my alternator went out on my truck on the way to work the manager let me in early and sold me an…read morealternator. I was able to get to work 30 minutes earlier because of this man thank you thank you thank you thank you.

I drove to Madras yesterday and got stuck up there because my battery went dead and we couldn't get…read moreit to start up. I called a few ranchers before I talk to this young man and that just didn't work out and I'm pretty happy it didn't because if they drove all the way up there and it still didn't start I would've been one sad mama!! I went over to the deli and ask people over there if there's anybody that can help me and they shake their heads no. I walked out and there is a young man sitting in his truck and I walked up to him. He had his window cracked and I said excuse me, sir do you know anything about 1990 Toyota pick ups and he smiled and he looked at me. And said, what choo got going on?" And I knew then he was going to be a help even in my devastation gloom and doom I thought the world was coming to an end overdramatizing so we spent an hour and he change the battery cable which I knew was bad because it was broke it needed to be changed. It still wouldn't start at that point. I called the tow truck. They were there in 45 minutes. I was back home by 2 o'clock feeling safe at my house I thank God for tender hearted, people who help one another. His name was Jeremy. After towing the truck back to Crooked river Ranch, my mechanic said the battery was dead; it was a new battery purchased month ago from O'Reilly's. I called O'Reillys. David said bring it in and he swiftly took care of my need by exchanging the battery and allowing my travels to be in good standing! Thank you David!! Keep up the great work! .

Been going to NAPA in Redmond ocassionally for many years. Yesterday, Monday May 15th, I stopped…read moreby to pick up a cabin filter for my old Honda CRV. $28.00 !!! Well, it was sort of a done deal when the counter fellow brought it up so I paid it. ( Very nice fellow by the way.) Looked online at Amazon today and the prices range from $9 to $16 for the very best one. And this thing did not even fit properly. Had to use a small amount of tape on the edge to seal it. The old one fit like a glove,,,from Amazon BTW. Just trying to buy local but no more. Sincerely, Mark Clement

Review is for getting ACTUAL parts to fix an ACTUAL car, not whether the employees are wearing…read moremasks, believe in unicorns or other such nonsense. I've been working with this store for 22 years. I've gotten way better advice than combing the internet for hours. lots of decent parts at a decent price. Occasionally the part is a fluke, but they've always been fair and helpful. This is my go-to store. Highly recommend if you want good advice and decent auto/trailer/tractor parts at a good price. If you need a random auto shop employee to validate your woke liberal insecurities, look elsewhere.

I had a great experience getting a heavy duty hitch installed on my truck. They were honest and…read moredid the job on time as agreed. I recommend them and will use them again.

I was on vacation with my travel trailer when the tailights went out. Mike the manager sqeezed me…read morein that day, and found the blown fuse and fixed it. And charged me $35. This was a great example of skill, knowledge, and customer service. I couldn't be happier!!! Scott

I Purchased, that means paid in full, an engine. It was coming from California to My town in…read moreOregon. The day before it was to be delivered, the delivery driver calls asks if I can go pick it up in Portland 3 1/2hrs away. No! I can't My truck has no engine and I paid for it to be delivered in My town. The next day I go to pick up My engine in My town and they said they sold My engine to someone else because I couldn't go 3 1/2 hrs away to pick it up. I paid for the engine and waited 10 days for it. And they Sold it??? How is that legal?

From the owner: LKQ Corporation is a leading global provider of alternative aftermarket, recycled, salvage and…read morespecialty automotive parts and accessories, for recreational, commercial and performance vehicles.

After a very stressful few days I went in to Autozone for the parts needed to get my primary…read morevehicle on the road again and I was helped by Solomon. I cannot express the great service, and it helped alleviate my anxiety immensely. Solomon's expertise and reasoning went above and beyond what most stores offer, so here's a special thanks and shout-out for a job well done!

Staff are not helpful and they don't stock basic merchandise. This has been our experience for the…read morelast two visits. Will NOT be going back!

From the owner: Your family-owned Redmond, Oregon Baxter Auto Parts store at 526 NW Greenwood Ave is known for…read morehaving knowledgeable staff ready to help find the parts & accessories you need in the brands you trust. We offer free battery testing, wiper blade & bulb installation, & check engine code scanning. Join the many loyal customers who have trusted us for competitive pricing since 1936.

My granddaughter has a 2004 Suzuki XL7 and she was having trouble with some alternators that were…read morenot working correctly that she purchased online. I had previously used Hagemeister's on a Nissan pickup and they solved a problem with an alternator that wasn't charging my battery correctly. Once again we were amazed at the level of expert same day service and the quality of professionalism from Bill Duncan and staff. Thank you from Lee Roseno and family

Super helpful and isn't afraid to share knowledge. Affordable and super customer service. Old…read moreschool business values. Definitely my go-to for batteries and alternators.

I ordered tires for my Bronco from the Walmart Auto Center in Redmond, Oregon, and scheduled an…read moreinstallation appointment. They took payment immediately -- then canceled the installation two days later without explanation. After rescheduling, they canceled the entire order. Hoping it was a fluke, I placed the order again because the price was good. Set another installation date. Canceled again two days later. Then -- ironically -- I was notified the tires had arrived and I should schedule a pickup. I didn't want to pick them up -- I wanted them installed. I went to the store and asked if they could install the tires right then. At first, I was told no. When I asked to cancel the order, they suddenly could install them. So I left my Bronco and was told it would be ready in 1.5 hours. Guess what? 1.5 hours later, they called me to say their machine couldn't install the tires because of the size. I returned, got a refund for the tires -- but they couldn't refund the installation fee at the store. Now I have to call a 1-800 number and chase down my own money. This entire experience was a circus of incompetence, poor communication, and wasted time. I will never go back to the Walmart Auto Center again -- and I strongly recommend you don't either.

This place is a joke. Do not waste your time trying to get anything done at the Walmart auto…read morecenter. 2 days in a row I had oil change appts get canceled. I finally made an appt that didn't get canceled, I brought my car in at 3 and waited for 2 hours. When I came to check on what was taking so long they said they haven't even started.

STEER CLEAR! I ordered a canopy 4 weeks ago. Last week I made the 30 minute drive to their…read moreRedmond shop to have it installed. Not long after arriving, they called me and said that the manufacturer sent them the wrong size canopy. Well, I dug deeper and called the manufacturer. Turns out my speculation was correct, it was not the manufacturer's fault, it was ALL AMERICAN CANOPIES' fault. So, there's one lie. Next, I get a call from the store manager (the manufacturer called him, upset because he placed the blame on them), and the store manager, Craig, told me that it was MY FAULT for telling him the wrong size truck bed. WOW. If I'm going to purchase a canopy, I'm quite certain that my number one priority is knowing the size of my truck's bed before ordering! I got a full refund of my deposit and am moving on to another vendor. Stay away from this place at all costs!!

These people are without a doubt the worst liars and thieves in the market today, and it's a wonder…read morethey can survive on such an absence of integrity. They completely screwed up my order for a simple canopy, then lied about it regarding available sizes after the botch up was installed. I much later called the manufacturer directly and found out everything these sleazes said was a bald face lie. Having made the mistake and then having me try to get the cap replaced with the correct model after being charged over $3,200 for their mistakes only led to them digging in and not fixing their mess. Then the only "fix" they offered was to modify the rear door to a single gull wing style and charge me another $600. I then had to take this to small claims court which so far has done no good due to their consistent lies to the judge. So, I'm now out almost $4,000 and no resolution in sight while they happily lie their way to the bank. I had to get a full replacement from another local company and they did exactly as I asked rather than going out of their way to screw me. These jackals will lie even if the truth works better, from all their actions to date. They have made a joke of any due process in court and I'm amazed that our system is that flawed that it can't enforce a simple fraudulent sale for a consumer. If you are ever needing a canopy or any other SUV accessory, do yourself a huge favor and find it ANYWHERE ELSE, but don't get stung by these thieves.

Went to Oscar's auto repair to get an estimate regarding the replacement of a brake light switch…read morefor my 1995 Chevy Silverado truck. After examining my vehicle, I was told that in order to have that switch replaced, it would be necessary to have the steering column removed so they could access this switch and it would cost approximately $700.00. I took my vehicle to another shop where they replaced my switch without removing the steering column and was charged only $185.00. BEWARE!

We were on vacation and had a serious issue w our water pump…read more Dealerships could not help us due to no slots, but oscar's was willing to squeeze us in and did a solid repair job (took the whole day on Saturday). We were so greatful to be able to have our car repaired before leaving to go back home. We felt the price charged was a fair price given what they would have charged at the dealership! Muchas gracias to Oscar and his team! We need more honest small repair shops like yours!