PLEASE STAY AWAY. This dealer is very dishonest. I purchase a new car start of the year and they got me on the extended protections. I cancelled them right away. I confirmed with the extended warranty they were cancelled since 3/31/25. The dealer has not refunded the money yet!! They are not even replying to my communications. Will likely take them to court.This has been the most stressful car purchase I have experienced. read more

Oakland Chevrolet - Review - Auto Repair Near Me - Oakland, California

Made an appointment online. Got a confirmation via email. Show up and it is closed. It's the little things, Chevrolet. Get it together. read more

I am furious! The technicians here are not honest. I've had work done on my car several times, with the same codes appearing for months. Its been a back and forth ordeal. I realized that this shop obviously were turning off the codes and sending me on my way as if they had fixed the problem. I did further research only to find out that my vehicle was improperly repaired. I have tried my best to reach someone or anyone at this point, however had not been successful. Oakland Chevrolet disappeared with no forwarding information what so ever. Where's the integrity? read more

At this point my 2025 traverse have been there for one month and no answers!!!!! Chris is a very bad guy who talks young women with no experience on buying a car out their hard earned money. I'm in the middle of a big situation with the loss of 13,000 dollars!!!!! On top of that I been riding in a small car while buying for a 7 seater!!!! He was recorded when him and his co-worker was telling a field about a rebate I should have recieved, it's been almost a year and to top things off I was sold a lemon!!!! Stay away from this place if you are a black women! read more

Oakland Chevrolet - LEMON - Auto Repair Near Me - Oakland, California

I needed a new car and since we got the 2023 SSI Camero there at a great deal and had a good experience I went back and Logan did a great job at selling me exactly what I needed Chris and Julie where amazing in the financing dept. they were professional and helpful. So Thanks again to a great group of people! read more

Oakland Chevrolet - 2025 Chevy Trax - Auto Repair Near Me - Oakland, California

Purchasing a car is always scary and you spend hours at a dealer. But Chris made it happen so quick and easy and worked the bank! Julee was so nice! Helped things get set up for my new truck (app) and just very good customer service. Everyone there really. Juan guided me through the features during the test drive. I didn't feel taken advantage of ( and if i was, they're great at it) lol give them a try i recommend it. read more

Oakland Chevrolet - 2024 Chevy Colorado Z71 - Auto Repair Near Me - Oakland, California

I won't blame you if you don't believe this but the fact is if I'm lying Oakland Chevrolet could sue me. And they won't. Because it true. I dropped my 2023 Chevy Bolt off the have the sunroof fixed. They kept it for 7 hours and didn't even look at it. Nothing unusual there. They said I'd have to leave it for 2 days. I made another appointment and left it. The guy who was supposed to service it (and didn't) took it home with him to Fairfield. The moron didn't realize the Chevy app lets you monitor where the car is. When he brought it back the next morning the front license plate was missing. Apparently he didn't want me to see where he went when I got my Fastrak statement. A county sheriff informed me that this constitutes Grand Theft Auto as they had no permission or excuse for taking the car to Fairfield. Neither Oakland Chevrolet nor corporate Chevrolet didn't so much as apologize. They are literally crooks (felons to be accurate). read more

Lack of communication skills , knowledge of product ! Never return email texts ! Overcharged me !

Julee worked closely with us to get us behind the wheel of a fantastic Equinox EV - a perfect fit! She was tireless, friendly, and considerate every time we met, and has followed through on everything we've asked of her. She actually made this milestone in our lives as pleasant as could be. read more

Actually Iakland Chevrolet gets 0 stars. the messed up my car. Oakland Chevrolet KNEW my car wasn't properly repaire, and Oakland Chevrolet let me leave with an improperly repaired vehicle! So sad. So GRIMM! DON'T take your car there for any service. Oakland Chevrolet is a RIP OFF! read more

Shabana Jalali Did An Amazing Job Helping me fine the Perfect Car, she went over all Details stop by step, I Got Amazing Prices for A New 2024 . read more

Oakland Chevrolet - Auto Repair Near Me - Oakland, California

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10/10 experience with Juan .. have you ever seen a salesman run to get a key and make sure the entire buying process is smooth? He is so full of life and ready to meet all your needs.. we got into the Chevy blazer after comparing a few EV's and Juan's enthusiasm and expertise was the reason I bought the car.. thank you and can't wait to come for my daughters first car! read more

I brought my car here for service on a Monday and was promised the repair would be completed by Wednesday. It wasn't completed until a week later than the promised date -- a week from Tuesday, 8 days after dropping it off. I was never offered an explanation for the delay or even an apology. When I tried to call the dealership to ask for a status update, it was impossible to reach a human; every time, the call was answered by a recording saying that they're busy helping other customers (given how many times I called, this is unlikely) and offering to text me back. The texting system was unresponsive as well. I still have no explanation for why they didn't just tell me to bring the car back in a week when they would be able to perform the repair. On the two occasions when I was able to reach somebody, they told me on Wednesday that the car would be ready on Thursday, and on Saturday that it would be ready on Monday. Lies, in both cases. This is an unprofessional business and if I need service again, I'd rather drive 30 miles to the next dealership than come back. read more

I won't blame you if you don't believe this but the fact is if I'm lying Oakland Chevrolet could sue me. And they won't. Because it true. I dropped my 2023 Chevy Bolt off the have the sunroof fixed. They kept it for 7 hours and didn't even look at it. Nothing unusual there. They said I'd have to leave it for 2 days. I made another appointment and left it. The guy who was supposed to service it (and didn't) took it home with him to Fairfield. The moron didn't realize the Chevy app lets you monitor where the car is. When he brought it back the next morning the front license plate was missing. Apparently he didn't want me to see where he went when I got my Fastrak statement. A county sheriff informed me that this constitutes Grand Theft Auto as they had no permission or excuse for taking the car to Fairfield. Neither Oakland Chevrolet nor corporate Chevrolet didn't so much as apologize. They are literally crooks (felons to be accurate). read more

Logan was awesome. Everything went very well. Chris was quick and efficient with all the paperwork. Low pressure and informative.

Just picked up my new equinox last week and let me tell you .. Chris and Julee was amazing everything was worked out before I got there so I was with my family small kids so they made it super quick and we were on the road with our new Family car . Thank you and we will send all our family and friends .. read more

Worked with Logan and his finance partner Chris and had an amazingly smooth experience! I highly recommend Oakland Chevrolet and this great duo! Thank you so much, very happy with your service and my brand new car. read more

We were given great service with warmth from Amethyst, our salesperson, and James, the sales manager. We went in not fully committed to buying a vehicle but finding out a bit about the available new and used cars and tax credits helped to make the sale. We were treated very well and are happy with our purchase of a 2021 Chevy bolt. read more

Oakland Chevrolet - Happy customers at Oakland Chevrolet. - Auto Repair Near Me - Oakland, California

We had a bad experience at the Oakland Chevrolet! Our day started with a very disappointing, even unsettling, visit to the Oakland Chevrolet dealership. The salespeople there were uninterested in engaging with us or answering our questions. During the test drive, we were simply handed the keys and left alone. Upon our return, we were asked if we were ready to buy immediately, and if not, the salesperson would not discuss pricing. We left feeling disrespected and puzzled; the intent of our visit was to gain a better understanding of the vehicle and pricing options. Seeking a better experience, we drove to Concord Chevrolet that same day. What a contrast! Upon arrival, we were warmly greeted by an enthusiastic salesperson. We expressed our interest in the Bolt 2LT, and he promptly reviewed the available inventory. Within minutes, we were on a test drive with the rep who's in-depth knowledge of the car was impressive; he showcased all the features as we drove and thoroughly answered our questions. The outstanding experience made our decision easy. Though much further from home, we were confident that purchasing from Concord Chevrolet was the right choice. We completed the paperwork and drove home that day in our brand new EV. read more

This horrible dealership left dead rodents and debris in my car. I called them numerous times, texted, asking for the owner to get to me. They never did. No respect and no responsibility is a clear hallmark of how this business conducts itself. Stay far away from this horrible establishment. I will literally never buy a Chevrolet car ever again because of them. read more

I recently bought a 2024 Chevy Tahoe and was very much pleased with the amazing experience overall ! Julie, Chris, and Juan provided top tier service, were extremely helpful, and really appreciated how nice they were. I am very much grateful for everything and I know it's certainly reciprocated! Thank you Team Oakland Chevy ! read more

Horrible service. Charged me $500 to replace A KEY. Unbelievable ripoff. Will never go back.

Had a great experience buying my first electric vehicle here. They had several models available to consider, staff were friendly and helpful without being aggressive. I worked with Shabana - she was very helpful. We had a little back-and-forth in negotiations (not too much!!) with the manager but ultimately I felt like I got the car for a fair price. read more

Oakland Chevrolet - My new Chevy Bolt 2LT - Auto Repair Near Me - Oakland, California

I've had two good experiences having my Bolt serviced here, including a tire replacement a couple of weeks ago. They turned it around on the same day, and the service managers were friendly and helpful. My beef is with follow-up: I get several "we want to make sure you were 100% satisfied" texts.I had been told to contact the service manager with that info, since they will match certain sellers of the exact tire, and that she would pass that along to the folks that handle that; I responded to the follow-up texts from the service manager three times with the info. I heard nothing back. It did feel as if once the transaction was done, my money collected, my satisfaction was no longer relevant -- despite the form texts asserting the opposite. I'll still go to them when I have to go to a dealer, since they're local, but I can't say this experience has built trust and loyalty. read more

Competence- we had a sound coming from back of chevy bolt -- the person saw that the bumper didnt fit quite right so made up absurd assessment that it wasnt the original bumper and we should go back to where we bought it !! On further inspection it was just (obviously ) due to being bumped slightly. Comminication - terrible , never called back within the day to update us even when we called multiple times . Operations - terrible - we brought car in for a few things including needs new windshield wipers . Car was there monday through Friday. Tech agreed it needed new windshield wipers . They forgot to do that ! After we brought car home , they were going to call us when someone else could come in and inspect back seat ( where noise coming from) . So , here it is a month later , and we never got a call ! No worries ,We would never bring car back to them read more

Took my car in for scheduled service and mentioned the check engine light occasionally comes on and sometimes the key will not release from the ignition when I park. They told me (on top of the $700 service which was an oil change with fuel additive) that it would be $295 to to diagnose EACH issue. A whopping $600 to diagnose (not fix) a check engine light and key / shift lock issue. I told them no way, I'm out. Before I left I explained why I was leaving to the general manager and he defended their proposal. Please beware of this service department. read more

Thank you Juan for facilitating the purchase of my Equinox EV! Was in and out in about an hour and a half. I had so many questions since it was my first EV purchase but Juan had all the answer. Definitely recommending my friends and family to Juan Villela at Oakland Chevrolet! read more

Very happy with the used 2023 Chevy Bolt euv that I bought. Shabana was very nice and answered all my questions. Julee made sure I got the paperwork I requested quickly and even tracked down an additional key from the previous owners which I appreciated very much. Both Shabana and Julee were very responsive on text. All in all I had a great experience. read more

Wonderful experience with Oakland Chevy servicing my Bolt EV. I came in to get the battery pack replaced, and it was done sooner than I expected, especially given how busy this service center is. I was able to get a rental car while the battery was being shipped and installed, at no cost to me. When I came in shortly after to have a tire replaced because of a bubble in the sidewall, Chevy efficiently took care of my vehicle again. It is true that it is difficult to call a number to speak with someone for service updates. But the texting service works. Diana is the best service advisor! read more

Great service ! They have such a nice Showroom, and everyone who works there is so nice

This is the worst service center or garage I have ever used in my 50 years of car ownership. I bought my 2023 Chevy Bolt in San Leandro but wanted a service center closer to my Berkeley home so I scheduled my first service (7500 mi) at Oakland Chevy for a 10 a.m. drop-off. Since it would just be running diagnostics and rotating tires, I figured it would take 1/2 hour. After pulling in, I had to hunt down someone to check me in and he was, at best, disinterested in checking me in but grudgingly went about it. He told me the car would be ready in 1.5-2 hrs so I decided to hop BART home. I immediately received a text from the guy with phone# and link to an app to track the progress of the service. By 12 noon, no word and no change in the app. By 3, still on change and I decided to head downtown in case they called me right before they closed. Getting off BART and walking toward the service center, still no change in status so I stopped at Drake's for a beer to call the guy and wait. I immediately got a text back for a person who said they would check my progress and get right back to me. I was at Drake's until about 6 p.m. still unable to get any word from the service center. So I walked there and tracked down the guy who had texted me. He was even more gruff than the morning guy and put out that I was bothering him but he slowly tracked my car and brought it to me. I have no idea when it was really ready but pretty much wasted my entire day thinking it would be ready any minute. The dealership's customer service is anything but and, despite the initial appearance of having a customer-friendly system, they have no system. At 6:30, the place seemed completely disorganized. read more

Just got a Chevy equinox EV. Sickest car ever and I couldn't be more happy with this long over due purchase. Got the best price on an amazing package thanks to Juan. Definitely recommending him to my friends and family read more

Worst dealership in the entire Bay Area. No customer service and generally I'll Ill will to the customer. . Why would it take five hours for cash deal. These people are the worst. The GM attempted to bribe me with some stupid mats. I called General Motors and let them know. Shove your mats were it does not Shine. read more

Had a great experience here as I was introduced to the EV world and I'm super happy with my Chevy Equinox EV! My sales person, or who I should say new "friend for life" Juan Villela, went above and beyond to make sure all of my questions were answered and I got a sweet deal! Was the smoothest transaction I've made in awhile. If you're not working with Juan, then what are you doing? 10 stars if I could!! Thanks Juan and Oakland Chevy team read more

This was the easiest auto purchase experience ever. The team was helpful and knowledgeable-- Logan, the sales guy, was delightful. In and out within 1.5 hours. Highly recommend! read more

Worked with Zhora at Oakland Chevy and she was absolutely amazing. We actually ended up signing a contract for a Chevy bolt EUV but while the car was in process of some recalls, we actually decided to back out because our dream car, the Volkswagen ID4, became available sooner then we were expected. When I called Zhora to let her know the news that we wanted to back out, she was so supportive and didn't try to change my wife and my decision. She understood that the ID4 was our dream car and said we should follow our gut and go with the Id4, even though she would probably lose out on some commission. Overall, it was a stressful few days making the switch to the Id4 but Zhora's professionalism and responsiveness made the process much less stressful! read more

In March, my wife and I purchased an EUV 2023 Chevy Bolt. We were very happy with the car and got some good follow up as there was an initial delay with the arrival of the Level 2 charger. But with LaVone's help, that was taken care of. I just went down at short notice and they refilled all four tires, after we got an email that let us know they were low. And they also topped off the window washing fluid. Everything went quickly and easily. I couldn't be happier. read more

I called to request service and they put me on hold for 15 minutes then told me if I hung up they'd call me back. My husband did the same over the same issue. Nobody ever called us. I'll be looking for a different Chevy dealer for service. read more

Came in for service on my Suburban and Elijah was very helpful and accommodating to my situation.!I had noise coming from my wheels and needed and service. He was able to get it looked at the same day was informative on the repairs needed. I'll be getting the repair done on my next service. I appreciate all the staffs help in service and parts. read more

I went to the dealer ship to buy a car for my daughter and we meet with shabono or shavana or something and she didn't not know anything about the car and then we got to the price we meet with her drunk sales manger the guy smelled like alcohol and smoke it's disgusting the smell oh is breath where fooling this shouldn't not be in the car business the drunken sale's manger Bruce it's shame that the owner or the how ever hired him did not know that they hired a drunk sales manger don't buy ur car from this place the drunken manger will raise ur rates and terms and price the drunken manger read more