to even buy my tires for them its great shop

I had noticed that my car was leaking oil and made an appointment with Christian Brothers in…read moreFirestone to have it looked at. I asked them if my car could be ready by noon, as I was committed to delivering a casserole to the Longmont Senior Center for a contest that started at 1:00 p.m. The owner, Mr. Brunck, offered to take me to the Senior Center to deliver my casserole, which arrived "on time", and then he took me back to my apartment to await the completion of the repair. I have never ever received such excellent customer service from anyone else. Their excellence in customer service is number one!! Thank you Christian Brothers in Firestone, you are truly the best! Michele A.

This Christian brothers has some very knowledgeable technicians. The people up front are very…read morefriendly and helpful. The owner happened to be there when I came in, and they were both very nice and very happy, very upbeat. I recommend anybody who needs any minor or major vehicle work done to call them. Very honest , very transparent , very easy to work with A++++++

5 Stars - Honest, Professional, and Saved My Mother's Day…read more I can't say enough good things about Carbon Valley Garage. After receiving an outrageous $8,500 estimate from a Denver mechanic while stranded on Mother's Day, I had my 2017 VW Tiguan towed to Carbon Valley. Their inspection was detailed, honest, and thorough. They discovered the noise I heard was caused by a rock stuck in the driveshaft -- not a broken turbo as I was told. They removed the debris, topped off fluids, checked all systems, and only found that the brakes needed replacement -- which they completed for $1,270. This shop treated me with respect, transparency, and integrity. I'm a senior woman, and I felt completely at ease with their service. I now know I can trust them with any future repairs. Thank you, Carbon Valley Garage -- you've earned a lifelong customer. -- Linda A., Longmont, CO

I was driving on I-25 when part of my skid plate detached. I called them to see if they could help…read moreat all and Steve told me to come on in and they'd take a look for me. They got me back on the road in record time and were very honest with their work. I live in Windsor, but am definitely tempted to start bringing our cars down here with this experience.

They have absolutely the worst customer service that I've ever seen in 40 years of car buying…read more Everyone was both clueless as well as being completely indifferent to the customer. I would not buy a hot dog from anyone that I talked to there. Don't walk, but run run far away from these knuckleheads.

Bought a new car here along with an "extended warranty" that supposedly was an extension of the…read moreoriginal warranty (it wasn't). They did not give me a copy of the contract. It was a fight to even secure a copy of the actual agreement "because most people don't want a copy". Best of luck receiving a call back with concerns and best of luck getting them to honor written agreements. However, their service department will continue to call soliciting business even after you tell them not to.

Needing an oil change, I noticed that this place was offering a special, so I drove up and went…read moreinside. The girl at the counter had a look on her face that was half confused and half surprised like "oh wow, a customer?" as she quickly scurried to grab the tablet to sign me in we took a few laps around my vehicle to take pictures, we then go back into the waiting area and she proceeds to tell me that she needs to call the mechanic to come to the shop to perform the work and now I am the one that has the confused look. Around a half an hour passes and the mechanic strolls in and drives my vehicle in the shop and proceeds to determine the parts needed for the oil change, he then tells the counter girl what parts are needed and she calls the auto parts store because even though they offer oils changes have no parts or no oil. At this point I wondered if I had somehow drove to Cooters Garage and was half expecting Beau and Luke Duke to drive past in the General Lee. More time passes by as we wait for the oil and the parts but I cant really tell the amount since they had a Friends marathon going on the tv in the waiting area and I was already 3 episodes deep. After the the parts arrive, counter girl takes them back to Cooter and about 15 mins later he brings my vehicle out with big grease smudges on my door and what looks like a dent, but I was so distraught at the length that I had to spend there that I didnt want to spend one more second.