I walk in usually with the package or old battery to show exactly what I need. Staff will usually…read morefind exactly what I need on the shelf. Often very knowledgeable and friendly. Haven't experienced any real problems or concerns.

0 stars is really what I should rate this place. I've been in 3 times in the past 3 years to get my…read morecar battery replaced Under warranty! The batteries continue to be BAD! It's not one vehicle but two I've had this happen for. The first time my oil change people told me it was reading as bad and I should get it checked. The next time my car battery just died on me and this time it started cranking really slow so I took it somewhere else to get it checked out first. There is a 48 month warranty battery. After getting the battery checked at a different location and they told me it was bad and to take it back since it was under warranty, so I did. I took it to Batteries Plus Southaven and the manager asked me if I had a battery at home!!! I laughed because who has an extra car battery at home? He said he had to keep it 24 hours to check it out. I'm already late for work and school. Although, it was already showing as bad on my printout from Napa, but this time the manager said he could sell me a new battery and refund me the next day if he found it to be bad. He said he'd call. Well, I had to call them the next day after not hearing back by 3 pm and I went in at 8am the day before. He said it was bad and I could come back for my refund but the warranty would expire on this brand new battery in September this year instead of the expected 48 months. If you don't stand by your own product why would or should the customers trust you? I will not be returning. I'd rather buy a new battery somewhere else trustworthy than playing shift the bad battery every year with them. My advice- avoid them!!! On top of that he told me my alternator or starter may be to blame. All that has checked out fine on my car at a very trustworthy shop. The batteries are BAD! Also, I got my battery replaced in my key fob and after leaving noticed they cracked it and didn't say a word, so it was totally broken in half and could've gotten my key stuck in my ignition. Terrible customer service!

They always have what I need. The guy who waited on me was very knowledgeable about what I neededread more

Did some 3V Lithium batteries for our security system. Searching the internet, I found the big box…read morestores did not stock them, but I could order them online. The big drugstore chain stocked them, but they were $13 each or $22 for two. Batteries Plus Bulbs had them that stock and they were only $16.99 for two. This saved me $25 and a few days of wait for the batteries to be shipped. As usual, the in-store customer service was SUPERB. The young man even checked my old batteries to make sure they needed to be replaced. I HIGH RECOMMEND this Batteries Plus Bulbs store in Cordova, TN.

I searched all over Home Depot, Lowe's, etc., etc. for particular battery battery to operate our…read moreceiling fans on the remote finally battery plus have them down on Mindenhall and he told me that they might be stop producing this type of battery so I plan to buy 45. Cheaper than replacing the fans.

The door sign and online says they open at 8:00 am. it's a total ghost town at 8:20. I called the…read moremain line 3 times and it just ringed. Completely unprofessional.

I was able to get the batteries I needed for my motor home. Service was great for this. staff were…read morefriendly. The store front does not not have much stock to browse through. I found this unusual. However the location is not on a main well traveled street. So they may be serving a more commercial clientele.

Super nice people, really good customer service and the prices are not bad at all. If I wasn't just…read morepassing through I would definitely go to them anytime I need parts and tools.

Over the years, I've received professional and courteous service from the staff. I would recommend…read morethis auto parts store as worthy of your time and money.

Great prices and amazing friendly service. They're quick with service also and will never upsell…read moreyou if you don't need anything.

Unfriendly, almost to the point of hostile. Some people working there looked and acted like they…read morewere from the hill country. Then there's the service, the tire I took there was allegedly "patched" but was flat the next morning, all for a high price. Not going to bother going back to get a refund because staying away from such a terrible place is worth the loss.