Great helpful staff, experienced friendly, i do all my business there. Manager even gave us a 10%…read morediscount.

I went in to purchase a lightbulb for my truck never having done this before in my life. Sales…read moreperson Dave was excellent and walked me through everything with patience. As a woman it can be intimidating to attempt to pursue any auto purchase adventure. I felt respected and I was helped with every question. I highly recommend this store.

Great place with honest people. They fixed my wife's Volvo with gas smell due to bad fuel pump…read more The pump is very expensive, 600-700 from their usual supplier. I asked if they could find me a better deal, the rep., Dan, shopped around & saved us a couple hundred dollars on parts, very much appreciated. Dan also called frequently to keep me updated on progress. It's very close to our home, will be back with the Volvo for future works.

I brought in a vehicle that needed a checkup, oil change and other issues resolved and the service…read morewas done promptly and it was reasonably priced. Thank you Dayhill Automotive for making sure my vehicle was fixed and most importantly for putting my fears at ease. You will definitely be my go to automotive shop and of course I will recommend you guys to friends and family!!!

William was very helpful, he helped me with my new 2024 crv touring and Chelsea was great at…read moreexplaining everything!

William was out sales person and was great! Highly recommend his sale expertise. Friendly,…read moreknowledgeable and overall great experience. Thank You.

A trustworthy mechanic who goes the extra mile, in advising you of your vehicle's issue, and always…read moreprovides a comprehensive estimate before work is done. Chris is knowlegable and makes it a point of keeping you and your vehicle on safe ground.

Highly recommended I wouldn't go anywhere else. I had a transmission problem they took all the…read morestress off me and handled everything with my warranty company. Very efficient and have had other things done there and never a problem. Top service

Typically, I've had very good interactions at this store, and the staff are usually helpful. I'm…read morenot going to use names or titles, but I feel it's important to document a poor experience I had. This past Sunday, my three-year-old son and I went to return an unused car battery that we had originally paid for in cash. The clerk initially said they didn't have enough cash to process the refund and suggested coming back another day. I offered alternatives, including using my debit card, and was told there was enough cash in the store but that it had to come from one register, which is why they said the refund couldn't be processed. I also offered to drive to another nearby store within reason if that would help, but was told that was not an option either. When I asked to speak to a higher-level person, that individual's response was, and I quote, "Just give him the money and get him the F#%$ out of my store!" This was said in front of my child and another parent with a young child waiting in line. The refund was then processed in less than a minute. About 30 minutes later, I called the store to follow up calmly and express my disappointment. I was told I could be put on hold until the manager was available. I waited a day to see if anyone would reach out before posting this, but did not hear back. The use of harsh profanity by management in front of young children crossed a line and is completely inappropriate in a customer-facing retail environment. Otherwise, this is a store I regularly visit without issue.

Very disappointing customer interaction and problem resolution. Would have appreciated anybody…read moreshowing sensitivity to the situation.

If you're shopping for a car this season, I highly recommend this establishment. My husband and I…read morepurchased a truck past September and we are still in love with it! The manager was able to answer all of our questions and we left the lot with our new vehicle with full confidence that we picked the right business to help us. Very friendly and accommodating, check them out!

Buyer BEWARE!!!!! I…read morepurchase a 2018 Jeep Grand Cherokee, Limited with a V6 from them on 10/24/2025 which had 76,601 miles on it. They were so nice during the sale. When I got home, they hadn't completed my Massachusetts registration and the grace period for transferring the plate was almost expired. I found out the RMV rejected the initial title application because they calculated the sales tax wrongly. They attempted to charge me the higher Connecticut rate. Also, I found out they double charged me for several of the state fees. They claimed I needed to give them a separate charge for title and registration fees because they never included that in the sale for Massachusetts purchasers, but they WERE also listed on the bill of sale. In further review of the contract I noticed they charged me 199.00 for a "VIN Etch" service but I never asked for that nor did they physically etch the vehicle anywhere. I did some research and the service is desirable in high crime areas, but I also found out that Connecticut law requires them to PHYSICALLY etch the car if they charge for it. They claimed it was a VIRTUAL etch registration to make it easier for law enforcement to identify the car if it was stolen. I told them this was bogus. Even auto zone or other parts stores can identify the vehicle from VIN or License plate so surely law enforcement can find out the owner quickly. I told them they were breaking the law and after several phone calls and some hostile treatment they eventually agreed to refund that fee. They actually accused me of being hostile because I challenged the charge. They told me it is their standard practice so they scam everyone with this charge and make thousands of dollars a month doing it. About a week after buying the car, it immediately started throwing a P304 Code for cylinder 4 misfire and an auto start/stop error frequently which may be caused by the misfire. It turns out it had a bad ignition coil which explained the slight shudder when the engine started. After replacing the coil and all the plugs at a cost of about 57.00 for the coil and 82.00 for the plugs the code disappeared and the engine starts smoothly. You could see the number 4 plug was wetter compared to the other plugs. They likely knew about this issue and kept clearing the code so a customer wouldn't detect it on a test drive. While completing the paperwork, they told me they would take the car out back and service it. I assumed that meant top off fluids, do an oil change and other things that are customary when purchasing a used car from a reputable dealer. While getting ready to replace the coil and plugs on 4/17/2026 I noticed the anti-freeze was low and when checking the oil, it was just below the safe zone and looked black and sludgy. I have only put 2160 miles on this Jeep since I bought it because it is my secondary vehicle. I drive a Tesla daily. It would not use that much oil, nor would it look that bad. I had a 2012 Jeep with a V6 that had 260,000 miles on it that I sold in 2024 when buying the Tesla and it never used oil and never looked that black and sludgy. These guys never serviced the car and if I had driven it waiting for the mileage sensor to indicate the vehicle needed servicing, it could have seriously damaged the engine. Stay away from these guys or make sure you review your sales contract in detail and check to ensure they actually service the vehicle. I'm very upset with the after-the-sales experience, and I think they are fraudulent in their charges to customers.

My son blew out the two right tires of my car late at night along Avon Old Farms Road. I am an AAA…read moremember and they recommended M&M tires, which was 6 miles from his "breakdown" location. Lucky for him it was close by. My car was flatbed-towed and dropped off at M&M and the very next day, we confirmed that my replacement tires had to be ride-flats. The staff I dealt with was professional, knowledgeable, and reliable...a rare commodity when it comes to automotive. The car rides like a dream!

I'm new to the area and the cold weather was triggering my tire sensor pressure. The guys here…read morechecked my pressure, filled, reset my sensor, and also checked my spare. And for no charge just a courtesy visit. They were so nice and helpful, and have earned a loyal customer!

Always honest and always fair. They will never try and upsell you on things you don't need. Quality…read moreof work is superior and they know most all car brands including older and newer models.

Steve and the Spring Street team are INCREDIBLE! I was visiting the area for the day when I noticed…read morethere was something off with the car. I ended up coming across Sprint Street and taking my car there, not sure what to expect. I was in an unfortunate situation because I had a small window before I had to start making the drive back home (which took a few hours) and I talked to Steve about my predicament. He was incredible helpful, despite being very busy, and was able to squeeze in a check-up and service. I was able to get the car temporarily fixed up, which was perfect and exactly what I needed in a pinch in order to be able to drive back home safely. He was extremely understanding, patient, and gave me a reasonable price. To Steve & the Spring Street team, thank you so much! I'm excited to continue to vouch for this business. :)