I am so pleased with McCarthy Tire Service auto repair. Jeff and Randy at the customer counter are…read morecheerful, professional, courteous and thorough. My husband and I have had our cars serviced there since moving to the area 8 years ago. We completely trust the team at McCarthy's and have always known them to be honest. We have never been disappointed in the work they do and the wonderful way they treat their customers. Thank you.

I was driving through the area and needed an oil change and tire rotation. Joe went out of his way…read moreto help me and I appreciate his help with getting me in and out on such short notice.

What more do I need to do to get Advanced Auto Parts to do its job?! The technicians broke the…read moresensor wire on a cable when they replaced my husband's battery in August 2018. The technicians then spliced the wires together, wrapped it in electrical tape and told us to contact the store manager the next day. The store manager blew us off saying he wasn't going to fix it. We then called Advanced Auto Insurance Claims and were given a claim number and told that the district manager would call us. One week later, nothing. We called back. We were then told that there was no note and no reason that Advanced Auto Parts would call us, that we would need to call them. We asked for management. Management was apparently out for the day and the lady left a voicemail saying we would get a call back "soon". One week later, no calls. We called again, management was unavailable again. The next day we called and I waited 30 minutes on hold (although to the woman's credit, she did check back with me periodically so say that she was still trying to get me up to the second floor) to speak with a manager. I finally reached Matt in the corporate office. He claimed that this behavior of no returned phone calls was unacceptable and he didn't know why the district manager hadn't called, etc. He decided that since the store had not done right by us, he was going to bypass them and if I got an estimate for repair sent to him, he would have a check cut to us for the cost. On September 17th I called to report that I had the estimate. Matt was unavailable. I was given an email address to send the estimate to. On September 19th my email (Outlook) sent me an error message stating that my email couldn't be delivered because Advanced Auto Parts server wouldn't accept the email. I called and asked for Matt again. He was unavailable. I spoke with Robert who sits right next to Matt. Robert gave me his email and a fax. I sent the fax and received confirmation it went through. Robert's email was kicked back for the same reason my original email got kicked back. I thought surely, since my fax went through, I would hear from Advanced Auto Parts. Two weeks go by and now it is the end of September, beginning of October, nothing. I call back and get Matt, finally! He says he is really only available by phone on Mondays and Fridays. He doesn't know anything about a fax. I give him the amount of the estimate plus the price for the part and am told that checks are cut Tuesdays and Thursdays and that he is going to overnight a check to us and he guaranteed we would have it by October 4. We still do not have the check. I called today before 8:30am central time and spoke with Robert who said Matt was on a break and he would tell Matt that I had called. He said that he could see where the check had been requested but not where a check had even been printed or a check number even assigned. Robert then had the audacity to tell me that he and I had never spoken before. Four hours later and Matt has not called me. Do I need to get a lawyer?!?! The unprofessional conduct, disrespect, and treatment that we have been shown is reprehensible. Meanwhile nearly 2 months later, we still: 1. Have a car whose battery wires are held together with tape. 2. Have never received a call from Advanced Auto Parts manager, district manager, or management team without having to call them first. 3. Have to call and only once in all the times I have called and had to leave a message have I gotten a call back. 4. Have yet to have any member of Advanced Auto Parts follow through from start to finish.

The guys at this location are awesome! I recently had to get a new battery and a new brake light…read moreand they replaced both of them for me. I have no clue what I'm doing when it comes to anything car maintenance related so it's a huge help that the guys at Advance are willing to lend a helping hand. I would refer anyone to the Brambleton location!!

Top notch service - they not only patched my tire, they inspected all others and did that…read morecompletely for free. When I am in need for a new set, they will be the first place that I will go to.

I scheduled an appointment for a tire rotation and balancing. The expectation was I'd be spending…read moremaybe $60. Nope! I spent $0 for this service which was awesome. They offer military discount and support veterans which is always a plus! I defintely recommend them for the lower end servicing. Alignments might cost something because they utilize high-end tech savy machines for that but I think it's worth going to them.

I've been to both the Cloverdale and Salem locations, they are both fantastic. Staff is helpful…read morewith explaining services and always incredibly polite.

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

Hello my name is Tony, Chrysler 300 2005. Thank you affordable car Care for taking care of my car…read moreand fixing it. I like to thank the general manager Robert and the mechanics also work under him. Keep up the good work.

My gas door latch came off and the gentleman at Affordable Car Care put it back on in no time…read more Fast friendly service as always.

I have been having a hard time with my car starting on and off for over a year. (even though many…read moreestablishments have checked it and found it to be fibe). I brought it to Jake at interstate battery this morning and he did a more thorough diagnostic test on it and found what was wrong. He treated me with care and concern. More than I could ask for, and definitely an answer to my prayer this morning!

Always a great experience. Staff really friendly and knowledgeable. Would highly recommend them for…read moreyou

Another mechanic told me that I needed a new exhaust system. He gave me an estimate of $2,000,…read morewhich is probably greater than the value of the old car that I am currently driving. However, he told me that if I could find a shop that specialized in exhaust work and didn't have to rely on using stock parts, I would probably be able to get my car fixed for less. So I went online, and I found this shop, which seemed to have so many overwhelmingly positive reviews, and now that my car is fixed, I am back to add my positive review to all the other ones. The cost of the repairs was very reasonable (significantly less than $2,000!), and in response to the numerous questions that I asked, I was very patiently given answers (and drawings!) to explain the repair work that needed to be done on the car. The mechanics here are knowledgeable and trustworthy, and I highly recommend them. Thanks to these guys, I don't need to start looking for a new car just yet.

Excellent service! Very pleased with the FlowMastet muffler on my 2002 Isuzu Rodeo LS.read more

The only shop I trust and use. Rob Marra is honest and goes out of his way to help. Service is…read moreexcellent. I brought my daughter's vehicle in about 7-8 years ago for first time and he exceeded my expectations. They also own Mainly Brakes and sell tires at good prices. Tell him Darin sent you. You won't be disappointed.

I took my car in for a "second opinion" post accident and post insurance claim. Although our…read moreinsurance denied our claim, this business was very helpfull to pinpoint our issue and gave a reasonable repair plan. Very professional and steller work ethic.