Out from Utah when my power steering pump went out. Mark got me in, next day, to have his amazing Tech Bill complete the job. Honestly I couldn't be happier with their professionalism and service. HIGE fan of Steve's Tire & Auto. read more

I started coming here a few years back and have been really happy. The techs are nice and explain everything that needs to be done and why and the value/cost of the work being done is exceptionally reasonable. read more

Took my 2001 Passat here for their so called full synthetic oil change. Big mistake! Overfilled my crankcase by three quarts, wrong oil weight., as VW specifies 0w40 oil weight. Oil filter was a cheap Microgard filter from O'Reilly Auto Parts. Got home next morning huge puddle under engine. Found out oil drain plug was stripped. My mechanic had to redo another oil change and rethread oil pan with tap and die. Do not trust these yo yo oil monkeys to change oil read more

My car wouldn't start, the tow truck driver said it was corroded battery connections. Took it to Steve's and they initially agreed. Called back to pick it up and they now said the battery was bad. I need the car so $258 later I have a new battery. The whole thing seemed sketchy as did the body language of the guy who rang me up. Bad vibes, I won't return. On a side note I put a new battery in our other car this spring (at a different shop) for $107. read more

Been coming for sometime now but will definitely find somewhere else! Took a minute to find a spot the lot was full. Someone pulled in after me double parked and marched right in CUTTING the line. He was helped before others in the line AND they took his car immediately and started his oil change. When it was my turn I was told 1.5 minimum wait. How does that work? read more

I had a great experience at Steve's. I went in for an oil change and while I was there I asked them to check a low tire. They checked the tire for damage, were very thorough, and ended up finding that it was simply a leaky valve. The valve was replaced at no charge during the oil change process; it was a quick, efficient, friendly, and honest experience. read more

I have been taking my car here for over 10 years and I am always happy with the service. I have brought my car in twice when I thought there was a problem (including a rock in my wheel that was making a horrible scraping noise,) that turned out to be nothing and I was not charged. They are very trustworthy and reasonably priced. read more

The associate I dealt with help me right out my oil change. Great atmosphere nice and clean establishment. I really don't care for price of repairs but who does? read more

BEWARE- they are looking to rip you off. I wrote this review via a survey that Steves Tire & Auto sent me... My "check service engine light" was on. I brought my car to this location and was told it was because I was missing my gas cap. I was also told that they needed to order one from Nissan and that there was only 1 left in the state and that it was going to cost $63. I ended up driving down the street to O'reilys and bought a gas cap for $10. When I confronted the worker who worked with me about this (I believe he is the manager named Rob?), he denied any wrongdoing and defended the fact that the Nissan gas cap was better quality which is why the price was $63. From this experience, I learned that your location does not care about customer service or quality care. You lie to people to make the most money possible. You make people believe that they need to purchase a product through you no matter how much you are ripping them off. I understand you need to make some profit, but you couldn't offer me a regular gas cap for $20? Profiting $53 on a gas cap is insane to me. I would never return to this location and I will share his experience via social media, yelp, and word of mouth. The way you take advantage of customers is wrong. The information you share with customers is wrong. read more

Received an oil change here last week and low oil warning popped up in my car three days later while on a road trip out of town. Thankfully we were able to stop, check and we added a quart of oil. Two days later oil light came on again and we noticed oil leaking onto pavement. We brought to an auto shop while out of town and they quickly saw that the oil filter was leaking. I called Steve's auto and they were nice and told us to bring in the old oil filter and they would make us whole. So they did refund the price we paid for their faulty oil change but would not cover the $12 for the quart of oil we had to buy to fix the problem they created. Lame. This is the first and last time I will go there for an oil change. It's not even about the $12. It's about the principal that they could've totally ruined my car with their mistake and they don't think it's worth it to make us feel appreciated. This whole issue caused us stress and inconvenience on our family trip. Do better Steve's! read more

I don't usually post reviews, but I feel the need to warn others about my experience with Steve's. I blew a tire out last week and brought my car into Steve's hoping they would replace it with a new one. Instead, they proceeded to tell me that I needed all 4 tires replaced due to the tread wear. The tires on my car were newer - only 18,000 miles on them. They proceeded to quote me 4 tires totaling over $1000. Something didn't feel right, so I ended up bringing my car to my Volkswagen dealership. Immediately, my dealership determined there is absolutely no reason to replace all 4 of my tires and that Steve's was trying to swindle me. Please beware of this place. They tried to take advantage of me and looking at many other reviews, I am not alone. read more

Friendly people, but incompetent. Do NOT leave this place without asking for and getting the old oil filter. Better yet, DO NOT consider bringing your car here. My last three oil changes on my Volvo were done at Steve's on 46th, the invoice indicated they replaced the filter each time. My engine is now dead---catastrophic engine failure due to the oil filter NOT being replaced for a long time. This is the opinion of three mechanics I've known for twenty years. I spoke to the manager at Steve's and asked to see the filter they're using on my year and model, he showed me, it wasn't the same one my mechanic pulled out of my car that was supposedly installed by Steve's in July. The filter my mechanic pulled out was put into my car BY MY MECHANIC at TA's Automotive two and a half years and 28 thousand miles ago. I asked the mgr at Steve's if they had changed suppliers since July, my last oil/filter change at his place. Even though the numerics on the filter were completely different, he insisted they put this one in and that they had been using the same filter for eight years. My guess as to what happened: the oil filter in this Volvo is in a difficult place to get at it, whoever did the changes at Steve's likely decided it was too much trouble and simply left the old one in place. For three oil changes! Result: I now have a car I can't sell. The engine is ruined. AVOID THESE PEOPLE, or take your chances. I'm considering conciliation court. Volvos run forever if they get regular oil and filter changes, mine got them but I trusted Steve's to do what they charged me for. They didn't, and they're not about to make it right without being forced to by a judge. This is a terrible business with no accountability when things go wrong. read more

Highly recommend this place. These guys are always great to work with it! Very friendly and knowledgeable staff. Thanks for keeping my Buick Rainier running. Update- Yesterday I called with car issues. I told them my car wouldn't start and that I'd most likely need a tow to their shop. The employee gave me trouble-shooting advice to do on my own and it worked! It saved me money and time. Thanks again! read more

I got my oil changed here. The technician broke my assembly cap and I drove off with oil pouring out of my car. Twenty minutes later my engine was completely drained of oil. They also explicitly lied to me about the condition of my brake pads and rotors and tried to sell me brakes I don't need for $700. When I asked them to put that in writing, they only wrote "brakes: $700," refusing to put in writing what they told me verbally about my brake pads being worn down all the way to the red because they knew it was a lie. They also overfilled the coolant all the way to the top. This tells me two things: #1 they are letting very inexperienced techs work on people's vehicles without adequate training/supervision. #2 they have a culture of incentivizing selling services to people that don't need them (aka ripping people off). I will never go to another Bobby or Steve's again. Suggest you don't either. read more

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Was visiting family in the area and found that I had a headlight that was out. Called Steve's and found that they could do this work on short notice. Excellent service. Charged only $19.99 plus tax - effectively no charge for labor. Outstanding! Although I am in the area only for family visits will make sure to have other service done here. read more

Very professional and courteous! Came in for an oil change, they didn't try to up sell me with new filters or wipers. Discussed options regarding diagnostics with my finances in mind. Great customer service! We will be back! read more

After having an okay experience with the other Steve's Tire & Auto location on 34th Avenue I referred my girlfriend to this location, being that they are open on weekends. Wow, what a mistake! The strange sound coming from her front suspension ended up being strut-related, and from what numerous mechanics say it is typical for Nissan SUVs to require new struts around 60k miles anyways. I'm not upset about the diagnosis - cars require upkeep - I'm upset about being ripped off. Steve's quoted her $1,334! After picking my jaw up off the floor I started calling other mechanics in the area. I brought her car to three other places, all of them beating Steve's price by a minimum of $300. To each mechanic I showed the breakout of parts and labor from Steve's Tire & Auto and none of them could understand how the price got so high. In the end we employed the services of Flannery Brothers Auto on 28th, and the final bill was even less than they quoted. Also, all three other locations provided free diagnosis... Steve's charged her $34.95. Never again! read more

Steve's is AWESOME! I was hating the fact that the engine light came on in my car knowing that some scammer auto shop would run with my pocket book but Steve (the owner) asked "did you put the gas cap on tight enough?" ...That sold me! Unfortunately it wasn't the gas cap but they were VERY reasonable with their pricing, fixed a few things with out charging extra and waived the diagnostic fees. PLUS they gave me a ride home so I wouldn't have to wait all day and then came and picked me up when it was finished. I love these guys - this was one of the best experiences I've had with mechanics. I'm a single woman who highly recommends this place. Call before you drop your car off, they are in the process of building onto their shop and their in a temporary location (they said it would be finished April 2009) read more

So the car I've had for 6 months or so came with a slow leak in the drivers side rear tire. The previous owner informed me of it, and that she tried to have it fixed but they couldn't find it. The tire was a once every few month fill up, so not too bad, but with the cold it got to the point that I was filling up the tire every few days. So I took it off my car, and brought it to Steve's. I was greeted immediately, they took the tire from me before I told them what was wrong, and informed me they would call in 45min to an hour. Awesome. They called, and I took the tire home. As I was unloading it, I noticed a screw embedded in my tire. Sad that they didn't get it, I drove back with the tire. I pointed out the glaringly obvious screw in my tire, and they said they could help me easily. I then told them I had been there not 5 minutes before. The oil jockey got super embarrassed, and ran to get the tire worker. The tire worker came out, and instantly started to gaze in bewilderment at his mistake. He corrected a slow leak, but missed the screw. They took it back immediately and fixed it at no additional charge within ten minutes. In a way, I am thankful of the screw up (pun partially intended). If they had found the screw first, the slow leak would still be there. Now I am hopefully fixed! read more

I love supporting a company in the neighborhood and I am always up for helping the little guy. I've brought my car and my wife's car for servicing here several times. Mostly for oil changes. They are close to home and the guys are super friendly and they do a good job. Unfortunately I have had some bigger issues that I needed to take care of with our cars and I can't believe how much more expensive they are than everyone (except Bobby & Steve's. They seem to have similar pricing)!!! Sometimes I've had emergencies and had no choice but to bring my car in and each time I've felt ripped off. After doing some research and making some phone calls it seems like I was able to prove I was being ripped off. The final straw was a few months ago when I wanted to bring my car in because my window motor died. I explained this to the guy on the phone, but he told me he'd still have to run a "diagnostic test" (aka, plug the car into a computer) to find out what the issue was. All he needed to do was push the button and he'd know what was wrong!! This was going to cost me $120.00. But that's ok, because he told me they would waive the diagnostic fee only if I chose to do the work with them. I went to Lehman's and they looked at it for free and got my business. Like I said, the guys are friendly, they seem to do good work but other than for oil changes, I just can't bring my car there without feeling like I'm getting ripped off anymore. read more

Terrible! Scammers! I went in to get a leak in my tire patched. They told me the tire was irreparable because it had a leak by the rim. Tried to get me to buy a tire on the spot for $200.08. I said no, just put my spare on. They said in that case they'll just patch the hole for now, but that it would eventually need to be changed because the tire was not safe. I paid for the patch and I Left. Next day my tire was low again so I went to put in air and THE VALVE CAP WAS GONE. Simple mistake right? Then I took my car to my mechanic to check it. The leak was in the tread, not the rim, and they didn't even fix the leak, they left the nail in!! No wonder it had to be filled every other day. MY MECHANIC TACKED UP MY TIRE FOR $20 and it has lasted over a month with no issues. Shame on you! read more

These guys botched a simple oil change. Forgot to put a crush gasket on my drain plug, so my car dripped oil until the next oil change, which I had done at the dealership. Since the dealership change, no leak. Also, I had a slow leak in one tire. The guy at the counter told me to just keep pumping up or a patch will run about $40. Ummm $40 to me is not expensive. Pumping up my tire every two weeks is well worth $40. Maybe they don't want my business, which I will not be giving them going forward. read more

Honest, quick service with integrity all in South Minneapolis. I've been going to Steve's Tire and Auto for many years now and I'm always impressed with their honesty in the condition of my car. From routine oil chances to the occasional problem with my car they fix my car and offer affordable, realistic solutions. They never try to sell or up-sell you repairs you don't need. Steve's a perfect choice for a routine oil change (no appointment necessary), a new battery, new brakes, a mechanical check-up or to seek a solution for something that just doesn't seem right happening with your car. Twice I've take my car to Steve's Tire & Auto after being to a different shop and they found problems the other shop had done and fix them for free! They work nicely with insurance companies. Expect friendly service, a clean/relaxing lobby and reasonable pricing. There are a few coffee shops/bakery shops in the area to hang out while your car is fixed. And use bus 146 on the corner of Nicollet & 46th Street to quickly zoom downtown (10 mins or less!) after you drop your car off here in the morning. read more

Last Friday, the check engine light on my vehicle came on & I began experiencing "engine performance problems". The problem was, I was 60 miles north of Duluth when it happened. No cell phone reception! I managed to get my vehicle into the town of Two Harbors, where I pulled into the first service station I could find. They couldn't look at it for 3 hours. I was in despair. I had to be at work the next day. I called the dealer in Duluth. They gave me several options, but it basically boiled down to we won't be able to look at it until Monday or Tuesday next week. So I called Tim Sandlin at Steve's Tire & Auto, 190 miles away in Minneapolis, & let him know of my predicament. He sprang into action on my behalf & made some calls. He told me to go to Danny's Auto Shop, ask for Eric, AND gave me directions to the shop. He told me to call him if I had any questions or problems while I was there (by the way, Danny's Auto Shop in Two Harbors also gave me excellent service). Both Eric from Two Harbors & Tim from Minneapolis made phone calls to suppliers all over northern MN to try & find the needed part, but it wasn't going to be available until Monday. Tim spoke with Eric about what my vehicle needed & let me know that they were being fair with me. I can't even say how much I appreciated this! I should mention at this time that Tim brought this up as a maintenance issue back in October & I decided to defer it at that time. My VERY bad. Travis, one of the auto technicians from Danny's, gave me a ride to Duluth that night where my husband picked me up. That saved us about 45 minutes of driving...again, very appreciated. Today my vehicle is still in Two Harbors, repaired, road tested, & ready to go. My wonderful co worker & friend Beth is going to drive it back to Minneapolis for me. I'd give Tim Sandlin, & Steve's Tire & Auto 10 stars if I could. Same with Eric Falk & Danny's Auto Shop (625 3rd Av. Two Harbors, 218-834-4524). Too bad I can't send them some Lake Harriet pizzas-they're going to have to settle for Pizza Hut. The kindness & customer service I received made this situation as pleasant as it could be. read more

Went into Steve's for an oil change 3 years ago: -Told me battery was nearly dead = Richfield Honda put in an old used battery (seriously) - The tires were bald and about to explode = Richfield Honda put Dunlap tires that were totally worn in 6 months - They talked me out of a totally unnecessary plastic part that the dealer insisted I needed ($600 for a thing under my car that I knocked off when I wedged myself onto an ice shelf) I now go to Steve's for all work: new tires, oil changes, freon for my a/c, etc. Can you get work done cheaper somewhere else? sure. But I like having the piece of mind that things will be done right. Going to Steve's is like having a long term bf vs a one night stand. read more

I was very impressed with the service I received from Steve's Tire & Auto, here in the Nokomis neighborhood. We have had our 2011 Jeep GC and 2010 Camry serviced here now and both times the service was excellent, the wait time was short and the pricing was very competitive. I'm going to be taking our cars here regularly now, instead of going to the dealership, unless it's something manufacturer specific that requires the dealer's attention. The location is super convenient, the staff are very friendly and helpful, the work performed was first class. Thanks guys!! See you again soon! read more

I brought my car in last week, the counter staff manager was rude and spoke to me while on hold with the phone to his ear. They replaced a valve and told me it was good to go. 3 days later my car shut off on 94 E in Minneapolis leaving me in a very dangerous situation. I towed the car back and they told me I need a new engine. The car had just left the shop the same week. I feel they are busy with the storm and cut corners to make money and get more cars in. How does a reputable shop repair a car and not notice the engine is in trouble? I am out a couple hundred dollars and have a cooked car Thanks Steve's read more

They've always been very good - fixing small issues like tightening bolts on skid plate for no charge. Price is more than fair to change oil - and they do it efficiently. Location is nice, offering free snacks and coffee/ tea while you wait. I trust the staff here. read more

You should absolutely go here. I'll be honest, going to a mechanic as a woman usually sucks and I have my fair share of horror stories, but Steve's is really great. They listened attentively as I explained the issue I was having, they kept in regular contact, and they took the time to explain what they'd found and go through the risks and benefits of each option. Plus they do great work. I'm really picky about services like this, but I honestly won't go anywhere else. read more

DO NOT GO TO STEVE's. They charged me $200 to repair my sway bar links. When I left, there was loud noise coming from below the hood - something was loose. They advised this was the tie rod - which needed to be replaced. The next week I returned with more issues regarding my power steering and noise. They proceed to tell me I needed to replace my power steering pump and hose for $900, along with the tie rod for $200, and valve cover gaskets for $600 (they quoted $400 the week). In total: $ 1700 I decided to get a second opinion. This mechanic informed me the noise from from Steve's not tightening the sway bar links. There was nothing wrong with the Tie Rod, valve cover gaskets, or pump. This new mechanic is charging me $100 for the power steering hose along with his maintenance. Steve's is a ripoff, and they are trying to get extra money from saying a part needs to be replaced when they didn't actually complete their first repair. read more

It is my first time at Steve's Tire & Auto and I have to say I will be coming back for ALL my car repair needs. It is close to my home, convenient location, all the staff was super friendly. I needed a ride home and they offered to personally take me! I got in right away and they promised to return it to me before close of business today! I would HIGHLY recommend these guys!!! read more

I wanted to give this place a chance. In November I took my car to have 2 sets of tires place. I have a honda and typically took it to the dealership. They stripped my lug nut and tried to charge me to replace it as they said "someone else" did it! Mind you, I had my tires on for 4-5 years and car checked at the dealership and never had that issue. Then they tried to put it on and completely broke it so charged me 109 to replace it. Okay, whatever. A month later, I see a tire pressure low sign on. I couldn't believe it. Maybe I have ran over a nail or something. Get there and they say it was due to the seal on the tire not being properly sealed so leaking air. I JUST GOT THEM DONE BY YOU! This place is horrid and a scam. I will let everyone know never to go here. You pass many other places so DONT STOP HERE. read more

All I can say is do not trust this place!!! I went there to get a simple oil change when I get ready to leave my car would not start I asked them what they did to it they said it needs a new alternator I asked how much would that cost me he said over $600 I said he'll know everyone else in town does it for $300 he said fine taken somewhere else I said sell me a battery so I can take it so I can leave with my car he said no if you're not going to buy an alternator from us we're not going to sell you a battery so I had to walk all the way from his office here to my house in uptown by mcad isn't that just wonderful a shop that you take your car to get an oil change ends up needing something new and they hold your car Hostage to the point that you have to give it up I would never ever ever refer my worst enemy to this shyster to this piece of s*** to the fraud of a shop. People need to stand up against shysters like Stephen Johnston. I told him that I am in physical therapy because I broke my neck and my shoulder muscle at work and so he expected me to push my car off of his lot when I contacted Stephen Johnston about the de situation he basically said tough shitt dude that's the way it goes. When I told him I was going to contact the Better Business Bureau and the Secretary of State he told me go ahead I'll just give him a call so apparently mr. Johnston has the Secretary of State and the Better Business Bureau in his back pocket so even if people were to file any complaints against him they would just say oh well we don't care wow Justice is only for the unjust final warning do not take your vehicle if you love your vehicle as much as I did I couldn't afford afford to be shystered like I was then don't take your vehicle to the shop if they had a negative 10 Stars that's what I would give them. read more

I brought my care into Steve's to have my brakes serviced because I had noticed a "free brake inspection" sign. I told the guy, Pete, that I was pretty confident that the brakes needed to be done because I could hear them grinding. He said they would check them out, and quoted me $275-$350 to replace the back breaks. Fortunately, I did not need to have the breaks fixed, but cleaned and readjusted(which I paid for). However, when I looked at the receipt, they charged me for "figuring out what was wrong." Then Pete told me, "well the brake inspection is just if we visually inspect the brakes with our eyes." What!!!!!! Isnt that what free brake inspection means???? It felt like to me, that they just did not want to let me out of the shop unless I could reach a certain dollar amount. In the future, no thanks! I will take my business somewhere that I don't feel is evasive about the costs, and will not take advantage of a woman. read more

These guys always take great care of me. Prices are a little on the higher side but they are honest, fast, and always make sure to get me all the information and then let me decide how best to move forward. I feel. Confident in what they do and am happy to refer them to anyone looking for a great shop. Hope you find the same service from the team read more

I've been going here for oil changes for about two years. Decently priced and you can usually get back on the road in about 30 minutes even without an appointment. They don't try to upsell you nearly as bad as the national chains I've been to in the past. One of my low beams burned out yesterday and with the -20 wind chill there was no way I was going to replace the bulbs in my non-heated garage. Steve's Tire and Auto (Nicollet) charged me half of what one of the national chains quoted me. I called, went in, and was finished in less than an hour. Totally worth it. (review also posted on Google). read more

These guys saved me the other night! With most other shops closed, I limped my flat down there and had a great experience. I usually expect a non specialty shop to beat and scratch up every set of oversized wheels that come their way - these guys were total pro's. Honest, careful and reasonably priced. read more

First time here today with my not so awesome (but paid off!!) car. I needed an alignment badly. They explained everything and I left the car there. They called me later to give me an update. Bad news - frame had rusted out and the passenger control arm was half disconnected. Not cool. Needed a new sub frame - $1600. But, they knew enough to know that Hyundai ( I know, I know... But it's paid off) had a recall going for this exact issue for excessive rust and failure in this area. They called the local dealer for me and had them run the VIN. They found out that my car may be covered, but there was an issue proving my car was under the recall blanket. They took pics of the issue and emailed them to me to help me plead my case to Hyundai. They really went above and beyond to help me out. When I dropped the car off, they made sure I understood that if it they found something wrong and I decided not to go with their shop for the repairs, there would still be a $42 fee for checking it out. That's fair. Their time and expertise is valuable. They didn't charge me. I insisted, and they still didn't take my money. They went out of their way to help me get $1600 worth of repairs paid for by Hyundai that they would not be seeing a dime from. That is truly killer. They just earned a customer for life. Much appreciated, gentlemen. You really turned a potentially not so awesome situation into a great experience. Cheers! read more

This place has little to no transparency with their billing system. When I was charged $220 to replace a serpentine and alternator belt on my 01 Buick Regal, not to mention $21 in "supplies" charges, I did some investigating and found the list price (list price, not best price) of the parts used for my car had been marked up 45% at Steve's. When I asked if I could see a pricing chart, I was told none existed. When I asked how much labor was per hour, I was told it varies, but there does not seem to be any chart a customer can look at. I went in and asked about the pricing and was told, "Well, we are not the cheapest, but we will not sell you anything you don't need." So I'm supposed to be happy that they don't scam me, even if they ridiculously overcharge me? I would not recommend this place. They lure you in with a deal on an oil change and look over your car for "free." Expect to see lots of tacked on charges everywhere else. I do believe Steve's does quality work, however, they charge unfair prices. read more

Since moving here, I have now needed and received satisfactory service from these guys twice. The owner, Steve seems like a genuine man and discussing costs with him I have never felt that he was trying to rip me off in any way. Both times, the actual time spent fixing my car was done quickly, done within the next day. I'd receive a phone call immediately after letting me know my car was ready. The 2nd time in was particularly expensive, and upon calling the Toyota service manager he confirmed that his price is indeed fair. Great to know there's somebody out there you can trust! read more