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    Raleigh, NC

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    O'Reilly Auto Parts

    4.5 (2 reviews)
    Open 7:30 am - 10:00 pm
    Updated 1 month ago

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    AutoZone

    AutoZone

    1.3
    (4 reviews)

    Ordered a rather expensive part from them (for an emergency) with Guaranteed next-day delivery…read more They would not five me a confirmation number or an order number for the part. Waited all day for the part and kept being told it hadn't arrived yet. At about 4:30pm, they said they would have to order the part again and I could get it in 48 hours. I asked to speak to a manager and was told they "were out of town for a month". They gave me the Fedex tracking umber and told me I could call FedEx to see where the part was (because that is my responsibility). Fedex wound up delivering the part that day so I went to pick it up. When I got to the store, they tried to charge me again for the part, even thought I had already paid. Once I got that sorted, they refused to give me a receipt, stating that "their system could not do that" and that in order to get a receipt, I would have to return the item and pay for it again, but would not be refunded the original purchase for 48-72 hours. By this point I was done with them. I won't go to this location again. Poorly trained, useless staff.

    I was at the store and I asked the guy on the register which vent visor could fit on my 2016 Ford…read moreFocus se and the response I had was "any" so I went and grabbed one. One I got home I tried to put them on but it couldn't fit. Now, I can't return the vent visor that I had because I opened it already. Also the guy on the register seems to be drunk, he didn't know what he was doing and was acting weird.

    Batteries Plus

    Batteries Plus

    2.7
    (7 reviews)

    Batteries Plus offers horrible phone repair services…read more Newman the so-called manager at the Knightdale store is more interested in diagnosing the scratches on my phone than the actual problem. These guys should stick to light bulbs and batteries. The phone repair service they offer sucks. They sent me to two stores and the first one claimed they didn't have the correct tool. And then Newman is a professional warranty expert for Samsung per his nonchalant smug voice. They wasted 2 weeks of my time knowing they were not going to repair my phone. Fortunately, I went to a different company and my phone was repaired with a different resolution and diagnosis by trained professionals and not fake technicians. Save your money and time by not going to this store or the durham store for phone repairs. I will buy a new phone before going to this place again. Bastards!!

    manager is so rude and doesn't take accountability as the MANAGER, to run the store. had my phone…read moresince 9:30am, didn't show up to work until 11am, had to come back to do a security screening (fine part of the process) never called me to let me know the hour was up. called the store to see what the deal was, he took the phone from the associate to talk over me and argue!!!!! then had the nerve to argue with me again in person with the most condescending attitude about the fact he told me it would be an hour. was so rude had a smirk on his face not caring at all that I've had to come back and forth THREE times when living 40 minutes away. then I had to start the process all over because they didn't have the decency to just call me that I needed to come back like they did the first time. it is now 3:30pm and my phone is not done still. when I complained about not having my phone all day he said oh here.. handing me the phone and said just to come back in an hour.. why didn't you do that the first time?!?!!!!!! DO NOT COME HERE!!!!!!!!!!!!!!! drive further it is not worth it at all. I have never been treated so bad as a customer.

    O'Reilly Auto Parts - autopartssupplies - Updated July 2026

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