I went in to replace the battery in my key fob and they were very helpful and friendly. After they…read morereplaced the battery they let me check to see if it worked before I bought it. That was so great cuz I had problems before when I had it changed I was stuck with a bad battery and I couldn't return to get another battery put in unless I was willing to pay another charge. Seriously! Never went back

awesome service ! can be trusted. Friendly service. Did not need an appointment excellent.read more

The glass replacement on my phone was perfect. Looks brand new. The price to do this fix was…read moreacceptable

Great service! I did get an immediate response with an estimate for the repair. The screen on my…read morephone had turned off. They said it was because I had dropped it. I said I dropped the phone over two years ago but they said it does take time for the damage to get worse over time. I suppose that's what happened in this case. They ordered the part and it came in within two days. Once they called, I asked if I could bring the phone in that day and they said yes. They got it repaired in one hour. Great friendly service.

Excellent place. We replaced batts on 3 car fobs and 1 watch. Will return for car battery when it's…read moretime. Fast efficient and knowledgeable. Highly recommend!

I needed to replace the key fob battery for my 2021 Lexus RX 350 and received a superior level of…read moreservice from Alan. Took a few minutes and I was out the door. A great example of excellent customer service.

Wow! Mike is awesome and a lifesaver! I had no idea a service like this even existed. My parent's…read morecar battery died. I called Mike and he was there in an hour to replace the battery! The battery was completely dead after sitting for a long time (no saving it). I cannot say enough great things. If you're in need of a car battery then you should definitely call!

Thanks to Mike at Battery Connect I am back in business once again on the farm!! This service you…read moreprovide has to be the BEST idea ever!! I have used Battery Connect several times now and it amazes me how he can have such a wide assortment of batteries in his back pocket. Yesterday I blew a hydraulic line on the lead mower, so I had to pull out my back up riding mower. I had to jump it to get it started, so when I took a break I called Mike so he could get a battery on order for me. NOPE, that wasn't necessary because even though it was a unique battery, he had one! From the time I called him to the time the battery was installed was around 2 hours. If I had to take the battery out and drive somewhere, I can guarantee you it would have taken much longer than it took for Mike to deliver and install one! Highly recommend Battery Connect!!

If you're looking for a new car battery, truck battery, deep cycle battery, or anything in…read morebetween--look no further than Interstate Battery of Northern Virginia. I've been buying batteries from them for over 15 years, and they've never let me down. This is a locally owned, family-run business that's been a proud distributor of Interstate Batteries for over 50 years--and it shows in everything they do. The product is top-notch (seriously, outrageously dependable) and it's backed by a team that's just as reliable. Friendly, knowledgeable, and always ready to help--these folks know their stuff and treat you like more than just a sale. They carry a huge onsite inventory, so whether you need a car battery replacement, marine battery, golf cart battery, or battery for your lawn equipment, chances are they've got it in stock and ready. Even better? They offer fast delivery service to local auto repair shops and dealers, so if you're in the business, they're a great partner to have. Support local. Get the best. Go with Interstate Battery of Northern VA--you'll be glad you did.

They sell all sorts of batteries and not just car batteries. They will install for a fee of $25…read moreunless you opt to install yourself. Appointment not needed. Just a walk in will do.

What an absolutely BRUTAL experience I had with the Batteries Plus branch on Williams St. in…read moreFredericksburg, VA! I called ahead and spoke with two people, one the manager, about programming an automotive FOB I had purchased. The Manager told me she could program it and to come in. So I make the 30 minute drive to the store, give he my master key FOB and the new blank OEM Fob to program. She looks up the car programming information, confirms they can program it, and rings up a $75 programming charge, which I think at the time is reasonable. The exchange is very quick and she sets out to program the car... About 30 minutes later she comes back inside and says, "I can't get the FOB to accept the programming." And proceeds to hand me back my Fob. I ask her if she intends to refund the programming charge which she only now tells me, "That is not refundable since we are programming your Fob. But we can program the Fob we sell for this car, but its not in stock." [Thanks for sharing your policy UPFRONT on your policy of 'no guarantees on programming third party Fobs (which most all are btw)'!] SO I order a new Fob from them for ANOTHER $75 and drive 30 minutes back home to wait a week until the new Fob shows up. When I get home I discover that a slew of electronic systems in the car have been reset, no doubt to some programming gaff. I am able to straighten them all out and figure I would bring this up when the new Fob arrives... A week later, the new Fob comes in and another individual phones to tell me the Fob is in. Before I drive down I ask him, "If this Fob does not accept your programming, will you refund the money spent on the programming which I had paid previously?" He goes away and huddles with his Manager and says that since the programming was paid for the other Fob, they would not refund the programming then either - and this is the Fob I just ordered from them! But he says, "If it the new Fob does not accept programming they will refund the money on the new Fob, but not the programming." I explain that makes no sense and that perhaps its best they just refund the money on the Fob so I can save the hour long round trip since my risk remained the same that this was a continued dead end to program a viable Fob. The counter guy on the phone then tells me that I have to come back in anyways to run the card to return the new Fob charge. I then tell him that since I have to drive back down there now they might as well try and program it since there is nothing to lose at this point. I tell him I will be in in about an hour... So back I go, and 30 minutes later I walk in the door only to be immediately told that they will not attempt to program the new Fob and will only refund my money for the Fob! Seems they had reservations that they could program the car after all - even with their own Fob. They could have said that in the first place. Scam! alert!! What an absolute waste of time and money believing anything that comes out of the mouths of this bunch. It is simply incredible the level of incompetence surrounding this store. I have been to other Battery pus branches over the years and this is easily the WORST I have ever been to. My advise to all reading this review is to: 1.) Ask (many, many) questions upfront because they will not be forthright or upfront with you. 2.) Believe nothing they say, and fact check everything they tell you. 3.) Save your time and money and find an honest vendor that actually gives a damn. These folks absolutely could not care any less - though they do work at that. Hard, hard, hard PASS!!!

Never use this company and especially not the Fredericksburg location!…read more I have been a customer of this company for 15 plus years...Mostly out of Woodbridge. The past two years here in Fredericksburg. As I have read in other reviews the punk (Didn't get his name...Dreads) behind the counter fed me the line that it was somehow my fault the battery went flat because it was under 9V. I explained what had happened, but he is god of the counter and will not argue...'you can leave the store' as I was rounding my kids up to leave the store smh. On my way home, I decided to call and get him to explain...Maybe over the phone he isn't so fragile. Same line...policy this and calling me a liar again about how the battery flatlined. I push back in conversation, no cussing no yelling, and the punk says 'I will not be yelled at' (clutching his pearls) and hangs up on me...the customer. Deception and disrespect is all you will find from this store as long as they continue to employ that guy. I filed a complaint with Optima, am leaving a few reviews, and may move on to the BBB. BTWs...After all that I was able to repair the battery on my own no thanks to this place!

I can honestly say I walked into Batteries Plus completely misinformed about a battery purchase. I…read morethought I knew what I needed, but I was quickly humbled by how little I actually understood. Thankfully, I had the pleasure of being helped by the store owner, Tish, who completely turned the experience around. Tish was patient, empathetic, and extremely knowledgeable. She didn't make me feel embarrassed for not knowing, but instead took the time to explain everything in detail so that I could make the best choice. Her professionalism, kindness, and genuine desire to help stood out to me in a big way. Because of this level of service, I won't go anywhere else. Batteries Plus has earned my trust, and I'll always be a repeat customer at my neighborhood store. If you're looking for great products and even better customer care, this is the place to go!

I know nothing about batteries, currents, charges and all those other associated words. But you…read moreknow who does? These guys. Friendly customer service, knowledgeable, quick to find me what I needed - I was in and out in seconds. AND they tried to save me money. I needed watch batteries for an online banking card reader from the UK and needed four of them which would have come to over $20. They gave me a different battery that still works and cost me $14 in a multipack. Yes, it's cheaper on Amazon - but I needed something ASAP. I appreciate all their efforts, but sadly the batteries didn't work as they were just a bit too thin in width and wouldn't press down on the contact strips fully. I should have taken the reader with me, really, but regardless, impressive customer service, even if it is a bit pricey in here.

I came in and there was only one other customer to the two employees so I was greeted immediately…read moreand my watch was taken back to get the battery changed. It was genuinely painful to watch the female employees try to engage with the elderly customer who gave one word answers to everything. Kudos to the employees, I know what it's like when corporate mandates scripts, but I also know what it's like to just want to buy what you need and leave without being sold on fifty unrelated and unnecessary corporate upsells. She handled the interaction well, staying cheerful despite corporate BS Reasonable prices, but minus one star because they didn't have the tools to change out the battery

I'm not sure if everyone knows this but Batteries Plus also have car batteries. I purchased my…read morebattery online for $30 cheaper than anyplace else I could find and after they installed it they also gave me a rebate for $23. For my old battery! Zoe installed my battery and did a great job, very careful. I got the rebate within 2 days too!

Great father son owned store, easy to access off95 in Springfield. Called ahead to check stock and…read morethe son knew the exact model number and located it in the store immediately. The father was there when I picked it up and double checked that I was indeed using it as a sump pump battery. Very nice and knowledgeable fellows. Took a break from in stalling a customer battery to ring me up quickly. Was referred to this exact location by Watchdog the manufacturer of my house sump pump backup. This store had my battery in stock where the other Batteries+ locations nearby did not.

A week ago, I went to get the battery replaced in my wife's watch. The person who helped me didn't…read morewant to do the job; they barely looked at the watch and told me they didn't have the screwdriver--nothing special. I don't know if they just didn't want to do it, or perhaps because there were people ahead of me in line and they didn't feel like doing their job. Not good for this company

Very nice people, fair prices, no upselling and they do very good work. New location is on…read moreMistletoe Lane.

Our alternator on our sailboat needed work in a hurry. Dustin got it fixed and re-installed in a…read morematter of hours! He was very knowledgeable and a pleasure to work with. We will use him whenever needed in the future. We highly recommend Pasco of Easton.