I would highly recommend Tappahannock Chevrolet service department. I especially want to thank Jose…read moreand the service department for the outstanding service they performed on my vehicle. Jose went above and beyond knowing I was going to be driving on vacation. He made sure that my vehicle was Road ready and I really appreciate that!

We purchased a new truck here last week. We had been to several other dealerships before coming…read morehere, and their service to their customers is the most welcoming and "family" like. We had our 9 year old son with us and he grew quite bored and hungry through the process. The general manager made sure to keep him fed and occupied, but still within our sights while we decided on which specific truck would best suite our needs and then completing the paperwork. We walked in about 30 minutes before closing and they were content to stay until the deal had closed. I always get an anxious feeling when buying a new vehicle, but their gracious hospitality helped put me at ease and helped me feel confident in our purchase. I'm proud to say that we are now part of the Tappahannock "Chevy" family after buying our truck there!

Bay auto's Staff are very knowledgeable and their prices are fair. They take great care of my cars…read moreservice needs.!

Quality of the service and the price were better than we expected, especially because it was urgent…read morecare on a holiday weekend!

Great people to work with who do a phenomenal job! My…read moredaughter had a tire hit her car on the highway which did damage underneath her car as well as the front end. I took it in, they looked it over right away and I received the quote which was very reasonable. Our insurance company works with them so as soon as they approved it, we called them, they ordered the parts and gave us a date to bring it in. They had it for 4 1/2 days and did a great job! Highly recommend!

Took my truck to have 4 new tires installed. They cracked my chrome wheel and told me the wheel was…read moremanufactured cheap. The owner takes no responsibility for the employee's work. This guy has no morals just excuses. My wheel will cost over $700 to replace. This place is no good. The employee rushed it and messed up my wheel plain and simple.

I took my boyfriend's vehicle for inspection today at this location. This is where he takes his…read morevehicles for years with no issues and prefers to take them because he trusts them through the years. After an hour, I was called to the window and was told that the vehicle was rejected. I said what? The lady with the short light hair at the window said that the computer said it was rejected before and that it could not pass. I said for what? She said he put down front brakes but, for some reason, scratched it out...I said I have no idea. She giggled and said yeah you waited long for nothing. THAT was not funny, but I said I would call my boyfriend. As I was walking out to the car I called him at work and he said the car was never rejected or had a rejection sticker on it...I said I was thinking the same as I was calling you because we were in Richmond yesterday. The sticker on the vehicle was till 7/31/2025, and as I was getting into the car, there was NO sticker on it. NOTHING. No rejection sticker... I walked back into the shop and asked the other lady with the long brown hair at the window. Why is there no rejected sticker on the vehicle. She said to go into the garage and ask. I said, who is the inspector?? She explained who he was and I walked up to him and asked why is there no rejected sticker and why did you scratch off on my reciept front brakes when you told them to tell me that?? The sticker was valid till the end of this month and it's the 29th...His name is Michael R Baughan (I'm assuming the owner or one of the family member owners) he kept saying I dunno. I dunno. I'm just doing what the computer says. I said this vehicle was never rejected. It had a valid sticker on it. I said why can't you put the rejected stick on it at least so i do not drive without anything on the windshield at this point? I then said there's something wrong with this whole situation. and continued saying that my boyfriend has only been coming to this shop for years with his vehicles... I can not drive this way. He walked away from me. They were closing up shop before 5pm. Apparently from sitting in the waiting area for over an hour, the receptionists kept telling people on the phone or who walked in that they will be closing earlier again today. Guess they don't want to work or whatever the reason or reasons are, I left and went straight to NAPA down the street to grab brakes. This is ridiculous. I am not sure if it was because I was a female and I was being profiled which wouldn't be the 1st time in my life, instead of my boyfriend doing it, but not giving me a sticker and charging me on top of it seems illegal to me....If you look at the 3 pictures I added to this review you will see that the 1st pic shows how he scratched off what he wrote on the yellow copy. The 2nd one is the actual receipt charge of $20 AND the 3rd pic states equipment inspected: OK with Xs straight down. BRAKES has an X under OK... Now you tell me WHY I had to have this terrible experience when his paperwork says otherwise? It's funny because there were people who knew him at NAPA when I walked in there to buy the brakes and had never seen this before... you either PASS the vehicle OR you reject it. You do not send it away with NO sticker on it and charge the customer on top of it. I'm pretty disgusted in how they handled this, and my boyfriend said to check at home to find the receipt from last year. Sure enough, I found it. Look at pics 4 and 5...Ironically, last year, the vehicle DID pass exactly a year ago today. I seriously hope no one else has to go through something like this. It's horrible to think what their reason or reasons were,.mistakes happen or maybe he decided to be dishonest, but this just blew my mind how they treated me and BLEW my entire day where I can not use the vehicle at all. Thanks, I really needed this on my day off... PS photos for some reason are not being post in order of review but I'm sure you can figure out what headache I went through

Dunn Rite is now in Kilmarnock, VA. We bought an SUV there in June, 2016. The service was great…read moreand we got a pretty good deal. The lifetime free inspection and oil changes are also really cool! But the test of a great dealership is not what happens when things go right, but when things go wrong. This was a used vehicle, and some stuff did go wrong shortly after. Randy promptly fixed it for free (even stuff not under warranty). Then, later on (5 months later), the SUV still had some issues and again, Randy fixed it for free (charging me HIS cost for a replacement part which was not under warranty). He also towed the car over 130 at no expense to me. That's called dedication to good customer service. Our car's been running smoothly ever since. I highly recommend them!

I dealt directly with the owners and would not recommend them. If you do use them my advice is to…read moremake sure you dot your I's and cross your T's. Double check everything and don't take their word on anything; get everything in writing. If they don't or can't follow through with a simple request please just walk away.

Really good place that is trustworthy. They will tell you the truth and will not lie to get your…read moremoney. I've been to many other places that lie and want you to pay. They tell you the truth. 100%. A good business.

We have been using Old Church Tire and Service Center for years. Mark has always been extremely…read morehonest with good and fair prices. We have all our cars (i.e. Wife, Daughter and me) serviced by them. Their work has been impeccable. Highly recommend to all.

Quick, fast, and friendly…read more Thanks for plugging my tire asap, I'll be a repeat customer!!

Sold me a used tire that had a "bubble" which will not pass inspection I learned on 3-20-15 when I…read moretried to get the vehicle inspected, and should not have been among tires to be sold. The inspecting facility informed me that the cord in it is busted/broken and is dangerous, as it can easily blow out with that there. I don't feel I should have to buy another tire as Steven told me when I called & informed them about the "bubble"; they should replace it with another used tire that will pass inspection.

My BMW had a leaking water radiator coolant hose and they were able to replace the faulty connector…read morethat reduced the cost and time to replace considerably. Thanks you!

This is a family run business. You can expect to be greeted by friendly, helpful staff and…read moreoccasionally one or more of their chill doggies. The auto work is good and the prices are fair. Maybe they aren't always the lowest price in a 30 mile radius, but they often run special discounts on tires and such so it pays to get on their mailing list. Recent interior design updates to the lobby have transformed it into a comfortable, cheery place to sit and wait. It's got a really cute old country store vibe but modern (does that make sense?) ... I especially enjoy the raised counter & barstools in the window corner (see photo) with plenty of space to park a laptop, and yes there's WiFi. The restrooms are outside of the shop which is less than ideal but whatever, it's an old school gas station setup after all. On a personal note: My father adored everyone he dealt with at Winding Brooke and was a loyal customer for years up until the day he died. It meant a lot to me to know "the kids at his mechanic's" as he called them, were so gracious in responding to his eccentricities and able to smile about some memories with me now that he's gone.