I had issues with a new set of wipers I bought at another Autozone while traveling in Indiana last…read morewk. ( my original wipers were falling apart while traveling in a heavy rain so I had to buy immediately on the spot in Indiana). Upon returning home I drove to this local Autozone store (Troy, Oh) to ask for help. An Employee named Red came out and confirmed my concerns and with no ?s replaced my wipers beyond what I had ever expected. The customer service at the Troy store was awesome. I have been a costumer here for yrs for batteries, car bulbs etc. Always friendly service. But this gave me a sense of safety. My newer wipers from Indiana were causing some safety issues. Red made sure those issues were eliminated. Thanks Red. !!!!!

So its an auto-store..... most of the time, the staff knows their stuff, which I find more then…read morehelpful, other times, the computer spits out information that I would have know idea about the vehicle and sometimes they don't either. Fair prices, but they are my go to store when I need the parts or info.... they also have free battery charge/test, vehicle diagnostics, alternator check..... better then paying a full service car dealership.

Mark and TJ are always there to help at Grismer Troy. I can't thank them enough for the honesty and…read moreintegrity.

good work, get you in and out, great tire prices too. best place for an oil change done right !!read more

Came here for a 2nd opinion and it is refreshing when you are told by professionals what adamantly…read moreneeds to be done. Went from a $2300 estimate to less than $300. I assumed the other items need to be done at a later date, but nope those other items are working fine. When you go to a small town business that does things right, they are going to be busy. I have no qualms about going for an appointment and if circumstances have changed (staff is out, jobs are backed up, suppliers not on time) then asking if it's a good day or does it need rescheduling is fine by me. Communication is key.

They're honest, reasonably priced, and they do good work. You usually have to schedule your…read moreservice... so if your car's not drivable, you may have to go without a couple days, but well worth the inconvenience.

I've been a customer here for 30 years, Yes, I don't always " Like" what they are telling me about…read moremy bill... but I know they are honest and the work will be done well- sometimes it takes them a while to get your car done, but that is a testament to the care and concern that they put into their work .

Was told to bring car at 8 am for tires. Said be done about 4 hours, called at 2:30 and they only…read morehad 2 tires done. It's 4:30 and still no word. Poor customer service

They give great customer service. Work well with transportation companies. Very friendly and…read moreattentive to your needs.

This company NEVER gave me my money back as they claim. They scammed me. He had my car for 5…read moremonths. I paid him for a rebuilt motor he never gave me

I have to give a huge shoutout to Robert for his glass work because the quality is seriously next…read morelevel. From the moment he started the project, it was obvious he takes real pride in what he does. The craftsmanship is incredible. Every edge is clean, everything fits perfectly, and the final result looks better than I even imagined. You can tell he doesn't rush jobs and actually cares about getting things right. What really stood out to me was his attention to detail and how professional he was throughout the whole process. He explained everything clearly, showed up when he said he would, and left everything clean and finished properly. If you're looking for someone who does honest, high quality glass work and actually cares about the result, Robert is absolutely the person to call. I'd recommend him to anyone without hesitation.

I called about getting a new windshield. I was given a price that included $50 for mobile repair. I…read morewas told my information was saved for when I called back. When I called back, the woman was unfriendly, said she knew nothing about the quote and that they didn't do mobile repairs. I contacted corporate twice. Zero response. The company was apparently purchased recently by vulture hedge fund operators, and that may be the problem. One thing for sure, I'm telling friends and family not to use AutoGlass Now.

Excellent service and installation. Even found me a way of saving $700. The savings was incredibleread more

My father just lost his wife and his muffler went bad. Just went today for service and the worker…read morewas extremely rude with him and so was the woman who collected money. My dad is very hard of hearing and a Baptist preacher who just lost his wife of 50 years and to go through such disrespect is unacceptable. Do not go here!!

had diesel engine repair done an the service was exceptional, repairs were exceeded and even though…read morethe engine was irreparably damaged, they fixed it good enough that I could still use it again! prices are about average, very professional service and staff!! those guys were so friendly and willing to go the extra mile for me and I would recommend them for any kind of service, especially when it comes to diesel engines. very knowledgeable and reliable folks!

It is what it is. They do a decent job. Just pricey. They do stand behind their work.read more