Great help at this location. My daughter, in the white Audi, had car trouble and pulled in there…read more Manager and staff were super helpful. I'll never hesitate to stop here.

I went into the store to return a battery for the coffee. However, the management member was…read moreextremely rude, unprofessional and very condescending. He made sure to tell me that don't matter who I called or what kind of review I left it didn't matter because he had been there 25 years and there wasn't a dang dang they would do to him. I had just got done spending over $200 in the store two days prior to that. It amazes me that I have to be talked to rudely while spending my money and good money at that. I have reached out to the corporate office, to Google review, and their privates complaint center and still have not got no response. I am an elderly lady and a Christian lady and I never expected this type of problem coming from an AutoZone management number by the name of Marquis it's definitely a liability and not an asset to this company. Okay I would like to rectify the fact that the district manager who was very professional and extremely nice called me back a few minutes ago and the center to everything that I had to say and was a wonderful experience speaking with him and he is going to take care of the issue whatever way that he sees fit and that's fine with me. Now I am extremely happy about the outcome because somebody heard what I had to say Amen thank you jesus. I give the rating of one star for the management team member Marquis and I give a five star to the district manager. I do believe he said his name is Mr Williams great people skills

I dropped by recently to buy some vehicle parts, and once again I was pleased with the friendly,…read morecompetent, and quick service that I received. I plan on returning, and recommend this car parts store.

This is the worst company ever. I have been a customer of the company for over 10 years. I learned…read morevia a customer service representative at the Take 5 on Mt. Moriah and Ridgeway that I was paying $39.99 a month for two years, but the highest plan was billed at $32.99 a month. I attempted to call someone at the company's headquarters but was advised that I had to email customer service. I subsequently emailed customer service and was advised that yes I was billed at $39.99 a month and the highest rate was indeed $32.99. I was then advised that the current rate is now $39.99 a month so I was not eligible for a refund. I explained to the representative again (all via email) that I only wanted to pay what the highest paying customer was paying during the time I was overpaying. The representative doubled down and stated I was ineligible for a refund. This literally is thievery behavior. I literally use the carwash once to twice a month and this idiot representative costs the company a loyal paying customer. Text exchange with the representative: Message: I would like to talk with a representative regarding my account. On a recent visit I was advised that I have been paying an additional $10.00 a month since I started my account. Please give me a callback. Brand: carWash Feedback Type: customerService Dani (Car Wash Customer Care) Jun 17, 2026, 10:19AM MDT Hi Christopher, Thank you for contacting Take 5 Car Wash Customer Care Team. My name is Dani, and it would be my pleasure to help you today. I apologize for any confusion or misinformation you may have received. After reviewing your account, I can confirm that you have been billed at the Unlimited Plan rate that was in effect at the time of your enrollment. At this time, the monthly rate for the Pro5 Plus plan is $40. Based on our records, your account has been billed correctly according to the applicable membership pricing. Thank you, Dani Customer Care Supervisor ME: I understand what the rate is now. My issue is the fact that the highest plan you had prior to this change was 32.99 before taxes. I was being billed at 39.99 a month before the change took effect. It does not make since to me that I would have to pay more for simply being a customer when your company converted Carwash USA. I would like to have this rectified. Dani (Car Wash Customer Care) Jun 17, 2026, 11:31AM MDT Hi Christopher, As mentioned, you have been billed at the rate that was in effect at the time of your enrollment. Based on this, a refund is not due in this case. Thank you, Dani Customer Care Supervisor takecare@take5carwash.com Me: Ok. This makes no sense. I'm only asking to be charged at the highest rate that every other customer was charged during the same period. This company would rather over charge a loyal paying customer 8 bucks a month versus make it right. I literally use car wash once to twice a month over the last two years. I was basically giving the company free money. I promise to cancel this contract TODAY. I can't stand a thief.

Most time everything is working at this location so I normally try to always visit this location…read morewhen I need a car wash. Employees are friendly. Bring back the free towels!!

Excellent experience. My service engine light came on. Ytook my car in. They ran diagnostics,!told…read moreme the problem. I made an appointment and they repaired the car. They also informed me of another problem. They didn't just tell me, THEY TOOK A VIDEO. The staff was knowledgeable and professional. This is my go to place for a honest mechanic. Thank you so much!!!!

I brought my trailer to Custom Spring & Trailer Repair at 2859 Farrisview Rd. in Memphis, TN, and I…read morecouldn't have been more impressed with Roger, his son, and everyone at the shop. My trailer had torsion axles, and Roger inspected them and told me honestly that one of the axles needed to be replaced because the threads were stripped. He explained that repairing it would be a liability, and rather than just taking my money, he gave me the tools and everything I needed to make the repair myself. The replacement axle would have taken about six weeks to get. I repaired it, but unfortunately the threads still wouldn't hold the proper torque. I ended up having another company weld the nut to the axle. I got about 10 minutes down the road before the other axle blew out the bearings. I immediately went back to Roger. It was Labor Day weekend and they were getting ready to close, but Roger again was honest that he couldn't repair that axle either. Instead of leaving me stranded, he recommended another shop and even made the axles for them to install. Unfortunately, that shop couldn't do the job Saturday morning because they didn't have a certified welder. I went back to Roger on Tuesday after the holiday, and just like he told me, they had me back on the road in about 5-6 hours. That's the kind of service you don't see every day. Roger and his son are honest, knowledgeable, friendly, and genuinely care about helping people. Roger could have easily tried to take on work that he knew wasn't right, but instead he told me the truth and helped me find a solution. I would highly recommend Custom Spring & Trailer Repair to anyone who needs trailer repairs or axle work. Roger knows his business, and I was also told that he makes axles for trailer shops throughout Western Tennessee and Eastern Arkansas -- which says a lot about the quality and experience behind his work. Thank you, Roger, your son, and everyone at Custom Spring & Trailer Repair for taking care of me and getting me back on the road! If you need trailer or axle work in the Memphis area, definitely give them a chance.

I just had the rear leaf springs repaired on my 1965 Ford Falcon. The team here was super…read moreprofessional and super polite. Good customer service is hard to find these days and these folks were wonderful. They told me the job would take two days and they finished on one exceeding my expectations.

billy he is a good guy he helped me a lot and very friendly very fast service thank you so much…read moreguys good job

This automotive business continues to offer the best possible affordable service around…read more Many of my family members have their "every man" cars and trucks maintained and fixed here. These guys are real professionals, with a large depth of knowledge. They don't work on electric vehicles, or do oil changes on BMW-s, because those are simply a few things that are outside of their areas of expertise or required specialized tools to work on. Also, working on seemingly simple issues on an EV is like diving down a deep rabbit hole. I'm completely okay with that, since I don't ever plan on owning an EV, or any high-end vehicle for that matter. I know a guy who inherited a Mercedes Benz sedan. He was okay with the car until he had the get engine oil changed. The process to change the oil required a special tool that only the local Mercedes dealership's shop possessed. At the time, the charge for the oil change was $250.00, plus tax. After a few very high maintenance expenditures like that, he sold the car.

I really did enjoy doing business with these guys over the years. Sad that's over, and now I need…read morea new repair shop. Good places are hard to find. I have always gotten really good service from them until today. Kind and compassionate is generally the feel. I was completely comfortable with any advice they gave me. They have caught things that I didn't even know were wrong and was then blown away at the difference in the vehicle afterwards. Aside for the couple times they fixed the wrong thing and I had to bring back my vehicles and wait for another repair to be completed, the repairs are always top notch. I've been here a bunch recently and have spent at least $10-$12k on repairs, probably more. Most recently it was $1800 in July, $850 on Nov 8th, and $1700 just last week! I am quite agitated but I'm not going to screw with their star ranking just because we are breaking up. Plus, I should have written a positive review before now anyway. No one really reads these reviews anyway, so the stars are all they will see. Why am I pissed? I hit a pothole, blew the damn tire, and needed to tow my car to them for a new tire. I called, Tracy answered, and I gave him the make, model, and tire size. He says, "I can't get that tire and I don't work on Tesla's anyway". It's a fucking tire! Do your jacks not work on Tesla's? What a joke. Five lug nuts loosened, a jack, put the tire on the damn wheel. That's all I needed, bro. I guess you don't work on my three Fords and a Jeep now either. I'm sure my business doesn't matter and Tracy will be just fine, at least that's the vibe. Good luck boys

This tow truck company showed up, albeit over an hour later than the quoted time. The driver was…read moreprofessional, knowledgeable, friendly, and kind. I would recommend this company if you need tow truck service.

I want to start by saying that I try to be a reasonable person when dealing with situations like…read morethis, and I have kept notes of my interactions with Davenport's Towing throughout this process. My truck was towed by Davenport's Towing on 9/6/2026 and delivered to the repair shop at approximately 12:31 AM. I want to specifically say that the driver who handled my tow was very professional. I have no complaints about him whatsoever, and I do not want someone else's attitude to take away from the professionalism he showed. On 9/7/2026, the shop was able to get my truck running again. The issue was a blown heater hose that caused the truck to lose antifreeze. However, after receiving the truck back, I noticed that several warning lights were illuminated, including the ABS (anti-lock braking system) light. My truck is regularly serviced, and I have never previously had these warning lights or a check-engine light come on. I asked the shop about the issue, and before completing their inspection, they advised me that these types of warning lights can sometimes be associated with a vehicle being towed. I then contacted my insurance company, which was the company that arranged for Davenport's Towing--not me. My insurance company advised me to contact Davenport's first so they could determine how they wanted to inspect the vehicle and address the issue. I contacted Davenport's on 9/7/2026 and spoke with a representative named Tammy. Tammy attempted to get me in contact with Barbara. I was told Barbara would follow up, but I never received a call. I followed up again on 9/11 at approximately 1:08 PM, and again on 9/18/2026. Throughout these interactions, I was also sure to tell Tammy that I appreciated her professionalism and the professionalism of the driver. My frustration came to a head today when I called back and asked for Barbara's contact information. I was hoping to leave a voicemail or send an email directly since I had been told multiple times that Barbara would contact me. I was told that there was no direct phone number, only an extension, and I was transferred. No one answered, so I called Davenport's back. This is where the experience changed. The representative I spoke with had a very different tone. I explained the situation and was told: "Sir, Barbara has been here for 6 years and hasn't had a vacation. She doesn't work on Friday, Saturday, or Sunday. And blowing her up about this isn't going to..." I immediately stopped the conversation and explained that I had not been blowing anyone up. I had contacted the company because I was instructed by my insurance company to do so, and because I was trying to get an issue addressed that I noticed after my vehicle was returned. If following up multiple times over nearly two weeks about a vehicle-related concern is considered "blowing someone up," then I guess that's how it was perceived. However, I don't believe that is a professional way to communicate with a customer who is simply trying to get an issue addressed. To be clear, the driver was not the problem, and Tammy was not the problem. Both were professional and courteous in my interactions with them. My issue is with the lack of follow-up and, ultimately, the way the situation was handled during my most recent phone call. A customer shouldn't have to repeatedly call just to get a response, and they certainly shouldn't be made to feel like they're doing something wrong by asking for one. Based on my experience, I would not recommend Davenport's Towing. I hope the company takes this as constructive feedback because the situation could have been handled very differently with simple communication and professionalism.