I won a public auction which is legally my property when I win. I call them to verify I can come…read moreget my property and Angela says what unit and I said I'm not sure I paid $160. She goes here it is and it will ready when I get there. I get there and the other girl after 5 minutes of me waiting asks me what unit. I say I'm not sure I paid $160 and she made a big stink about me needing to know what unit. I said I'm sure you didn't sell that many units for $160 which I joked about on the phone with Angela. So then I make a comment how this is going to waste even more time and she asked me what I said. I chose not to repeat it and kept quiet. She then says I am being disrespectful and will ban me. Thats wild so I take my phone and start recording. Asking what I said or did that was disrespectful. Neither of these ladies mentioned a single thing I said or did that was disrespectful. Not a single name called, No cuss word, No epithet, Slur or anything. They had silence when asked multiple times. Then I get kicked out only when I turned the camera towards Angela As soon as she seen the camera I was banned. No disrespect in the video and it is clear as day when I am banned and it was not for threatening her like she said Not for anything else but being recorded. So then she calls the cops and says the one girl says I am threatening her by filming them. So of course the police show up 3 cars deep and pull me over just to tell me I am not allowed to go there. This place uses the police as a weapon over asking why I was disrespectful or how and filming them. Angela Martin 1-800 Self Storage www.1800selfstorage.com 1800selfstorage.com 26660 Greenfield Rd, Oak Park, MI 48237

I've been with them for a couple years now. I recently got all my stuff out. In the beginning they…read morewere very kind they were very good with me. I had no problems until recently. I called March 31 to close my storage unit for April 1, I only had to pay like three dollar charge. And then when I got there after hours they put a lock on it already. I called them and they said they got it off and happily got everything out. A week later I got a email saying that I miss my charge and I have a late fee. I quickly call them and said it was error. this place is great but you gotta make sure to catch there mistake.

This company not only has a great product, but the customer service is excellent! They are so…read moreaccommodating. Even during the crazy, busy season, they are true professionals. I'm proud to carry their products! Laura Girbach, General Manager KBK Garden Center & Nursery Saline, Michigan

Simply the best! I've had mulch from a variety of landscaping co's and this was the single BEST…read moredecision I have made! The quality was amazing! I opted for Triple Cut and I have had the whole neighborhood ask me where I got it. Take a look at the picture, it is simply stunning! Randy and the team were fast, fair and customer-friendly as they called me back with a custom quote and set up a delivery date. They were on time and were careful to dump it where I asked them to. I met the driver and he only took a few minutes to back ip, dump and was on his way. Contactless, easy and perfect! I usually never mulch my back back part of the property but it looked so good that I got a second deliver a week later and it experienced the same service! You have a customer for life! THANK YOU!!!!!!!

Not for the individual scrapper! They speak VERY little…read moreEnglish, so there is no explanation of how things are sorted or even what they will pay. I didn't realize until I got to the cashier that they would pay me $4.76 cents for a car battery that should be worth $15. I will never go here again!

Awesome service, great employees, amazing employer. Honestly we came here because we were…read morerecommended by a family friend and we were definitely satisfied. The truck driver James was very punctual and courteous and gave us a fair rate for our scrap metal we had. Highly recommend!

3/7/2025 I had a very concerning experience with this company's customer service and driving…read morestandards. One of their drivers attempted to run me off the road in a large truck, which nearly resulted in a collision with the truck and two other vehicles. When I reached out to dispatch, I spoke with Rob, but unfortunately, it seemed like there was little concern about the reckless driving or the safety risks involved. I am deeply disappointed with both the driver's behavior and the lack of accountability from the company. Since we were on the freeway and it was a rainy day I could not get good picture of the truck but the number looks to be 128? Still as a company with liability like that you would think they know where their truck are. Very disappointing.

I rented a few dumpsters from Sterling Sanitation. Everyone I worked with has been an absolute…read morepleasure. Their rates beat everyone else I requested quotes from. They respond quickly and follow through on all of their services quickly as well. Don't hesitate to hire them. You will be very satisfied.

The prices are decent but the cheat you on the payment. No matter the amount you are owed they keep…read morethe change. I would imagine that all that extra change from every customer's payment adds up to a tidy some of extra cash in their pockets. I don't believe that to be good business etiquette. I will look for another scap buyer.

Worth the drive. I have brought my copper to these gentlemen twice now, they always treat me with…read morerespect and offer me better than any place else in the area, without grilling me on the phone. Added bonus, they usually cheat me an extra few cents on every pound when I bring in a large amount. Brought in some cable today as well, they brought out a crate on a forklift and took it in on the forklift for me as well. The guys even helped me sort a few extra pieces of number one out of the number two box I brought in. Very honest and going the extra mile, a-plus-plus! Highly recommended.

Nicely set up to make it convenient for you to get in and out smoothly and quickly. They pay you…read morefairly and pay cash right then and there. I recommend scrap dog to anyone wanting to get top dollar for their materials

Love this place,Family and friends have scrapped here for as long as I can remember.employees are…read morealways friendly and helpful

I've been here a few times to return packages and the staff is nice and quick. I've can without a…read morereturn label printed but i was able to email the pdf of the label for them to print it. this has been super helpful since i don't have a printer at home. they've treated everyone before me great. if there was a wait, they were explaining some processes to customers which i think helps people not become frustrated. Bonus that lines move quick too with at least two register stations open at all times i've seen. I'll always opt to come to this location :)

I wish I could leave a 5-star review, as this location is closest to my home and I've built…read morerelationships with several staff members. Unfortunately, there are multiple extremely rude employees -- including at least one manager -- who have repeatedly made me feel embarrassed, uncomfortable, and unwelcome simply for being a customer. I understand this store gets busy. I understand customer service is hard, employees are tired, and people want to leave on time. That does not excuse treating customers poorly. On numerous occasions, I've been spoken to in a condescending, mocking way about how many packages or returns I have -- as if I should feel guilty for using the services the store exists to provide. What makes this worse is that customers who arrive after me are treated kindly, with smiles and warm greetings, while I am singled out. When I pointed this out, I was told it was because they "only had one item," which doesn't explain why yet another person who arrived after that was also helped without issue. Tonight, I was greeted with, "Why are YOU here so late?" -- even though the store was still open and I arrived about 10-12 minutes before closing. When I confronted the older blonde employee about it, she claimed she was "just teasing," which felt like gaslighting. Later, she added that they "know I always have so many returns," even though I had about eight items -- some of which were shipments that earn the store money. I am organized, prepared, labeled, and efficient, and I was out only a couple minutes after closing despite her moving very slowly and rescanning items repeatedly. What was most upsetting was that another manager witnessed this interaction, laughed, and scoffed when I mentioned leaving a review. That response alone is unacceptable -- especially from management. This behavior is not new. The same older blonde employee, another dark-haired woman, and a male manager with red hair have repeatedly shown annoyance, avoided helping me, glared at me, or made rude comments. I now avoid coming in based on who is working, and often choose other locations or USPS just to avoid being treated poorly. I have spoken with employees at other locations, and many have already heard similar complaints about this store -- which explains why customers go elsewhere. I rarely speak up, but tonight I was laughed at and dismissed, and it even upset my daughter, who noticed the behavior. That crossed a line. I want to be clear: Kathy and Jayden are wonderful -- kind, professional, and the only reason I've continued coming here. Jayden is incredibly sweet to my daughter, and Kathy is always warm and respectful. Connor has also been professional. They deserve recognition. Customer service is not easy, but taking frustration out on regular customers -- especially polite ones -- is unacceptable and terrible business practice. I should not feel anxious or apologetic for using a service I'm paying for. I will be contacting corporate.

Amazing service! They helped me the same day and provided great support for what I needed! Highly…read morerecommend them for your shredding or recycling needs. Thank you!