I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

Beware, these guys are awful! Subaru dealership recommended them, i take my parts to them, after…read moredriving 70 miles one way and took a day off. They knew it was for a subaru ascent coz dealership set up the appt. they tookmy money and then called me 40 mins later that the job was too hard.. they didnt charge me as much as they should and i should just come back and take my car!! Had to come back and get my car and the running boards with all the parts and went back home. Such a waste of a day coz of southern auto

I have purchased numerous parts for my vehicles and have been very pleased with their selections…read more They don't always have what I'm looking for because so many people use their parts. You just have to keep trying.

I was told about this service because I was having trouble finding someone to take my previous…read morevehicle. I wanted to keep my car, but fixing it would've cost more than what the car was actually worth and it was also near 150K miles. For Pull-A-Part, you can go online for an estimate of what your vehicle is worth, and someone will call you to make arrangements for pickup. The towing is free and all you'll need is your driver's license, the title (I think it can't have any liens/debts on it), the key, and they give you your money on the spot.

I thought I had an issue with my vehicle electrical/charging system. O'Reilly previously tested the…read morebattery and alternator in their parking lot. This was a two month old battery. They all tested fine. I left that day and still had a charging issue. About every week or two, I would need to boost this vehicle off. Battery/alternator okay...no parasitic loss...no electrical shorts or blown relays/fuses...what could be the problem? I took it back to O'Reilly. Raphael started researching the vehicles battery application and found the problem! I had been sold a smaller capacity battery. While this small battery had enough charge to start the vehicle and run it for a few weeks, it was slowly discharging energy up until the point it could bo longer start the vehicle. Raphael and Hunter fixed my issue! Great job Raphael and Hunter!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Very helpful and customer service was quick, kind, and professional. They were very busy,…read moreacknowledged me and helped me as quickly as possible.

I visited your store number 20266 on Highway 64 in Lakeland, Tennessee 38002…read more The reason for my visit was that my Autozone Platinum battery was failing. I wish to commend Mr. Sherrod Barnes for outstanding customer service. Mr Barnes is very knowledgeable and friendly, has a super smile, and is helpful. Mr. Barnes's customer service level is why I only shop at Autozone for my automobile needs. Please pass on my thanks to Mr. Barnes, Thank you for your time, Mike

I want to like this place since they are locally owned, but I have no choice but to say do not give…read morethem your business. They will overcharge you for parts, labor, and fail to execute agreed upon repairs. About 3 months ago my brakes seized on my car. I brought it here, since the other shop in town is notoriously bad at communication. They called a few hours after dropping my car off, and let me know I needed an entire brake replacement. Cost was over $2k. Ok fine - I needed my car back soon and didn't have time to get other estimates. They replaced all 4 brakes, pads, and rotors. I got the car back after a few days, and noticed a loud clicking sound that was consistent with the wheel speed. Brought the car back in - they said they found a burr on one of the rotors so they resurfaced it. I got the car back, and there was still a loud clicking. Brought it back a third time now and they had it for a few days "diagnosing" it. They told me they took the brakes off and put everything back together and couldn't find the issue. One of the mechanics told me it was because my car has rust (makes no sense since the clicking was in rhythm with the wheel speed). Picked it back up, and decided that weekend to find the issue myself with a buddy. Took us an hour - a tension clip on the calipers was completely misshapen causing the pad to move within the caliper. Had they actually tried to diagnose the issue and take the brakes off they would have noticed that this tension clip wasn't tensioning anything - it was loosely fit into the caliper. Ended being an $8 fix with a new clip from Autozone. A month or so later, brought my wife's car in for a failed AC. They had the car a few days, and diagnosed a failed actuator. Charged us $1k in labor and parts to fix it. Picked the car up, and a few days later the system failed again. Brought the car back, and after 3 more days was told by Eric it's the AC compressor and it'd be another $2k to fix it. I let them know I needed to get other estimates - I had just spent $1k there for it to get fixed so to be charged another $2k was ridiculous. They sent me an invoice estimate for parts and labor. The AC compressor kit they quoted from Napa was $799. I found it on Napa's site for $450ish. Called and let them know that I found the parts cheaper, I'd buy the parts and bring the car in for the service. Eric told me no problem. Received the parts this week and tried to set up an appointment with Eric. Eric said to just bring it in. I called yesterday and spoke to Eric again. knowing it's a holiday weekend, I asked if he could get to it today 5/22. He told me to get in in early and they'd do it. The night of 5/21 I dropped the car off with all the parts in the trunk so they'd have it first thing. My wife called today 5/22 in the morning to make sure they had everything and would do the repair Eric said not to worry they'd get to it today. Called back at 430 or so, and we were told they hadn't even started it. We went to pick it up and spoke to Tim and the lady at the front desk. I asked what happened, and he said Eric was supposed to call with a labor quote (which Eric had already provided to me in writing) and he never did so. So instead of calling and telling us the labor, or telling us they can't get to it today or whatever, they left us hanging with a car with no AC. Picked up the car and there was ZERO effort from Tim or the lady at the front to try and retain our business. No effort to make an appointment for us to have it fixed, or to try and correct the situation. They've already taken over $3k of business from us, so I guess lesson learned. DO NOT come here. I have zero confidence in their technicians and their lack of communication will leave you hanging as it has us several times now.

Honestly one of the worst experiences. I came in there to get a new tire because mine was loosing…read moreair and wasn't repairable according to the first place I went. So they called Raleigh to see if they had my tire and could replace it for me. keep in mind I am a woman and I had my 3 year old son with me so I'm sure this is a classic case of them taking advantage of the fact that I'm a woman who doesn't know much. Anyways I go to get this tire already almost in tears and the older gentleman at the front desk was just blatantly rude to me the entire time. Told me how much it would cost and sent me on my way. when he told me the price it seemed good considering the tire I had on my car is a grappler and they're decently expensive. An hour passes and they're call and tell me I can pick it up. when I get there the tire that is on my car is an entirely different tire,not even the same tread and costs 92$ regularly buy I see on my receipt that I was charged 198$ just for that one tire. All the man had to tell me is that it wasn't the right tire but atleast it would get me from point A to B. I will never ever recommend or do business with this place ever again and if you do make sure you are smarter than me and get an estimate and see what you are paying for first.