The older an import gets the harder it is to find parts you want to replace yourself! Mason,…read moreQuinten "Q", Andrew & Billy are like walking into cheers but instead of a beer, you talk over parts. Cheers to the right parts & if they don't have some parts anywhere in their system, they know who might & point you towards an alternative solution. These folks love what they do & have great chemistry on the parts & sales floor. Bring the right attitude & they'll reflect it right back at you: patiently & with humor. They make this mundane stuff of wearing & tearing & maintaining transcend to a level of being in the solutions zone of life. My padiddle got fixed & that's great to see when the temperatures freeze! What's a paddidle? One working headlight, that was my problem. You see them around. . Other parts, well, dang, if one part is obscure, others might be as well. *Padiddle refers to a car game in which participants call out "Padiddle!" when they spot a vehicle with one headlight out. Historically, it has also been used as a slang term for a car with only one working headlight. Some variations of the game involve playful rules, like giving a point to the person who spots it first or requiring participants to perform a small action, such as tapping the roof of the car. Come on in & get what it is you need! It's a game & life is its stage here at this Advanced auto Parts Store. Whether a paragraph, a chapter or a saga that your car needs wind up being, write the outcome well with these fellas & you'll co-star in your triumph of maintaining, preventing or fixing! Yah.

I was absolutely blown away by the customer service. I had ordered window wipers online and went in…read moreto pick them up. There was only one representative working with a constant stream of customers, however he did not seem stressed out or overwhelmed at all . He had an incredibly positive attitude and helped me with my order as soon as he could. He even offered to install them for me, but he had other customers so I declined. After taking some time to get my wipers on I finally came to the conclusion that one of them must not work for my car. I went back in and when he was able to help me, he came right over and asked what was going on. He figured out the blade I needed and switched it out for me immediately. I then went back out to try and put it on my car and could not quite get it to click. I went back inside and explain what was going on. He then again offered to help as soon as he was done with the customer he was currently helping. Shortly after, he met me at my car and got the wiper installed within a few seconds, but it's still wasn't quite laying right. He did some things to the wiper and BAM all was right! I wish I had gotten his name so I could say who it was, but whoever was working December 15, 2024 at around 1 PM, thank you thank you thank you! Management you have an amazing employee.

I made a stop here for carwash items and I was surprised how clean this place was. The items were…read moreall organized and the place had a faint smell of new car. I have not been here in a long time but it's worth checking out. They have a large selection of car care products and tools to get most jobs done. The staff was very kind and professional and ready to help. They do accept tap payments and have new state-of-the-art POS.

This store kicks ass for getting parts and prices. The dudes who work here know what the hell they…read moreare talking about or they don't say shit. Kong is a valuable employee who does a great job searching for your stuff and getting the right stuff first time at it. I preorder stuff and its always come in on time. Don't remember the older guy's name but he offered some advice on a few things I was on the fence about. I have seen the guys outside helping people who ddo not wrench with basics and never saw a guy upset at having helped someone. They installed a lady's headflights and that was a 30 minute procedure. I have used the code reader several times which is awesome cuz I aint buying one. If we move out of the eastside I'll probably still make the trip to shop here.

This is a cut and Paste of my Google Review but I wanted to add it here as well. ----- The Kasota…read moreNapa is the best. I get all my car parts there. Everybody is so helpful especially Chris in the paint department! Its not my closest Napa, but it's 100% my favorite! I won't get parts anyplace else.

First off I caught one of the employee's staring at me through the merchandise shelf's. When I…read moreapproached him to ask a question since the line behind the counter was huge w only 1 man helping out there, I fearfully asked if he was staring at me. He said he was on break and just looking at his phone. I apologized and told him I've dealt w some trauma in my life. Then proceeded to the counter. But when I asked the guy behind the counter for help he turned me down bc or the interaction w the guy I caught. staring at me...despite the fact that the employee had become hostile and rude when confronted and I simply asked a question then apologized. Finally the guy accused me of being on drugs......classy. So I turned and left the store. It's hard having symptoms of PTSD. Especially when you deal w 2 insecure men like the guys who work at Napa.

This store had the absolute worst customer service up front. Some lady that had a big attitude was…read moreupset that I came in this morning to ask if parts were in and told me to come back a few hours later. I came back 4 hours later just to check in. She got super upset and threw her hands up at me and told me the day wasn't over yet. She proceeded to get snappy and louder with me after i told her that I was in no rush and was just running errands and decided to check in. She told me they have this issue all the time with Fed Ex. All of this while blaring cussing trap music up at the front desk.... real class act of a woman. Watch out for her if you come into this location because she will find a way to ruin your day and the face of their business....

They have everything you need but.. Don't ever make a…read morereturn. They don't like refunds. Returned a unused product within 30 days. Even with a rewards membership and credit card transaction, they can't look up anything. They did end up giving store credit but then didn't have any gift cards in which to put the store credit. The cashier just gave me and $20 after 10 minutes of struggling with scanning 2 driver's licenses. I will never shop at this chain again unless I know 100% I'll never need to do a return.

They are very patient and polite, open 7 days a week during the warm months, reasonably priced, and…read moreeffective in their repairs. They are honest and give reliable quotes upfront. I highly recommend them.

Staff went out of their way to help with a minor issue. Sent me on my way with helpful hints and…read moreadvise. Quality products and straightforward answers.

Needed some new tires for my performance vehicle, and considering I'm always around the block at…read moreDogwood coffee, I figured I'd give this shop a shot. After calling a few times to see if they could supply tires to me, I ended up NOT going with them to supply my tires, however I did have them mount and balance new tires I purchased from TireRack.com. Dan was able to get me taken care of in the last two hours of the day Friday. Service was quick totaling around 45 minutes for all 4 tires. Nothing to complain about and I'm satisfied with the services rendered!

I would give them more stars if they didn't feel a little bit condecending when I talk to them on…read morethe phone. The service is other wise is good. They were one of the only shops that was able to look at and fix my car same day before Xmas. I can't tell you how amazing it was to have a car during the holidays and not be Ubering all over the place or worse not being able to see my family during the holidays. The value seems good. I don't think I got over chanrged or anything. I would go back.

Out from Utah when my power steering pump went out. Mark got me in, next day, to have his amazing…read moreTech Bill complete the job. Honestly I couldn't be happier with their professionalism and service. HIGE fan of Steve's Tire & Auto.

I started coming here a few years back and have been really happy. The techs are nice and explain…read moreeverything that needs to be done and why and the value/cost of the work being done is exceptionally reasonable.

#1 alternator rebuilder in the TC metro area. Brought in my terrible looking alternator from my…read moreHonda CR-V w/ 260,000 mi, and Walters had it better than OEM by the time I picked it up! Fresh blast, paint, and all new internals. Buying a cheap POC from the part store does not COMPARE to the workmanship that Walters provides. 100% recommend.

Went in yesterday to this place I had just heard about from a friend…read more Went in around 11am. They finished my starter on the same day! Staff was nice. I told them to rebuild it. When I got back to pick it up he told me everything they did to repair it. I got back home and after I installed it. I turned the key and it started like a brand new truck! 60$ even was the tab and I can't complain. Starters can be very expensive at times. Point is more people need to know about this place. They fix starters, alternators, generators and much more!!!