The most unprofessional business I have ever dealt with. This place is a joke. Don't take my word…read morefor it. Just go there. I guarantee, from the second you walk in the door and the employees are all either playing games or watching movies on their phones to all of them, including the store manager will be hanging on the counter. They make you feel as though you're disturbing them if you ask a question. I asked for a specific cleaner for my vehicle and was pointed to an aisle. I still couldn't find it, but they could care less as they proceeded to sit on their phones. I'm amazed and will never be back here.

I decided to give this location another try. The Parts guy was so rude and outspoken for no reason…read more As though he had a chip on his shoulders for anyone who walked into the store. His District Manager who he said was named Joey, couldn't care less and I'm sure he heard the way this gentleman was talking to me. No more chances for this location. I'm also writing to the corporate office. Folks shouldn't have to be treated this way.

Service Manager has a huge chip on his shoulder and NEVER…read moredelivers your car when promised. He can't be honest even if he tried -- he has such a negative and accusatory attitude. I've heard many other people who have the same complaints. Everything was honestly run and managed when Gerry was the front desk service consultant. This new guy needs to learn what true and honest customer service means. Sam's no longer gets my business. My suggestion is to definitely go elsewhere.

Sam and Mike always take care of my families vehicles. Great service and stand behind their work!read more

No surprise but my review will reaffirm all of the fine reviews that have been given thus far…read more My car recently had an engine issue on I-95 forcing me off Bunnell exit south of Palm Coast. Calling a Honda dealership they thought it might be plugs (misfires in the cylinders) due to the warning lights my car indicated. Being from Jacksonville 70 miles to the north I was clueless who to take my car to in this area. I checked John's Yelp reviews, gave him a call and felt confident enough to take my car to his shop. He quickly scoped my car, diagnosed the problem, quoted me a very fair price, and had my car ready just a few hours later. I was able to rent a car in the meantime. Total charge $122!! He could have charged me anything and I would have been at his mercy. HONESTY-INTEGRITY-FAIR. Thank you thank you from a man who was far from home! My car has run just fine since then.

I called to have my car looked at by John, here at Us Auto Service to see why my car is leaking…read morefluids and he not only said he couldn't fix by choice just because he feels my car is junk. I would not recommend going to him. My family and I have referred people to him resulting in him having business. He was very rude and nasty about it I would not be going back.

I Enjoy giving reviews and I take it seriously since I look up reviews to decide where to go. I…read morealso look to see if I can tell if any fake reviews are posted or done by businesses themselves. Well, I'm in the middle of driving from NY to Miami, FL. As soon as I crossed over into Florida from Georgia I hit heavy rain and soon after I felt a shake coming from the front left wheel area. It was on a Sunday. I sat at a rest area for quite a few hrs. I refused to pay for a Florida Turnpike Tow. I drove abt 20 min and then the shaking got real bad. I looked up where the closest Auto Repair Shops were. I seen many in a place called Palm Coast. The first place, told me they could get me in, but it would be later in the day and without looking couldn't tell me how long of a fix. He gave me another option of going to an Industrial address 15 Hargrove Lane where I could find multiple Auto Shops. I went to the first one I seen open was a spot that solely works on Mercedes and I'm guessing some other specific cars. But the young man there still got in my car and drove it for a minute and gave me his opinion on a possibility. Then both the young man and a very nice lady from the Mercedes shop both told me I should go around the building to UNIT 1 J called TONY's TOUCH AUTO that opens around 9am. When he pulled in at 8:45am I approached him. I gave him 15 min to get organized. He then put my Mazda CX-9 up on a lift and it didn't take him long to find the issue. A lug nut had come loose from the new tires I put on the day before and that loose lug nut broke off one of the bolts that hold the Lug Nuts. He then told me it could be 1 of 2 prices depending on if he would have to move any other parts out of the way. Well, 15 minutes later he told me it was good news, it's the cheaper price. But honestly the more expensive price would've been fine after being in a car for a 3 day trip instead of 21 hrs. But now even better news, it's 10:06 am , 1 hr after looking at the car and he just came out and said I'm all set. Wow!!!! Fast!!! I'm writing this review while a worker of his is taking my car for a test drive. My experience with this man, Tony and his business is 100 Stars if I could give it. If you're a man or woman or teenager, my gut tells me this guy is a place I would go to before anyone else. I asked him why he doesn't advertise , even this Yelp isn't set up, he says advertisements cost money the one time he tried and word of mouth is free. Well, I'm 1 person that will vouch for word of mouth, because anyone reading this, I would go there and let him be the first you see before trying anywhere else. Well worth it. I see he's working on motorcycles too for anyone interested. Have a good day, I sure will from this point on.

I HIGHLY RECOMMEND Tony's Touch!!!!…read more I have been to Tony's Touch three times (3 different problems, 2 different vehicles!) and they fixed the problem quickly - actually a little earlier than promised each time. They gave me a full explanation of what was wrong, options for fixing it and just overall treated me as a valued customer all three times! I will be using them for service on my vehicles!

Shout out to Mark and his team. I had a busted tail light and they were able to service me while I…read morewas in town on vacation. Very transparent and honest. It's nice to trust the local business. Highly recommend.

We were vacationing from out of town and husbands van needed one tire changed and one tire needed…read morerepaired. The owner went out of his way to help him even though they were very busy. Great value. Highly recommend.

Tony will take care of you. Extremely knowledgeable, competant, and sensible. He's done 3 or 4…read moreservices on my Club Car. My Go To Cart Guy!

When I moved to Palm Coast it never dawned on me that I was still driving a European vehicle that…read moreneed very special attention until my car stop at a light and was immobilized. In a panick, I then realized that there was no experienced auto shop on hand to assist. After calling around town I was referred to the one and only Mini specialist in the area, Autohaus. Immediately upon making that call I knew that my Sweet Mini was going to be in great hands. I had her towed to them and without any delays the technician called me with the diagnosis and prognosis. In a matter of 2days my baby was road ready again thanks to Autohaus.

Service advisor was honest and upfront of what services I needed now and what can be put off safely…read morewhen finances get better. Shop is clean and receptionist was very cordial and respectful. This is a small shop so getting an appointment may take some time but well worth the wait. I will return rather than trucking down to a Daytona dealership.

Absolutely the best around. Fixed my Jeep and my Camry. They are a busy shop so it may take a few…read moredays to get in but thats a small price to pay for the impeccable work they do. Thanks Ray, Jen, Ron and everyone else at your shop, you have my business forever.

Took longer than promised, left clear coat all over windshield, and car smelled of paint for weeks…read moreobviously not covered