Redmond Auto Service Tire Pros has become our go to auto service center. We have been taking our…read morevehicles there for at least three years. I trust them for all my routine services and the regular tire change over. The people are the best and their prices are reasonable.

I'm always greeted in a professional and friendly manner by the staff. They provide honest…read morediagnostics and reliable service.

Josh is dynamite, so refreshing to call a place get quoted a price and have them do everything they…read morepromised on time, on budget, with a positive helpful attitude! Thank you!

Don't hesitate to bring your truck here. They do not deserve the low yelp rating and they will get…read morethe job done without breaking the bank.

Jered and Brandon were AWESOME. Great customer service. Made me feel right at home. I suggest…read moreanybody needing tire service these are your guys. Thanks again. Duane Martin Driver EquipmentShare

Les is defiantely Less. For those of you who have done business with Schwab for many years, you…read morewont recognize it now. I went in at 9AM for my 9:30 appointment. Met with a guy at the front desk and we discussed which tires would work best for my motorhome. We settled on the right tires and I left the vehicle for an alignment and the new tires. When I came back in the afternoon I took one look at the tires they put on and there was no way they were the right tires. Got someone to come out and look, they went and checked the work order and said "your correct, they put the wrong tires on." An hour and a half later they had the correct tires on. ANY fly by night out fit could provide the same level of service as these clowns. This place needs a manager that can run a tight ship. I've been a customer for 50 years but I wont be back. They used to be a trustworthy, reliable outfit. No longer. And now they say they do oil changes. Its one thing to put the wrong tires on but if they screw up your oil change your looking at some real problems!

Bill and Jacob were awesome. Super respectful to both me and my wife, took extra time with our…read morevehicles, and actually treated us like humans instead of a checklist. No pressure, no upsell nonsense -- just genuinely helpful, friendly service. You can tell they care about doing the job right. They absolutely deserve a shout-out.

They have a bunch of kids working here that are slow and don't care. Waited 45 mins for 2 cars to…read moreget an oil change and while a massive line of cars formed 2 of them are working on a van next to the garage. Brutal.

TL;DR: this location has poor communication and did not complete the work I was charged for…read more I have been to this location, at least four times now, but I have no plans of coming back again. The unreliable, poor customer service is driving me away. I have only come here to have new tires mounted on wheels and the first two times I came things went okay (only exception being no call to let me know the work was done). I recently brought tires and wheels in again to have them swapped and have some old tires patched and never received a phone call when the work was supposedly done. I mentioned to Jesse that I was not called the last two times but he did not seem to care. When I picked up the tires I was charged for all of the labor that should have been done, but later discovered they did not fix one of the tires even though I was charged for it. I went back the next day to have them fix the tire I was charged for and you can imagine my surprise (sarcasm) when they once again never called to let me know that it was done.

This was really a very miserable experience. I had useused the gills point SN Bend and had a great…read moreexperience so I assume Redmond would be no different. I couldn't have been more wrong. I wanted to replace a tire that was blown out and I had purchased four tires and had them installed at the other gills. I got a guy on the phone in Redmond, who identified as the manager and started to disagree with me that I had four-wheel-drive and would need replace all four tires. I know what kind of car I have and I know I don't have four-wheel-drive but this guy was adamant and nasty. he called me back three times after I kept hanging up on him to prove he was right. He made nasty comments on my receipt. I had to have the manager from the bend store intervene to get the job done. I will avoid this location in the future.

Great experience at the Redmond Les Schwab! I stopped in with a screw in my tire and they got me…read morein, fixed up, and back to work within an hour. The team was friendly, efficient, and never made me feel like I was a burden for popping in unannounced. Tyler was great--helpful, professional, and kind. The only thing he asked in return was that I keep them in mind when it's time for my next set of tires. Great customer service all around. Thanks for making what could've been a stressful afternoon easy and positive!

I'm not too sure why I can't see my prior review but I'll say it again! Thank you Riki so very much…read morefor taking the time to make sure all my tires were at the right psi. I had an 8 hour drive and pulled in and even tho they were way busy, Riki made sure I was ready and set to take off once again but this time all tires were right on. Give that boy a raise !!! His customer service was way beyond what I've gotten anywhere before. Thank you Riki! You were my hero that day! Made it to my moms with no issues!!