They knew how to take in my dress, delivered it on time, and the work was done well. It took a week and cost $50.

Very friendly people, but improper tailoring practices (per my new tailor). When taking in slacks and skirts, they did not measure to make it even, which can be seen from the distance between back pockets and center seam. I took them to a different seamstress and she measured them to be off by a third an inch, and explained to me that it appeared the fabric was taken in from one side versus both sides. This causes the back of the slacks to look pinched at the center seam, like the fitness influencer butt scrunch shorts. They also forgot to add the back belt loops back on. My new tailor is trying to fix them, but she told me that ATG did not leave any fabric to let them back out and is recommending I throw out these pants altogether. I think these women are very nice and were friendly, and that's why I am giving 2-stars. But I paid around $800 to get several skirts, slacks, and jackets taken in. For the price, I wish they had been more detail oriented with measuring out exact lengths, and I wish they'd left some fabric for future alterations (which I have been told is typical practice). read more

Great work especially with a quick turnaround. I was able to drop my suit off at 9 am and got it back same day at 5 pm!

Absolutely horrible experience. I dropped this dress off on Monday and just needed the straps taken in a little and the length a tiny bit shorter. When I tried the dress on, the man spent maybe 5 seconds pinning the dress and didn't even let me describe what I wanted done to it. I was in a rush, so I just figured he knew what he was doing and let it go. I told him I needed it for an event Saturday and was willing to pay the rush fee to be able to pick it up Saturday morning, and he told me he would have it ready by Friday and to come then (seems great!). I get there on Friday and the same man is working. I hand him my ticket and he looks through the racks maybe 5 times and "can't find my dress". Even asks what color it is and when I dropped it off. Finally after 10 minutes, he finds it sitting on the floor... exactly where he sat it down on Monday when I handed it to him... with the 2 pins still in it. At this point I'm really upset, but he feels bad and says he will have it done before they close (in an hour), but I feel bad and don't want him to rush and do a bad job, so I just say I'll come Saturday morning when they open to pick it up. About 40 minutes later, I get a text saying my dress is done and ready for pickup. I had plans and wasn't able to get it that night, so I go Saturday morning to get it. And guess what... it looks absolutely horrible. Who hems the length of a dress but doesn't even check the inner liner to make sure it's not showing?? And now the dress flares out on the sides?? And it is way too short since you didn't even take the time to pin it and check it?? And this cost me $80?!? Insane. I tried to explain the situation to the lady working on Saturday, but she did not care at all. This place is very overpriced and genuinely just not good. Not coming back. I attached a photo of the dress before for reference on how long it was and how the liner is clearly not showing. read more

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I had a great experience! They were friendly, professional and quick! One day service to have a pair of pants hemmed. They did a great job!!

Owner and her family are nice. However, my most recent experience was disappointing. Initially I took 3 knit jackets to have sleeves shortened. The first jacket was done to see how it turned out before releasing work on the other 2. Upon trying on the first jacket it was obvious the sleeves had been turned inside out and stretched to perform the work. The sleeves were like bell-bottoms at the end. I took it home to wash and see if it would go back to its original shape. It did not. The other 2 jackets were done with more care and turned out fine. I returned with 2 new sport coats for similar adjustment and returned the jacket with the stretched out sleeves to be corrected as well. I was surprised when picking up the 2 sport coats and the original jacket to be charged for the taking in of the sleeves which had been stretched during the initial alteration. I paid the total bill to avoid conflict and expressed disappointment all considering. I debated doing a review as it is not a common practice, but after reading some other's reviews for this business I decided it best to share my experience. Ultimately the work was done correctly and I am pleased with the results. Unfortunately time to complete, high pricing, and now paying to correct their mistakes, too, make this provider an unlikely option going forward. read more

They hit it on the nose with getting my suit coat ready. Short notice and was done as promised. Price was right and Santiago was very helpful. read more

First off: this place does not accept credit cards just Venmo , checks, and cash which is very inconvenient given we are living in 2024. We can't even pay with a debit/credit card. Second: I went in requesting to adjust the straps to bring them in as they were too long and was charging $32 which was more than the shirt itself the pricing is expensive here I will no longer be using them. Also, no one speaks English here so it's hard to communicate. The quality is great but the overall issues is not worth it for me anymore. This is the Olmos location btw read more

I needed a 24hr turnaround alternation for a suit for a wedding. I called three other places and two laughed at me, one said absolutely not. Santiago answered and said "yes - just bring it to me now". Santiago absolutely delivered and was more than reasonable considering my tight deadline. Suit looks and feels great! read more

I have to say they did a good job on 3 of the articles brought to them . The stitching was perfectly done, However on one of those , the jumpsuit was not shortened enough. I will be using Alerations To Go again read more

Results are fast and reliable. I'm always pleased with the results. Great quality. Very dependable. I Kimss is a running competitor but this place is awesome, family and operational read more

When other places were closed, or unavailable. Some estimates were two weeks. A2go had us in and out. Santiago was awesome. We were able to get a proposal, time commitment, and delivery of our request on time. read more

Perfect work by Santiago! Great location in HEB Lincoln Heights San Antonio shopping center! Thank you for your excellent attention to detail on the fine wool crepe fabric and for being cordial to me! I will tell everyone to go to you! read more

This is an update to my last review. Upon learning of the difficulties with my previous service, Carmen (the business owner working out of the Olmos location) promptly got in touch with me. She expressed her apologies for what had happened and shared the ways in which she had taken steps to prevent similar situations in the future. We spoke on the phone, and she offered to pick up the items still in need of repair from my original ticket. Not only did she complete them beautifully, but she used creativity and long-term planning to ensure that the repairs would resist future wear and tear. She is highly organized, prompt, a good listener, and dedicated to customer satisfaction. I was really delighted with the work. On top of that, she completed a free alteration for me to make up for my troubles. I feel confident about bringing future items to Carmen and recommending her shop to others. read more

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First, this is my first time to leave a review for any business. I used to love this place. But I took some nice pants there in December, and yes, it took me three months to go pick them up. I only had one text message, never a phone call, reminding me to pick up. I went to pick up and also took three dresses to be altered. After trying on all dresses, he told me the owner gave away my pants! What??? Three months. And she just gave them away? I'm so upset. That is not okay and they were expensive pants. And ZERO warning they would just throw your clothes out if you don't come promptly to pick them up. Unbelievable. That is stealing. I have warned many who say they won't go back, including my family. Incredibly frustrating and shocking. This place has most delfintely changed. So sad. Update: The owner has STILL not contacted me. After multiple attempts, messages and going by there today read more

This place is awesome!! I purchased these shoes size 5 wide fit, and was so devastated because they did not fit. I couldn't figure out how to make them work for me and considered returning them, but then I came across this business. Their response time is so prompt, and I was able to take my shoes to them the same day I messaged them! All of the associates are so kind and welcoming, and they worked with me to ensure my shoes were the perfect fit for me! I recommend this place to anyone looking to make that certain piece just a little bit better for you! While here I also noticed they were selling masks (I think) and I'm sure those are just as great. I really appreciated their professionalism, promptness, kindness, and the safety precautions (all associates wore a mask). Thank you so much!! read more

Alterations To Go - Sewing & Alterations Near Me - San Antonio, Texas

Charged me more than the dress itself Ridiculous prices. Nothing is less than $40. Even the little fixes that anywhere else cost you $15. Do not recommend at all read more

Carmen responded promptly and courteously. Unfortunately, with all things considered, the project was not worth the very effort.

I needed to have a new suit tailored for a funeral. Mr. Martinez was so kind and helpful. These folks are great!

Took a dress in that accidentally was put in the dryer and shrunk substantially. I found some fabric that was close to the design and took it in to Santiago ,who is the tailor at this location, to have him add fabric to the bottom and also to the straps at the shoulders. He did a beautiful job! Can't even tell that the fabric is different from the dress. I would recommend you give him a try for your special sewing needs. read more

100% Rip off! I brought my own material an the work was 75% complete and he wanted to charge me full price. Don't recommend. Horrible customer service read more

Brought in a number of shirts for minor alterations and patches. My first trip was simple enough I was quoted for the work and approved it. When I picked up the first batch of shirts, I paid for them and later noticed some work was not done. When asking the gentlemen there about it he seemed to imply that since another garment was a difficult repair that would somehow excuse them from this repair, although it was paid in full. I noticed the "difficult" repair was not done as I asked either. Overall my impression is poor business practices and communication from this store. Better check what they give you back! read more

My last experience was not good at all. Customer service was truly poor and dismissive. Both over the phone and in person ,staff and owner, did not give me the time of day to address my issue. Be aware of extra fees that will be added with no notice or explanation (make sure to do the math to see if it adds up to the price given verbally) . Unfortunately, I will not coming back to this place as they do not care for their customers. read more

Needed some uniform pants hemmed same day. They were able to do that perfectly and within a couple hours of dropping them off. Great service

Knowledgeable, friendly, suits turned out well. I will definitely go here again. Just one note, they do not accept credit cards, just cash, check, or Venmo. read more

God bless you for all that you are doing Carmen with making mask for our health workers during this darn virus. Just saw your interview on Fox News. You're an angel! $4.50 to make a mask, and you're selling at $3. I hope everyone reads this and donates to your cause. read more

UPDATE: Immediately after I posted my review, Carmen (the owner)reached out to help remedy the situation immediately and provide the full refund. Though I wasn't able to go to the other location due to time (I can see and will end up fixing it myself). I appreciated the prompt customer service from Carmen. Though I would not recommend the tailor, I would consider giving Carmen another shot. read more

Took my husbands grandfathers jacket in to get the lining completely replaced since it was in shreds. It means the world to him and I was super nervous handing it off to someone else. My nerves were put to rest, because it's absolutely stunning, looks brand new! Will definitely use them again! read more

I needed a rush repair, Santiago asked if I had time to wait. The repair was fast, and very convenient. I am very satisfied with the customer service! read more

Overpriced and horrible service. Promised 2 blazers to be finished by a certain date. Went to pick them up to wear one to a interview and neither had been touched and it was 4 days after when they were promised. Was also charged $86 for sleeve shortening. Very disappointing. read more

If you are looking for quick, quality work with a reasonable price, THIS is the place to come to! I ran in on my lunch break to get some pants measured for a wedding and got seen immediately and walked out with time to spare. Upon picking up my suit pants, I was very satisfied with their work. I will be going back and recommend you to do the same. 5 stars on quality of work, 5 stars on turn around time, and 5 stars on customer service. Carmen, thank you for everything! read more

I was very happy with my pant and sweater alterations. We needed the items ready the next day and they were able to accommodate. I would recommend this location to friends and family. read more

I was putting off getting a dress altered that I couldn't wear. I finally took it into Alterations To Go and the whole process was so much simpler than I anticipated! Absolutely amazing service and my dress now fits perfectly! read more

Excellent work but I was charged 250 for minor alterations on 2 tops and two bottoms Typically I'd expect to pay around 100 dollars or less for similar alternations. I was given no notice Of the price of my alteration prior upon drop of the week and a half before, and no receipt. I do not recommend simply due to the fact of being over charged and my uniforms weren't even ready on time. read more

I highly recommend alterations to go for your tactical uniform alterations and repairs. The folks at the w Olmos location are always friendly and helpful. The work to my uniform items is always top notch, and fast. Pricing is reasonable and the quality of there work is impeccable. read more

I brought two quality fitted bedsheets in to have several small tears patched. A woman I presume to be the owner/manager marked some of them together with me and quoted the price. When picking the sheets up, some of the tears were iron patched but not all of them were sewn, which they promptly re-did while I waited. But there were still tears in the sheet even after that. I said I would come back later, as I had toddlers to feed, asking this be attended to. When returning, at least one obvious tear remained and I was told that due to COVID, the business was only sewing face masks and that no alterations could be done for anyone. I paid $38.00 for two quality sheets to receive minor repairs, and still, only have one that I can use. I think this company misunderstands that I paid to have sheets again useful to me, not just to have x number of holes repaired. Charge me more, this is fine. I had these in before COVID and they've had plenty of time to do the work. She's open enough to receive my payment & to hand me back my sheets. Her tailors are all in the work-space. I believe I will go elsewhere in the future. read more

I do NOT recommend this business (ALAMO HEIGHTS location). It took 3 weeks and a lot of "excuses" to finally get some curtains made. The company that I work for had a client that needed 7 curtains made. I was told that they could make them. There was a setback because we had to get additional material (that was NOT the fault of this business). On October 29, I delivered the remaining material so the curtains could be made. One week later, he still had not started on the curtains. I appreciate that he offered to show me a sample before completing the remaining 6 curtains. However I told him that I did NOT need to see a sample, for him to go ahead and make the curtains. On November 5th, I was told that the curtains would be ready on November 12. I received a text on November 12th stating they would be ready the NEXT day. Then on November 20th, I finally was able to get there to pick up the curtains and he had only had ONE made! He promised that they would be finished today (11/21) because I told him that I would be back when they opened. I kept my word and they STILL were NOT done when I arrived at 9:15am. I was told "2 more to do". So once again, I told him that I would be back after a meeting that I had to go to & would be back before noon. He gave me his word that they would be completed. Almost 3 hours later, I returned & this time he STILL had 2 more to finish. What was he doing all that time?! He tried to tell me that they would be ready this afternoon. I was told that lie several times, so I decided to sit there until they were complete. This kind of service is unacceptable!! read more