The thing I love about tool and car places is that there are two kinds of people that work there…read more The first is someone that just wants a job. The second is someone who's actually interested in the things they sell and use them in their real lives. When I went to this Autozone, I attempted to figure out a P0497 issue with my engine. I'd already replaced the purge valve and the two hoses for it. I went up to the register and got no useful help from one guy and the other gave me an interesting alternative to throwing money at. He suggest a CataClean and wash out the tank with it. It didn't fully work but the check engine light was off for about a week after. Regardless of the outcome, it showed me that something else is wrong and how to better address it. Not only that, it was basically $15 for info on my issues. Great service from Daniel!

Showed up unannounced with a dead battery after just getting a jump. Aarron was wonderful and did a…read moregreat job changing my battery quickly so I could still make my appointment! He was respectful and kind, and I was thankful he educated me on all options and didn't try to upsell for the sake of a dollar. Highly recommend.

I will never shop at Advance Auto Parts again. Ever. Never ever. Ever. I can't stress that…read moreenough. I went into Advance to buy a small part for my car (nothing serious, something cosmetic) and not only was I not greeted, but the person attending the store that day rolled his eyes at me! Oh, I'm sorry Mr. Lazypants, is my presence here hindering you from all the nothing you're doing? Anyway, I found what I needed, but I had a question about it. I wanted to compare it to a different similar product. I didn't want to ask Mr. Lazypants, but since he was the only person in the store, I didn't have much choice. Bad idea. Not only was he incredibly rude and condescending, but he didn't even answer my quesion! He didn't have the basic knowledge to answer my question, and TRUST ME I am in no way, shape, or form an expert on cars. Duly noted, Advance Auto Parts! I'll never be back to this store or any other. Ever. Did I say that already?

Last weekend I again returned to Advance Auto Parts for a much needed item. I have slowly been…read morelosing the valve caps on the tires of my Kia which I check the tire pressure on at least monthly. It always seems to happen the same way either screwing the cap off but mostly back on because of the limited access the hubcap allows me. This store is just down the street at the intersection of Spring Grove and Kenard Avenue so it is very easy to pull into and out of the parking lot. This is where I also bought the Turtle wax rubbing compound after the bumper of my car was scratched up last year. The associates are friendly, helpful and very knowledgeable. Sometimes I had to wait a few minutes to interact with them as they help other customers but it has been worth it. Their prices and the brand selections are reasonable. I found a set of gray valve caps here for $0.99 that perfectly matched my car. I recommend coming here for car parts & accessories big and small. Until next time be kind to each other. #yelpcincy #advanceautoparts

Always welcoming and attentive. Today I went back for help with a wiper blade detaching. Chrissy…read morereplaced with a new one no questions asked, except, so how's it going? Great service and they remember you.

I couldn't recommend this advance more! I had the best experience with Chrissy the general manager…read moreand the assistant manager. Went in with my daughter and they kept her so entertained while we got everything figured out. They definitely went out of their way I really appreciate it

I had my 2015 Volvo V60 2.5T engine rebuilt in October 28, 2024 SO#V405663. Work started on…read more9/10/2024. I was without my vehicle for that time. Total cost was $8,442.90 I went back on 11/20/2024 SO#V407410 with an oil leak and my vehicle shutting off randomly. Diagnosis was that the boost hose was not secure and they replaced the clamp. Determined no oil leak. Vehicle was in the shop for one day. I went back again on 12/5/2024 SO#V407746 with an oil leak and vehicle shutting off randomly. Determined failed oil trap line and vacuum leak. Again returned to the dealer on 2/3/2025 SO#V409061 with an oil leak and shutting off randomly. Determined torque fault converter and no oil leak found. Recommended new transmission. 7/7/2025 I returned to Volvo to fix the oil leak. That has been consistently happening since the initial fix. The top of the motor is covered in dark motor oil. I was told the oil drain plug was leaking. No answer for the oil on top of the motor. Volvo's latest theory is the oil has been poured on the top of the engine although the oil is dark and the last time it was brought in they had cleaned the motor oil off of the car. Instructed to return 7/18 since they have died the oil this time. This is the 7th time I have returned to the dealership.

I was interested in leasing a car. I got help from Rachel…read moreDotterman. Rachel was very professional, kind, and helpful. Rachel was able to give excellent lease options with various options. I highly recommend Rachel and Volvo Cars- Cincinnati!!

I hit something on the road and there was a big metal plate scraping along the ground under my car…read more Joseph from Walmart Auto Center in Eastgate (maybe half a mile from Jungle Jim's) waved me in, jacked my car up and had it removed in less than 10 minutes! He also checked the air in all my tires! Joseph refused to charge me anything. I went inside the shop to tell his boss how awesome Joseph was! 5 stars! If you're in a tough spot with an automotive issue, stop in to Walmart Auto Center and ask for Joseph! Robert

Adam and his team have really taken this location to the top echelon of service and responsiveness…read more The young lady working on my car gave me the "Full Report" on how my car looked. I appreciate the whole team and how happy they seem to be working together.

Went in the 100% not planning on buy a car Salesman Greg was fantastic and knocked it out of the…read morepark with a car I drove home in. Hassle free and a price I could not say no to. One of the easiest purchases I've made in a long time. Whole team was fantastic and you can bet I'll be back if I need a car.

2nd CX-9 purchased at Kings. Hope this one does as well as the first. Working with their sales,…read morefinance, and parts departments has been a good experience. Haven't had to rely on service department as we are over an hour away.