I had a great experience with my first order from them. they ship quickly and prices were…read morereasonable. the parts were exactly as described. if you want OE parts for a Saab this is the best company

This company canceled my order a week after I ordered the part and falsely claimed that they did it…read morebecause I returned defective parts before, which isn't true. (Their message below) Hello, We would like to inform you that we've canceled this order since this account has been flagged due to the return misuse on our second eBay store, namely an order where you returned used and defective parts. Please note that any future orders with the same shipping information will be cancelled. Kind regards, Jade

I went in to o'Reilly Auto parts in McMinnville Tenn. to get Freon for my vehicle. Much to my…read moresurprise there was a young lady name kiely I think that's how you spell it if not I apologize for the spelling, but this young lady was very knowledgeable on the subject very professional. I like that. thank you so much for your help Both her and a gentleman name Greg was so very helpful and kind very professional I also needed something to clean my headlight so I could see better and Greg knew exactly what I needed. I have tried everything from straight lemon juice to off bug spray and could not get it cleaned I scrubbed as hard as i possibly could but nothing ever worked for me . I'm a senior citizen with a fixed income. Greg knew exactly how to fix my problem I was so happy I almost started crying he made my headlight look almost as shiny and brand new as the other one. They helped me in no time at all. For that you guys are so awesome and by far THE BEST auto parts place in town for anyone to get anything dealing with autos. I will not go any place else. I'm am a long time customer and I can honestly say Kylie and Greg you both are just plainly the best in customer service of any of the other in McMinnville. You make that store worth driving for miles just to get what a person needs. Thank you so much for everything you do. folks if you need anything for your vehicle you can rest assure if you go here you can not go wrong. Promise you on that. Great job guys

Employees really went above and beyond to search and find a receipt for a warranty claimread more

I was going to go to Napa auto parts to get an ice scraper, but they weren't open after 6p on that…read moreparticular day. So I went next door to this place, and was very pleased by the prompt and friendly service. I believe the associate who helped me was Kenny. He brought out 5 different types of ice scrapers for me to choose from, and helped me select the one that best fit my needs. The store was clean and well organized, with displays of products relevant to the colder weather in these parts right now. I don't know much about cars, but this is my first experience with O'reilly auto parts, and I am pleased!

Only part store I have ever been in that is rude and the staff are clueless about any make and…read moremodel Definitely going to autozone . At least they know what they are talking about when we ask a question about anything car wise .