I visited this store as I was looking for a specific Kitchenaide fridge. I had gone to other…read morestores looking and no one had it available...one store even had a waiting list. Anyway,Electronic Express in Oak Ridge TN had the fridge in stock and I was able to order and get it delivered within two weeks. The delivery was great although there was a piece of trim missing they were able to get it to me within a week. So overall very happy and pleasantly surprised at the inventory and delivery.

This place is ridiculous. I ordered a Traeger Flatrock grill from them. Got it for $760 before…read moretaxes. All good. Next day I get a message saying they canceled it due to my credit card declining the charge. It's a $25k credit card with no balance. After an hour and talking to 6 people I get told "your card will not longer work at Electronic Express as it's been blacklisted" After 1 attempt? TF? So I try a new card and guess what...same thing. Both AMEX and Capitol One cards are now deemed as "unsafe" by their merchant. Their customer service department as a business is awful. It's like they're trained to be pissy and hate their jobs. Oh and except buying online there is no way to get the original $760 purchase price. I was told by Mr. Sassy Tude at the Oak Ridge store that it was "not possible for him to give the online price". Went to Home Depot. Used the same card. They price matched.

KUDOS to James for providing supreme quality customer service! The selection and value for the…read moreChristmas tree for $24.96 was awesome. There is also military discount applied as well as Veteran's parking. The tree was a great value. For the price. I highly recommend all to come and visit to support this local business!

The helpful, knowledgeable and friendly staff is why I am an Oak Ridge HD customer for life…read more They answer questions, and make intelligent recommendations, AND always do what they promise. I drive 57 miles one way, to be their customer.

If you want to see the latest in great appliances, "Made in America" come here first…read more Also, All the premium Cooking products are made right down the road in Cleveland, Tennessee.

Very friendly and helpful. Just bought a washer. Much better customer service than those big box…read morestores. Even got same day delivery. Excellent customer service.

Good store, great staff. Everyone is always friendly and helpful. The store is generally tidy as…read morewell. I wish for their hardworking staff's sake that the company would let employees enjoy the 4th of July with friends and family instead of forcing them to work by staying open. Others might be vastly different but I know I don't consider the 4th as optimum craft shopping time.

The manager isn't great. I needed to return a balloon pump I bought here that was $40. The pump was…read moresupposed to blow up 24 standard balloons and only blew up 11. Her only answer was that they can't accept the return once it's been used. How was I supposed to know that it didn't contain as much helium as it was supposed to? It's a faulty product, and I think that she just didn't believe me. I won't be back.

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.

Donetta has the Best customer service around. They helped me with my Lazy Boy sofa selection!…read more You will not be disappointed.

I purchased a washer and dryer from Harvey's in October. My washer is no longer working. I have…read morecontacted them twice and was told that they were contacting the speed queen repair man. It's been over a week and I've not been contacted by anyone. What a disappointment. As much as I like to support small business I should have just headed down to Home Depot or Lowe's.

Needs negative stars! My phone account was hacked and my pin and secret question changed. Service…read morewas cancelled and my sons line shut off and ported to get a free phone at at&t who coincidentally owns cricket. The remaining two lines have zero service but are still active. Chat told me to go to the store with my id. Both my husband and I went. Rep realized it was sim swap porting scam. Rep went in circles for 3-4 hrs with ppl in a diff country which is compromising enough seeing as we are dealing with sensitive information. Cricket refused to close my acc or help in anyway. My bank even called them. Everything leads back to needing a pin that was stolen. We had also just paid 118 for the month no refund. Was told they prob just wanted a new phone. Soon my credit was showing hard inquiries. Froze credit, filed police report, filed with ftc, notified bank. Soon found that synchrony paypal issued said person a master card, pay /later and all the other crap they offer. Had to call them twice both times totaling over an hour. Again foreign support handling sensitive data. Do not deal with cricket. And i suggest not using wallets or autopays or two steps. These companies cannot protect you.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Oak Ridge store today.