We're extremely nice and answered all questions. didnt even charge me. they also went threw at…read morereceipt for another mechanic that I had went to and made sure everything was correct. 10/10 very much recommended Hooten automotive thank you guys

Brad and J.R. do a great job at Hooten Automotive! They are friendly, honest, helpful, and listen…read moreto your car concerns. I am always pleased with the oil changes and car maintenance I receive there. If you need a auto shop to keep your car in great working condition, look no further than Hooten Automotive. Thank you! Lena E.

Needed a battery for my wife's BMW. The guy at the counter was one of the drivers but was super…read morehelpful. The temp outside was in the single digits but he put the battery in. Not an easy task on these cars. It's heavy and buried in the wheel well in the trunk. He got the job done...and pretty quickly. Big thank you for going above and beyond.

I called and asked a question and was met with rudeness and was hung up on. So I went there with a…read morepicture from the internet and the man still was rude, so I went to O'Reilly's right next door and showed him the paperwork and was able to get the part I needed... Customer service goes a long way.. you've lost out and I think that's why it was 1 car in the parking lot compared to O'Reilly's where I had to wait in line, but was satisfied with the end results.. This was on Dixie yesterday in Dayton Ohio.. A guy with glasses....

The guys here are so helpful! I was all worried about my water damaged iPhone and they fixed it…read morequick!

On the website I paid for a battery for my car and scheduled a time for them to install it. I got…read morean automatic email saying I would be informed when my order was ready which made no sense since I had made an appointment. I tried to call the store three times but couldn't get through to anyone. Finally, I went to the store and tried calling again. Fortunately, someone did answer at that time and they informed me that they did not have that battery in stock and it would need to be transferred from another store. I told them I would need a refund. The staff member said I would be refunded and then hung up on me without giving any further details as to how that would happen. Complete waste of my time.

Kelly is Amazing at One Stop Auto Sales. Always Friendly and if you have an issue she always takes…read morecare of it.

I am so glad this company is alright with selling lemons. Haven't had our car a year yet and it has…read moreunder 100000 miles on it and we have had it in the shop 3 times. The mechanic that they had look at it told me too take the car back immediately because it was gonna be a electrical nightmare. We were told pretty much tough luck. Will not be recommending this company to anyone. I will instead try to talk people out of going to 1 stop for anything.

We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

I wanted to leave a full detail review on this place but unfortunately the story was too long to…read morepost so I'll get to the point!!! I took my BMW 750IX to this shop for heating and cooling issues. The owner Ronnie told me that he replace my upper and lower hoses as well as flush the coolant and also added an auxiliary pump (which I didn't authorize!) To the sum of $942 Which I asked Ronnie directly if he installed the auxiliary pump how much would I owe total and he told me $442 but that he didn't want to just throw numbers on so let him run some more test before he does that. And he'll give me a call. I received the car next day stating that he added in auxiliary pump and upper and lower hoses were replaced in that the sun was $942 Long story short I had to take my vehicle to a place called Mr. Godwrench in Cincinnati Ohio which stated they had to replace the same thing that Ronnie claimed he replaced. 4days after I picked my car up from Ronnie it started smoking in leaking coolant. I was very happy with the results from Mr. Godwrench in Cincinnati Ohio my heat works and my Machine is running like a champ

Ronnie and the team at R Way Motors are some of the friendliest and most talented mechanics I have…read moreworked with. There is nothing they can't diagnose or fix from simple maintenance to complex diagnosis on new vehicles domestic or import both! This last time I was there doing routine maintenance and some suspension work on Lexus, there was a MB, VW, Chevy truck, Honda Accord and a BMW SUV being worked on. They are professional and capable and so trust my families safety in their hands.

One of my headlights went out and so I called this morning to see if I could get in. They saw me…read moreright away, staff was very friendly and my car is fixed! I very much appreciated the quick service.

This place is fantastic! I was visiting tipp city and had problems with my car. Dale worked on…read morethe problem right away, didn't charge me much at all, he is caring and concerned about you and your vehicle. Wish I could put him in my suitcase and take him home! haha

Made an appointment for mine and my wife's car to take care of recalls and service. Something came…read moreup and we needed to reschedule. I called back and got voice mail. No response. Called again and the lady said she would relay the message to the service dept. No response. Called again and left another voice mail. No response. Tried the online chat and was told they would get back to me. No response. Called again and cancelled the appointment and told them I would find another dealer. I don't think I should have to work that hard to get to give Voss business.

Had the parts I needed and were nice and friendly. It's crazy to go into a dealership and see no…read morecars on the show room floor, thanks Covid.