This is the worst rescue. Don't trust her word. This has happened to us 2 times with her! Kept…read moregiving her chances. Our first dog she said he wasn't aggressive then the next week the dog attacked a baby. Second dog was okay because we got him at 6 weeks. Third dog she said he was perfect for being a service dog, good with kid, dogs and cats. He was aggressive with 3 kids from 8 months old to 5 years. Went after cats and attacked a couple dogs, bit a lady on the hand. Aggressive reactions to a lot of things. She had lied a lot to us to get money from us many times also and never once said thank you for the big Loan we gave her. We have lost so much money to her. We are so disappointed.

I haven't known Diana Van Dusen very long, but long enough to realize she is one of the most caring…read moreand trusting persons I have ever met - either with regards to animals or persons. If I ever adopt another dog (or cat), I will deal only with her or with someone she recommends. Her sincerity, openness, and honesty impressed me. There aren't that many men or women with her traits and I feel honored to be her friend.

We got our Sophie from Homeward Pet about six years ago. She has been a delight in our life since…read morethat day in December when we brought her home. I would highly recommend that anyone looking to adopt a pet go to Homeward Pet. The staff is remarkable in the care they offer these animals. A+

This is the best place to adopt a dog. The time the staff spends with you is top notch. The quality…read moreof care for the animals and the new parent adopters are amazing. I've been to several shelters in the past year to adopt and it's been up and down. I went here on a Saturday after work and brought home my fur ever baby girl. I'm a proud happy fur mom . This is the happiest day of my life . I cried so many tears of joy when I was able to adopt my new female dog. I named her Sasha. Previously known as Oldsmobile. Sasha is the absolute sweetest girl ever. Sasha is what my heart needed. As a puppy she is very smart. Introducing to crate has been fairly well. Eating wow this girl can eat, run, do sprints around the house, yard and is super excited. I am too lol. Potty training is going very well in the morning she wakes me up with kisses to say she has to go and stands by door we go out. We have a routine. Totally recommend Homeward Per adoption to everyone. You will never be disappointed. The accept donations from you if your pet has passed away, been surrendered or you just want to donate, food, toys, supplies for dogs and cats. Well, I could continue to give praises all day. Gotta go mommy duty is calling.

I am the happiest owner on the Face of the Earth because of two very special employees at…read moreDreamPuppy...MayCee and Chase! MayCee was the phenomenal business individual who handled everything with the utmost professionalism and knowledge. She made my purchase seamless! Chase...was my first phonecall to the establishment. He spent endless time with me. He has an innate talent to ask the right questions, especially my desires with a dog. We covered size, disposition, everything. I am eternally grateful to Chase for pairing me with the dog of my dreams. I have owned 4 dogs previously. This Puppy is the most perfect fit! Thank you. Thank you. Thank you. Louise

Display of Animals. Very nice and Clean. Safety First for Puppies. Purchase was very Pleased with…read morethorough Care of Important Details for your Puppy. Very pleased.

The staff here really care about animals and clearly do their best to take care of pets,…read morevolunteers, and prospective adopters despite lack of resources. Much love for the folks doing this work for our community!

We took my cat here to get cremated an they weren't getting back to us turns out the literally lost…read morethe ashes an never bothered to call us.

I consider myself a well informed and involved pet owner and expect my vet to be a partner in my…read moredogs' care. Vets vary in quality and their level of knowledge, but Dr. Wright set my mind at ease. She took the time to go over the pros and cons of types of spays and the things she brought up align exactly with the studies I read. She also shared some things I did not know about a skin issue she has. She was patient and understanding with my malinois who can be a real pill at the vet for certain procedures. This office acknowledged the challenges and mentioned that there are things we can do together to help alleviate my dog's anxiety over time including how she is handled by staff which is more important than just jumping to the strongest drugs and ripping through an exam. In the dog world the Pet Doctor is considered one of the best reproductive vets you can see and one of the only to offer an ovary sparing spay so across the board I feel like I am in good hands at this vet for a spay and ongoing care.

If I could give zero stars for my recent experience, I would, but I want to be fair, because this…read morepractice once deserved every star I could give. For nearly nine years, The Pet Dr was the place I trusted completely with my dogs, my family. Dr. Fujie was exceptional: knowledgeable, compassionate, and always took the time to explain what was happening and what our options were. When you have a dog who is more than a pet, he's your companion, your shadow, your best friend, that kind of care means everything. Then things changed. My dog is 13 years young. I brought him in for vaccinations and a wellness checkup, where Dr. Romman heard a heart murmur and recommended an X-ray. The results showed an enlarged heart, later confirmed by a radiologist to include tumors on his heart and thyroid. When those results came back, I called to speak with Dr. Romman -- not only to understand what we were facing, but to ask something as simple as whether it was safe to board him while we traveled. I never got that call back. What I received was a call to schedule an EKG. When we returned from our trip, I called again. And again, the following week. My wife finally did hear from Dr. Romman. When my wife let me know what was shared, I asked if they would do anything because of his age or how much time he has left. I called back to have a conversation and when I did get a call from Dr Romman, she spent more time explaining they had tried to reach me than talking about my dog's care. We were eventually referred to an oncologist at Blue Pearl, where we learned that surgery and chemo were not options at his age. We were told to enjoy the time we had left with him. Today, I called because my boy's stomach had become severely bloated and he was gagging more than before. He had lost weight because he was not eating and by switching to canned food, he got his appetite back. I got an appointment to be seen that afternoon, only to receive a callback minutes later with a staff member relaying that Dr. Romman wanted to know "what I wanted to accomplish from the visit." I stated he has a bloated stomach and what I read online, it could be serious like a twisted stomach and my goal was to hopefully address this health issue. She replied that I needed to see a specialist and they were a general practice clinic and do not have the specialized equipment to treat my dog. The Pet Dr. website says 'Our veterinarians offer a wide variety of medical, surgical and dental services. Our hospital has advanced equipment and technologies, including comprehensive in-house testing for accurate diagnosis, digital x-ray, surgical suite, dental suite and a pharmacy. I asked if he did not have tumors and we just called for a bloated stomach would he be seen or sent to a specialist. She said to a specialist. She told me Dr. Romman would see us if we wanted palliative care. I am trying to keep our best friend comfortable and happy for whatever time he has left and not just put him down. This is a dog who has been a patient here for nearly a decade. He is not a case number, he is family. He deserved better. We deserved better. If you are navigating a serious diagnosis with a senior pet and simply need a compassionate vet in your corner, please consider whether this practice will show up for you when it truly matters. Based on my experience, I'm not confident they will. To Dr. Fujie, wherever you are: thank you for treating our boy like the family member he always has been.

I intend this to be constructive: please fix your system!…read more 1. volunteers: please let the volunteers try to get through the system once so they understand the user experience and understand the waitlist app and how it looks, what the user sees, and how it calls us. everyone should have to do this. today i was treated rudely (like a scam artist or something) by volunteers while i was doing precisely what i was told to do by the waitlist and the front desk. 2. the waitlist app: the waitlist app is absolutely and totally broken. I waited through a list of 8 people and when I got to the top i was randomly dropped to number 5 again. I waited again. the third time i was at the top, I went to the adoption center they said my name was nowhere on the list at all. it went on and on! I was there for 2 hours of this. I know that you are underfunded but really--why is this so bizarrely inept and broken? Just make a PAPER LIST and call us, like a restaurant hostess would do. We didn't adopt, but we will from a good organization. And the place we adopt from will also receive our donation money.

A couple of years ago when I was traveling out of town on business, I got a frantic call from my…read morewife that our dog had gotten out of our yard and was nowhere to be found. I was in a pretty helpless position as I was not due to be home for several days. My son came up with a great idea and checked online to see if our dog had been found and turned in to the RASKC. Sure enough, she was there. My wife went down the next morning, paid the fee and picked her up. She had been well treated, and we are very thankful that they found her and gave her a good safe place until we could come get her. My son said that she was so excited to see him. She cried and whined, and fell asleep in his arms in the car. Thank you very much

This is our "go to" local pet supply store. Came by today because our cat has decided she no…read morelonger likes her cat food! They helped suggest other options to provide better variety and our cat is now happy again! They have a great selection and I love the free samples they often give at check out.

The customer service is second to none! The staff is knowledgeable and super friendly. Wide variety…read moreof quality products.

We have a 15 plus yr old dog and had a very good meeting with Dr Best. We switched after our other…read morevet left and we are so fortunate to have found Dr Best.

Dr. Bernhardt & Jaleesa are wonderful and made this experience such a positive one. My partner and…read moreI brought our cats in for their wellness exams and vaccinations. The process of scheduling, arriving for the appointment, and the appointment itself went so smoothly! Dr. Bernhardt provided detailed nutritional/diet information around helping my chonky cat lose some weight, insight and information on a dental exam for each of my cats & recommendations for preventative flea medication. I forgot to ask about the medication while checking out of our appointment & followed up with an email recently. Alyssa responded so promptly with information and direction on getting the medication for my cats. I'm so happy that we found Fircrest Vet Hospital and am so appreciative of the care from all of the staff!

My dog got sick very quickly and a trip yo our vet was escalated to this hospital. She had been…read morevomiting and not responding to pain med's, her little life was fading. I was not ready to lose her, but the quality of her life was one of intense pain. The vet was very compassionate and was also concerned and felt she had sepsis. The cost was astronomical. Nearly 3k$. I wish there were places that recognized ppl cannot afford that much in this economy. That is the reason for 4 out of 5. We are seniors and this will take us years to pay.

I know that one bad review probably won't hurt this clinic, and honestly, that is not why I am…read morewriting it. I'm writing this because I hope another pet owner reads my experience before trusting this clinic with their animal and takes the time to look carefully at the reviews and make an informed decision. Please don't assume that the negative reviews are simply people being difficult or impossible to please. These are real people, just like me, who love their animals and trusted this clinic to take care of them. I brought my cat in because he was walking oddly and had a fever. After the examination, the doctor told me she couldn't find anything wrong with him and couldn't understand where the fever was coming from. We were sent home with antibiotics for my cat. I was left believing that they had thoroughly examined him and that there was nothing obvious causing his symptoms. The next day, I decided to carefully examine my cat's body myself because I was still very concerned about him. I was shocked to find open wounds and scratches on his head. (Photos attached )These were not hidden or impossible to notice. I was very surprised that after a professional veterinary examination, I was told they could not find anything wrong. I paid for the examination and additional testing because I trusted the clinic to properly evaluate my cat. Unfortunately, I ended up finding the physical injuries myself after being told there was nothing wrong.I went back to the clinic because I wanted someone to take responsibility for what happened and, more importantly, they giving me options for how to properly address the problem with my cat. The money was never the point for me. I wanted accountability and for the clinic to acknowledge that something had been missed. I spoke with the assistant manager, who asked me to give her a couple of days to look into the situation and talk to the Manager and get back to me. She never did. I had to physically return after 12 days to the clinic again because I never received a call or any follow-up. When I finally spoke with the manager, he gave me one explanation that how this could've been missed... After a long conversation he told me that he was not going to give me any refund because doing so would mean admitting that the clinic/vet had made a mistake. That was extremely frustrating and disappointing to hear. As a pet owner, this experience has been incredibly upsetting. I trusted this clinic with my cat's health, and I expected a thorough examination and proper follow-up. Being told that they "didn't find anything wrong," only for me to find open wounds and scratches on my cat the very next day, is something I find extremely difficult to accept.The lack of accountability and communication is what has disappointed me the most. I want to make one thing very clear we were never doing this to get a refund but the least they could've done after failing the physical examination...What we wanted was accountability.There were several reasonable options the clinic could have offered after the situation came to light. For example, they could have offered to perform another thorough physical examination to make sure there were no additional wounds or injuries that had been missed, or they could have offered to clean and properly treat the wound to help prevent it from becoming infected. Even simply taking the time to examine him again and make sure he was okay would have shown us that they genuinely cared about making things right. I truly hope sharing my experience helps another person avoid going through the same frustration, disappointment, and worry that we experienced.Please read the negative reviews. Don't automatically assume these people are lying or exaggerating. Behind those reviews are pet owners who love their animals just as much as we love ours.We trusted this clinic and we felt let down.