I called them twice and they never called back. Even if they're backed up they should still have…read morethe courtesy to call and say so.

Rescued yet again by Grant and his team! I'm going on 5…read moreyears of having a very good relationship with this team of saviors! I sleep so much better at night knowing that my house is protected by NexGen!

I only got the initial inspection (which was free) but got insight on the many holes hidden within…read moremy unit that could be the culprit for the roach sightings. Sean seemed like an honest person; I got an upfront estimate on a quarterly maintenance program, but he also said the traps we already laid out could be enough to keep bugs out. He also let me know that there are other things I could do myself before committing to the maintenance program. Within a day or two I got a email with more details on the maintenance program, along with the pictures he took of each hole in my unit. So even though it had only been an initial inspection, I got enough information to be satisfied with Pest Tech Hawai'i.

I had a very disappointing experience…read more In July 2026, this company arrived to tent the house across from mine. Without my permission, the crew drove a heavy vehicle onto my driveway and lawn, leaving noticeable indentations. They also turned the vehicle's tires while on the grass, tearing up and damaging the lawn. I contacted the company by phone, left a message through their AI system (which is just horrible as you don't get to talk to a real person. Guess their way of not having to get back to you.) and followed up with a detailed email requesting that someone contact me to discuss resolving the damage. Despite these efforts, I have received no response. Mistakes can happen, but what is most disappointing is the lack of communication and customer service afterward. I simply wanted to discuss the damage and find a resolution, but my calls and email have gone unanswered.

Kilauea Pest Control periodically services our condo in Honolulu. Kilauea announces a service date…read moreand each apartment owner can schedule an appointment directly with Kilauea. They have been coming for a few years now and service has always been outstanding. The price for spraying our two bedroom apartment was really reasonable. The latest service on June 16 2026 was no exception. A special shout out to technician John, who was very responsive and polite.

They're amazing! Always on time, good communication, super knowledgeable and professional, kind,…read moreand helpful. I don't know how they get every single person so efficient and easy to work with. It's often a different person, but some of the friendliest and most helpful have been James, Dustin, Allen, Neth, and Logan. We unknowingly rented in an area with HORRIBLE cockroaches, mosquitoes, etc., and they are a godsend and will also tell you how to prevent future entry. It's $50/mo for quarterly application with a guarantee of keeping the listed bugs out. They come out for free and apply more if there's any "activity" (aka live giant cockroaches in the house in our case once) between applications too.

Travis is friendly and went through the termite certified inspection for our duplex. I appreciate…read morehow he was very respectful using cover for his shoes before entering my home. He understands about our situation and knowing how it is important for us to submit the termite free certified inspection. We asked about having the house to be tented and love the hospitality service they provide and letting us know which area to trim our plants to avoid damage and to make sure our solar panels are gonna be protected too. My husband and I would love to continue to subscribe for services with Able Pest Management. This company makes me feel like family. Thank you for understanding our situation.

Zuriel was professional and knowledgeable. He took time to help me outline a plan to achieve the…read morebest results for our situation.

We hired their team for quarterly termite spot treatment of our kitchen cabinets. They were…read moreinitially very responsive and helpful. They provided service for maybe about a year and half, so 5-6 treatments. We stopped treatments late last year. After a few weeks, our cabinets were loaded with droppings. Based on results, it doesn't seem like their treatments were successful. Albeit, I understand that they were doing treatments with belongings in cabinets. It was then I just decided to go with another team. However it is not for that reason I am giving them a 1*. The reason I am giving them a 1* is because of their lack of communication and administrative responsibilities. It seemed that once we were on the quarterly program, they would just charge for the service. However no one ever reached out or attempted to schedule the quarterly service. We always had to chase them down to get it scheduled. Then after we cancelled late last year, we have continued to be charged for the next three services. In which it took forever for them to respond and issue refunds. We were incorrectly charged on 11/03/23 and 1/04/24, in which it took until 1/18/24 to get both refunds. Currently we were charged on 3/07/24 for the third incorrect charge, in which it's been a week and they still haven't responded or issued a refund. If someone with management reads this, please have your team remove my financial information from your system, so I am no longer charged incorrectly going forward.

We hired this company in July of 2021. We hired them because they assured us that they could get…read morethe cockroaches and centipedes under control. Our home is a large -6000 + sq ft living area on a 16,000 sq ft lot. The service man said they would come as often as needed. It is now Feb 2022, 8 months into there service , and I've discontinued there service. We still see roaches AND centipedes in the house. Five star company did not provide 5 star service. The customer service isn't there.

Technicians are great which is why I won't give 1 star, as will go into attics and follow up…read more However, they're hampered by what seems like an archaic "scheduler". I had an urgent need for service but was told "scheduler" isn't here today and would have to wait three days until they return just to schedule an urgent issue! In today's world of technology with numerous scheduling software solutions available, getting an answer that a person has decided to take a 4 day holiday weekend and therefore urgent scheduling can't take place until they return is unacceptable. What if the person isn't there again? Invest in very affordable scheduling software and address urgent issues as they arise. UPDATE: Received message from management who committed to sending technician before the 4 days originally quoted for scheduling and my issue was addressed during the holiday weekend which I'm grateful for. Thank you.

The service for feral chicken trapping was a complete waste of money. It cost $497.38 for one week…read morewith two traps in a small, privately owned dog park. Invoice #1298339. There are three roosters who are in the area, two hens, and six half-grown chicks. Over the course of one week, one hen and a little chick that I had never seen before were caught. One rooster, the smallest of the three, was caught but got back out. The half-grown chicks could go in and out of the trap, eating the food and then leaving at will. The trap has bars on the end that are difficult for the chickens to get into but apparently not impossible to get out of. There were chickens all around the traps constantly, pecking the feed through the sides, but they were not caught. This trap was "contracted" with the City and County of Honolulu. I think that the City and County should look at a different service using a different type of trap. I am not sure how much the City and County kicked in for the cost, but the balance to the customer of nearly $500 seemed like a lot. It would have been worth it if the traps had been at all effective. I ordered a cage from Amazon for about $150. We'll see how that goes to try to do it on my own.

Fred at Golden Termite was amazing! He answered my call on a weekend and promptly helped my son in…read moreHonolulu take care of an acute bug issue. I highly recommend using Golden Termite for any pest issues you might have - real old school Hawai'i friendliness and service.

Best termite service on Oahu fast. Reliable came to my house and kill bugs and termites are…read moredefinitely recommend them. Thank you, Fred for quick fast service, friendly, and reliable.

This is the third project Absolute has completed for us over the past couple of years--each on a…read moredifferent structure. After a few weather-related delays, the fumigation of our home was finally completed, and the team handled everything professionally. Anyone who's been through a tenting knows how stressful the process can be, but Justin (the owner) made it easier with a thorough and informative pre-tenting walkthrough. Brittany (Co-owner) was also nice to work with--courteous, responsive, and accommodating during our interactions (mainly on text). It is apparent how much this company prioritizes both client and employee safety. If you're considering fumigation and want more details about our experience, please reach out.

This review is based on my overall very bad experience with the company…read more I hired them for pest control in my apartment and was quoted a prize for the job. The company charged me more than what was quoted in the initial invoice. The job they did was very unprofessional. They did not do my kitchen where the infestation was maximum and the tech was out of my apartment in just 10-12 minutes.( I was not orally told that they do not do the Kitchen, It might be in fine prints in the contract but I was not aware of it ) . I did not get any information about how to prepare my apartment for the tech visit. When I did put a very bad Yelp and Google review I was asked to take down the review in exchange of lower prize the next time I get the service . ( I did take down the review as I did not want to go any further with the arguments with them) . But after waiting for a month I saw no reduction in the cockroach infestation. On 7/20/2026 the tech suddenly showed up at the apartment complex for the next quarterly service before scheduling with me before hand . When I said I do not want to go forward with the service and want to end the contract I was charged $250 for canceling it . So, In total I lost about $420 ( $160 for the first treatment and $ 261 for cancelling the service) for nothing . This was my first time with a pest control an did not know such contract exist . I would not have canceled their services if they would have done the job inspite of charging me higher than what was quoted in the invoice. But I DID NOT SEE ANY REDUCTION IN THE COCKROACH INFESTATIONN AFTER THEY COMPLETED THE TREATMENT. SO, BEWARE AND NEVER HIRE THEM FOR YOUR PEST CONTROL NEEDS. THERE ARE BETTER SERVICES OUT IN THE MARKET