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    O'Reilly Auto Parts

    4.5 (2 reviews)
    Closed 7:30 am - 10:00 pm
    Updated 3 weeks ago

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    3 years ago

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    Batteries Plus

    Batteries Plus

    2.7
    (7 reviews)

    Batteries Plus offers horrible phone repair services…read more Newman the so-called manager at the Knightdale store is more interested in diagnosing the scratches on my phone than the actual problem. These guys should stick to light bulbs and batteries. The phone repair service they offer sucks. They sent me to two stores and the first one claimed they didn't have the correct tool. And then Newman is a professional warranty expert for Samsung per his nonchalant smug voice. They wasted 2 weeks of my time knowing they were not going to repair my phone. Fortunately, I went to a different company and my phone was repaired with a different resolution and diagnosis by trained professionals and not fake technicians. Save your money and time by not going to this store or the durham store for phone repairs. I will buy a new phone before going to this place again. Bastards!!

    manager is so rude and doesn't take accountability as the MANAGER, to run the store. had my phone…read moresince 9:30am, didn't show up to work until 11am, had to come back to do a security screening (fine part of the process) never called me to let me know the hour was up. called the store to see what the deal was, he took the phone from the associate to talk over me and argue!!!!! then had the nerve to argue with me again in person with the most condescending attitude about the fact he told me it would be an hour. was so rude had a smirk on his face not caring at all that I've had to come back and forth THREE times when living 40 minutes away. then I had to start the process all over because they didn't have the decency to just call me that I needed to come back like they did the first time. it is now 3:30pm and my phone is not done still. when I complained about not having my phone all day he said oh here.. handing me the phone and said just to come back in an hour.. why didn't you do that the first time?!?!!!!!! DO NOT COME HERE!!!!!!!!!!!!!!! drive further it is not worth it at all. I have never been treated so bad as a customer.

    O'Reilly Auto Parts - autopartssupplies - Updated July 2026

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