I wish I could rate this bank a zero for what they did to my Mother and I. My mom and I went into…read morethe bank after I asked the CSR Teresa C. Goularte over the phone if my mom had an account with the bank and she said no. When we went into the bank my mom requested that me, her only son be added to the account she did actually have. She said the systems were down and I have to fill out the information including my security questions and answers on a paper form. I asked why would they do that, she got flustered about it. She said the systems were down and they would have to add the information later and call us back to sign. Meanwhile they were calling the police to report me as as a person trying to take advantage of my own mother. I am currently on two of her other account with other banks in case of emergencies, like she becomes incapacitated. They then took my mom in a room questioned her and still allowed the cops to detain and harass me and my 77 year old mom after she said she wanted to add me. The cops harassed me some more and made us feel terrible if we were criminals. The cops also said they were going to open an investigation with adult protective services all because of what these bank employees lied about. I said lets get the camera footage out, but they refused. I called Julie the executive VP and she apologized for the false claim, but the employees were following policy. Well, I guess their policy is to have people write security questions in plain text on a piece of paper and call the cops immediately if their super wizard bank employees "Feel" something is wrong. I suggest you stay away from this bank. I am in cybersecurity and this is all wrong on so many levels. Just as an update 2-18-2026: My Mother closed her account today. She spoke to Marissa at the bank over the phone and said are you going to harass and call the police again if we go into the bank to close my account and after being on hold for an extended wait marissa said she was not sure if they would call the police. Eventually, Pinky Somel the customer service manager got on the phone and said I her son was not allowed in the bank. I took my mom to the bank and she closed her account. They never pick up the phone at the branch and they are not busy, however standing around doing nothing is more important. Pinkey and Teresa lied to the police and possibly upper management, because I questioned the security policies.

We just opened an account with this super friendly group of wonderful woman. They are all so nice…read moreand knowledgeable.

Unfortunately I didn't have a great experience, at least not what I was expecting, the…read moreprofessionalism and customer service lacks big time, I won't be coming back to this branch I rather drive out to Modesto to do my banking business.

Great Staff Members! They always make you feel like family…read morewhen you walk through the doors!

Love Tricounties. Friendly helpful service. We had a difficult trust situation and they are so…read morewonderful we decided to open a new account and will also invest in CDs with them. Always patient abd helpful even though our situation was difficult and I had given them I correct information which made it more confusing abd difficult. All was straightened out and on track woth trust and banking accounts. They treat people like family. Previously we were not customers there but we definitely are now. Sandra truly went above and beyond to assist us. Leticia, her manager, was asked to help and then she worked on it with Sandra and would not give up til they had set everything up for us. Thank you!!!!!

My wife's father had his trust account with Tri County bank, and before he passed to simplify…read morethings his daughters were added to the account. Since he passed Tri-county locked the account and is putting them through the ringer. No one lives in Patterson, they incorrectly interpret the trust documents, and generally just make this hard expecting everyone to show up together during the week (no Saturday hours). Can't wait to be done with Tri County.

My favorite branch to go to. For the small town of Newman there are always two to three tellers and…read morerarely a wait. Customer service is awesome too!

I've been to this Bank of America for the longest time. I'm not a customer here but my father is,…read moreand I always tag along with him.. and I always regret it. They have 7 windows available and there is only ever 2-3 windows open. Now... when there is a long line, almost out to the door and people dying for jobs. Why why why is there not more windows being open, which would result in more service and happy customers. Like seriously. Get it together BOA. Been waiting in line for 20 mins and still 10 people ahead of me. 2 starts only because some of the representatives are nice. Especially the Caucasian male with light blue eyes and brown spikey hair

If I could give this place 0 stars I gladly would the workers here do not want to help you there's…read morebeen multiple times I've been left standing in the business line with no one in front of me for long periods of times and I've just about had it im not one to complain but this is unacceptable I'll be switching banks completely to someone who appreciate their customers! I've only ever had this issue in the CERES LOCATION. Modesto has been perfect but I've just about had enough

We stopped by Chase Bank without an appointment because my son needed to open his first college…read morechecking account, and we were pleasantly surprised by how welcoming and accommodating everyone was. Crystal Gutierrez assisted us, and she was absolutely wonderful--friendly, patient, and very knowledgeable. She not only helped my son open his account but also took the time to walk him through the Chase app and explain how to use all the helpful tools. It was such a smooth, positive experience from start to finish, and we truly appreciated the extra care and attention Crystal gave us.

I'm try new account bank but not friendly I'm deaf need appointment but I leave bank that any place…read morechase bank

I was recently inspired to find a new bank, (if you know what I mean.) So I went directly across…read morethe street and found much of the same. With fewer and fewer options within the retail banking market, I realized there are not as many big names there once was. Then it dawned on me, my wife does her banking at Patelco. Personal finance can be broken down in one sentence. "Poor people spend their money and save what's left and Rich people save their money and spend what's left." They Staff at Patelco Understand That It Is My Deposits That Facilitate Their Revenue Stream. The level of professionalism the staff conducted themselves with was as refreshing as the complimentary cup of coffee. My hope is that this message get the attention of some other folks that manage businesses, and that they are encouraged to STEP UP THIER GAME, and not just engage in a competition of less for more when it comes to their competitors. I have a feeling that this will be a long and prosperous relationship. As of now, Patelco in Livermore has my endorsement.

Justin Davies was very welcoming and informative! Its a nice place with great people and great…read moreservice

1. Closes at 4. 2. Employees socialize while there are 10…read moredeep waiting for help. 3. They have attitude with everyone haha. Yikes Makes me want to quit wells.

You know when you hear about people not being able to take out their own money and you think…read more"that's crazy, that never happens." Well here at the Ceres Wells Fargo branch on 4th street, it happens. The incompetence at this branch is cartoonish... And Juan the manager is the star of this animated comedy. Funds available doesn't mean anything at this branch. Ohh and don't look for straight answers here either. Be ready to watch a dysfunctional circus, bunch of clowns bumping in to each other. Also, the only positive review on this page is by an employee of the branch...

We love our small town bank. Tellers are local and very friendly. Hard to find in larger banks…read more Customer service is awesome.

Senior teller was very rude and spoke to me as if I lacked common sense. What happened to customer…read moreservice?