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    O'Reilly Auto Parts

    5.0 (2 reviews)
    Closed • 7:30 am - 10:00 pm
    Updated 3 months ago

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    5 months ago

    This is definitely the best O'Reilly's location. Marty really helped me out today and can be trusted to steer you right.

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    Endurance/Auto Assure Car Warranty - Doggie Dog World

    Endurance/Auto Assure Car Warranty

    (279 reviews)

    This rating only applies to the service I received from "Chase" regarding proposed coverage and…read morequote. I am turned off by endurace policy of only provided a written copy of the warrany after giving a deposit. Chase was very professional. In all fairness, the deposit is refundable for first 30 days

    I am extremely disappointed with my experience with Endurance Warranty, particularly the handling…read moreof my claim and the lack of follow through from their dispute resolution department. I filed a claim concerning the failed turbos on my 2014 Mercedes Benz CLS550. Endurance denied the claim, stating that the problem was preexisting. I strongly disagree with that determination. The dealership mechanic provided information indicating that the vehicle's turbos were in good working condition with no known issues. In addition, the ASE certified mechanic who diagnosed the failure stated that the turbo turbines had failed and that the failure was not the result of mistreatment of the engine. After the denial, I was contacted by Danielle from Endurance's dispute resolution department. Danielle indicated that Endurance would provide monetary assistance to help offset the cost of the turbo repair and that she would provide me with a list of repair shops that could assist me. Unfortunately, the promised assistance never materialized. I did not receive the monetary assistance that was discussed, and my subsequent message requesting follow up has gone unanswered. What makes this especially frustrating is that I did not initiate the offer of monetary assistance. Endurance contacted me and offered it as a way to help resolve the dispute. If a company representative tells a customer that assistance will be provided, the company should honor that commitment or explain in writing why it will not. My concern is no longer limited to the original claim denial. I am also disappointed by Endurance's lack of follow through and communication. Based on my experience, I cannot recommend Endurance Warranty. I would be willing to update this review if Endurance contacts me, fairly reviews the mechanical evidence, and follows through on the assistance that was discussed. Dr. Johnny McGrew

    O'Reilly Auto Parts - autopartssupplies - Updated September 2026

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