This place had great customer service and quick turnaround (less than24 hours for wash and fold)read more

We decided to stay longer in San Antonio for our little Christmas getaway, but we didn't have any…read moreclothes left. I called them in the early afternoon, brought my clothes in and they had it for me that evening delivered to my hotel! They were amazing. They did a great job. My clothes was clean and folded neatly. They were so sweet when I went in there and totally understood the bind I was in and helped me out. I would 100% use them if I was local every time!

Fast, great communication, convenient. I love how everything is folded and sorted, it makes things…read moreso easy.

I was scheduled to stay one week in San Antonio (I'm from Los Angeles, Ca.) and my stay had to be…read moreextend an additional week... Flaming Wash N Fold went above and beyond to make it work for me. Great customer service and price! If I'm ever back in town, I definitely know who to call! Thank you

Aug 2025 Had to use…read morethe facility because our dryer died. Be sure and bring a pocketful of quarters. I used one of the larger dryers and fed it $2.50. I wanted to make sure the clothes really dried. They did. My first impression is that it is a very clean and airy laundromat. A couple of women were busy taking care of some customer's laundry. In addition to doing it yourself, you can pay to have the attendants take care of washing, drying and folding your laundry for your pickup. There are plenty of washing machines and dryers for small and large loads. Ample seating while you wait. Also many rolling carts with overhead hanging bar are available to pile your dried clothes into and roll over to a table to fold. It's a great place to have available as an option. Go there.

It's a good place but issues I've seen is the location also does wash and fold services for…read morecustomers so they use the same machines one is trying to use and at times no machines available. They are closed Mondays the majority of in house washing should be Monday then since closed to general public. Another issue I've seen is they allow people to take over tables and not in use people leave their belongings to secure a table when others need to use and no place to fold dried clothes. Tell staff they can't do nothing due to they don't see the owners of the property to tell them to move their belongings. Frustrating it is. Just think that staff should enforce table and cart usage readable for all to use.

This place is clean, comfortable and the workers are amazing! They are very nice and helpful!read more

We needed a quick turn around for laundry as we were due to head home tomorrow. They washed, dried…read moreand folded our laundry 11:30 and had it back by 3:10! Folded and cleaned! Would highly recommended this laundry service. All for 13 for one load!

I take all my cashmere sweaters here and they always come back beautifully done. Come Jan and Feb I…read morelive in them since I really do not like the cold weather and since cashmere is so expensive I really appreciate their careful handling of my items.

I've been taking dry cleaning here for four years and have never been disappointed or run into any…read moreissues. The normal turn around time is three days, but they can get it done faster if you need it. I have quick and friendly conversations with whoever's working that day, and my drop-offs and pick-ups usually take no longer than 5 minutes. There's never a wait or even a line. You might expect parking to be a pain since the North Main strip can be tight, but it's a cinch here. They have spots reserved for their customers right in front. Easy in and out! The other plus, you can grab lunch next door at Beat Street, a cupcake on the other side at Kate's Frosting, or get your dog cleaned, your hair done, or pick out new cabinetry if you're feeling frisky! All within one cute little walkable block!

Great service, helpful and friendly! I was impressed with the quick turnaround- clothes look great!read more

No complaints - dropped my stuff off and got it back exactly how I requested (no creases, little…read morestarch) within a few days. If you live downtown, it's convenient and fast with great service.

Wow! What a little gem! I moved to the area to get closer to my work. Found this place by…read moreaccident! Stopped at the local DQ and it's across the parking lot. Gave them a shot, great service and my shirts looked great! Support your local businesses! You won't be disappointed!

Would not recommend ruined 3 of my Tommy Hilfiger dress shirts in a single Bach they got burn marks…read moreand stain the collar. I have been going here a little over 4 months the quality has gone down with every visit. Cheap Pricing but you get what you pay for. Took them 3 business days to get them back cherry on top.

Do not take your clothes here. It is simply not worth the risk…read more I've had nothing but great experiences with Jack Brown Cleaners in Austin, which is why I didn't think twice about using this San Antonio location. I should have. They destroyed a $160 pair of pants--ripped beyond repair--and instead of telling me, they folded them up, put them in the bag with the rest of my clothes, charged me, and sent me on my way. I didn't discover the damage until I got home, at which point I immediately drove back. That level of dishonesty is honestly worse than the mistake itself. Accidents happen. Trying to hide them is inexcusable. From that point on, the customer service somehow got even worse. The woman who is consistently working the front counter is one of the rudest customer service employees I've ever dealt with. Every interaction felt like I was inconveniencing her because they destroyed my clothing. Her manager, Joyce, wasn't any better. There was no apology, no ownership, and no effort to make things right. Instead, I was bounced from person to person, told to call people who had no idea what was going on, and given whatever answer would get me out the door. It ultimately took four or five separate trips to the store to resolve something that should have taken one. At one point, they neglected to mention that I needed to bring a printed purchase receipt for reimbursement, so I drove there for nothing, had to drive home, print it, and drive back again. Somehow, every step of this process was made harder by employees who either didn't know their own procedures or couldn't be bothered to explain them. The only reason I was eventually reimbursed was because I happened to have bought the pants online and could produce the receipt. If I hadn't, I likely would have been out $160 because of their mistake. Ironically, the corporate office was excellent. They eventually sent me a reimbursement check along with a genuine apology. Corporate clearly understands what customer service looks like. This location does not. Destroying a garment is one thing. Hiding it, charging the customer anyway, refusing to take responsibility, and then making them jump through hoops for a month to fix your mistake is another. This was, without question, one of the worst customer service experiences I've ever had. I will never trust this location with another item of clothing, and I strongly recommend you don't either.

Although warned a leather coat would take a month for cleaning, (and I thought that incredibly…read morelong), I let Jack Brown take the coat December 28, 2025. No one at the store could describe what would be done to the coat that would require such a lengthy cleaning process. I had to wait 6 weeks for the coat to be returned. After stopping at the store to inquire about the coat, I was told it might take longer, February 1. Yesterday, February 11, I called to ask for the coat to be returned. They would investigate. They never called back. I called today February 12, and was told the coat was ready. A tag in the lining of the coat indicated it had been cleaned on January 12 for $46. The cleaning tag indicated that it had been returned somewhere on February 3. That tag indicated the price at $78.91 (quite a mark-up).

I had a hard time finding a cleaners that would launder our feather duvet after our cat upchucked…read moreon it. Powell's took it within hesitation. I had to wait a little over a week, but I wasn't in a hurry. Price was about $50, but I was willing to pay it, and the duvet came back stain-free.

Love this place. Great cleaners with quality work and amazing front desk lady. She sees me pull up…read moreand immediately gets my stuff pulled. Not sure how she remembers everyone's name...lol

My kid needed a sports jersey altered for a next day media day at school. I had a hard time finding…read morean alterations place that would offer a quick turnaround, even those that say they offer same day service were saying they were booked weeks out. I came across Alterations To Go here on Yelp and stopped by for consultation. The gentleman that was there said he could definitely get it done in time. We picked up the jersey the next day as scheduled, and the jersey looked amazing!! Reasonable price too!. I definitely recommend this business.

They knew how to take in my dress, delivered it on time, and the work was done well. It took a week…read moreand cost $50.