I went to get a new battery and asked them to replace the auxiliary battery while they had the…read moreother out. They tried talking me out of it. This whole time I had been in the back with them while they worked. They finally said they would check it, but then asked me to go up front and wait. After about 5-10 minutes they advised it was in good shape. I had wanted it replaced. By that time I was agitated enough and just left. I had the feeling they didn't check. So about 3 months after that I had a few electrical issues. Decided to take it in to the dealer this time and they had some component replaced and still had a few issues even after that. Turned out the auxiliary battery was the primary culprit. Dropped an extra 1k since interstate obviously didn't do what they said they did. I've researched and I guess it's hard to get to, but man...do your job or at least be honest and say "nope we don't do that".

I went there for my iPhone battery but they did not have the battery when I get there. I drove 25…read moremiles for the battery. You know what, I still went back there next week because they are very very friendly. So they got my business. Good work dudes. Customer service excellent.

These guys are the absolute worst! Instead of telling me that my battery would be too hard to get…read moreto and that I should have it installed elsewhere they dismantled my car to get to the battery. They cussed the entire time and talked trash on my teenage son saying he Installed the old battery incorrectly. My teenage son had never installed a car battery before and had never had any training but he did a better job than these guys who had installed hundreds of batteries. Then after they had dismantled my car and had the battery out they were just gonna leave it because his hand hurt from messing with my battery. I explained to them that I couldn't drive it without a battery and I couldn't afford to have it towed they reluctantly put the old battery back in it and said they couldn't get the new one in. I had to drive the car up the street and pay someone else $40 to put the new battery in because they had busted the terminals off of the battery. These creeps should have just told me in the first place that the battery needed to be taken somewhere else to be installed.

Very experienced and helpful. Been sending friends to this business. Highly recommend this businessread more

From the owner: Interstate Batteries offers batteries for just about everything! We also repair cell phones and…read moretablets, including screen and battery replacement. We also install batteries in most cars and trucks on-site in 30 minutes or less.

Jeff at Standard Battery went above and beyond. My car broke down and I walked 30 minutes to their…read morelocation to buy a new battery. Not only did they help me find the right battery but they also gave me a ride back to my car and installed the battery for me. I would highly recommend Them to anyone!

I'd give 0 stars if I could, but since so can't , a one will have to suffice..... After leaving a…read morevery well earned 1 star review on google , I gave them another chance to keep my 20 years of purchasing . First guy I encountered was GREAT, (although he said he's quitting soon, so there's that) but second guy walked in and said "there's Mr One Star Review" and shot me a snide look. I asked him why he felt the need to run his mouth to a customer , he promptly told me off , I stepped outside and let my employee who was with me handle the remainder of the transaction. The second employee proceeded to follow me outside to threaten and intimidate further. Telling me he owned three cars lots and didn't give a F about his job, and he ain't never been knocked out before. Remember, I'm a customer..... I left and called to speak with a manager . Jeff was cool with me while I was angry and venting, and assured me we would have a meeting with the GM to discuss this matter . In fact that was a lie. The battery I was sold was bad, so I returned 3 hours later , only to be met by Jeff ( who has always been the nicest most chill laid back guy , until today) who had the shíttest attitude with me over what HIS worker created and refunded my money instead of exchanging my battery and told me we wouldn't be doing anymore business in the future. All with unwarranted condescending attitude. Alls well, 20 years of loyal purchasing for myself and my customers , not worth a damn to your company . Your fat lazy mouthy employee needs fired, Jeff needs to retire , and the whole damned place needs a new crew. And Advance had the same battery 23$ cheaper , delivered to me, with none of the hostile BS ...

Old School Customer Service. The way it used to be . If…read moreyou've never experienced the way it used to be I encourage you to go to batteries plus. I have an iPhone XR and my old cell phone case was swollen and delaminating and needed to be replaced, plus my screensaver was cracked. The last time I was in the store I needed to have the screen saver replaced and they put it on for me while I was at the store, which I was very grateful for so today I needed both a screen saver and a new case for my Cell Phone. I was pleasantly pleased to have been the recipient of good customer service once again.

Just another reason to love this place. A few years ago I thought I had a broken iPhone screen. The…read moreperson who had taken care of me showed me it was only the screen saver that was cracked. They could have replaced the screen and I wouldn't have known better. Today I went in for a new battery for my car fob. He asked me if I wanted the lifetime replacement battery, I said no because I probably won't own it another 3 years. He opened it up and said you already have the lifetime battery. No charge, but if he was dishonest he could have charged me without knowing. This is why we buy all of our batteries here‼

Awful product availability/ customer service. We came to get a new key cut for our car so we would…read morehave a spare. Realized they didn't have it in stock after we got there, so they had to order one and asked us to come back. They call about a week later letting us know the key arrived, but the guy cutting it dropped it while cutting it and it wouldn't fit in our ignition. So they had to order more again. We wait another week, come back after they called to tell us that it was finally in... And the only person that was working in that store is not a technician qualified to cut a key, so for the third time we left without the key. We have already paid for the key... and have been waiting almost a month at this point and still don't have the dang key. So frustrating.

Two weeks ago a nice customer service helping to order a key fob ; and supposed they will call us…read moreto bring the car ; we wait one week and nobody call us , then we called and the person at that moment just said the trailer with the stuff will arrive Tuesday then we wait again nobody call then we call again and the last guy just telling your key fob didn't arrive and if we want a refund . So after two weeks with no attention to the customer comes with it so disappointed . Was wrong instead to call why is the reason the key fob was not here or more information . But to don't be bother him was easy just said you want your refund .I hope the management has an answer and solve this issue

Booked 2 days in advance, they were supposed to come on a Friday, never showed up, they called on…read moreSunday, saying there was a mix-up. They came out, did the install then increased the price by over $100 from the price set when I booked the install. Avoid this garbage company and their tactics at all costs.

LOL... I love this place. Around forever it seems, it's no fuss, no muss, no hanky panky kind of…read moreplace. I arrive and tell them I think my battery is in hospice. "Nope, she's done died," the guy I meet tells me. 5 minutes later I'm backing out, new replacement installed. The kind of service and timeliness I wanted and needed. Nuff said. If you can deal with kind of service and expertise this is the joint for you!

Hoping these guys can locate me a Z71 limited slip rear diff for 2001 chevy silverado extended cab…read morepick up. If its used i want it under 99,000 miles

From the owner: Founded in 1951, we are the largest and oldest independently owned and operated parts store in St…read more Joseph. Specializing in brake, suspension and drivetrain we are widely recognized as the leaders in our field in Northwest Missouri and Northeast Kansas.