Phenomenal selection and great deals! I have three teenagers of varying sizes and I was able to…read moreget back to school clothes for everyone.

The staff and selection are great. The buy a pair at full price and get second half off just isn't…read morea good deal. The weight of the fabric for the 501s is a lot lighter than of my youth, even though 4x the price. i'm still looking.

Their service is always outstanding and friendly. I have no problem with the manager or the staff.read more

Malls are dying. We all know this. I mean, the Lancaster Mall here in Salem is all but closed;…read morethe stores on the periphery are all accessible only from the exterior (I discovered this by literally walking face first into a locked door as I was distracted talking to my son while trying to enter. I'm amazing.), making it essentially a strip mall in a circle. I still go to Salem Center for pretty much three things: Cheesesteaks in the food court Seasonal Decorations at the small holiday store that's themed for whatever time of year it is Famous Footwear when my constantly growing now-11 year old boys need shoes. I generally buy shoes at a company store in Portland, where everything is about half off, but it's not always convenient for me to get to the Montgomery Park building. When that happens, we usually head to Famous Footwear in the Salem Center. This is the third time now in as many years that we've shopped here. Each time has been a great experience, but this most recent trip made what could have potentially been an incredibly frustrating ordeal into an absolute gem of a time. First off, Famous Footwear has all sorts of brands, and a rather large Clearance section. Clearance items at the time were buy one get one 50% off, so of course we started looking there. Unfortunately, while I found a pair of shoes that fit me just fine, nothing fit that my boys enjoyed the style of. So we got to looking. I'll skip my youngest (by two minutes) son, who found a pair that he liked the look of almost instantly, in his size, and felt like they fit perfect. That took him roughly four minutes to accomplish. My other child is more...dramatic about his life choices. The first few pairs were sized to what his foot should have been, based on the shoe size he was wearing and the little metal doo-dad thingie for feet. But it didn't seem to fit. So I asked the woman working if she could help and see if I was doing his sizing wrong. Her name was Taylor and if there was one specific reason I'd come back to Famous Footwear for shoes, it was her. She checked out both his feet and determined the right size. She then listened to what styles he was interested in (he hates solid colors and likes more playful, colorful, varied designs). He tried on style after style after style, color and color and color, size and size and size. We looked at basketball shoes, running shoes, tennis shoes, whatever shoes. Some didn't fit his toes. Some didn't fit his bridge. Some didn't fit his arch. One pair had too low of a heel. The New Balance pair that had the perfect color, fit, design, and feel...except the tongue was made part of the top of the shoe, not separate, and that bothered him too much to overcome. Taylor stuck with us, putting away boxes that we didn't need, but also coming around with new styles in sizes that would fit him and ask him what he thought, get ideas on WHY he didn't like a thing in particular, and never tried to show off anything like that. We were there long enough that several customers came in while we were doing this. Taylor would go and help them, sometimes for quite a while, because we were still going back and forth. But invariably when she finished with someone else, she'd come back to see how we were doing and get right back into the search. She showed absolutely no impatience or annoyance at how long and how thorough my son was being. Instead, she roamed the store looking for the right pair of shoes. And she found them! She came by with a pair, showed them to him and got his approval. She adjusted the size of the shoe between his sizing (taken for men but it was a women's sizing) and what size the shoe was. They fit, they were comfortable, and he liked the look of them. He went for a run around the perimeter of the store, which is a thing he does before he settles on a pair of shoes. He declared that they were the right pair. Two hours for two pairs of shoes, and both pairs of shoes cost me about 135$ total. That company store in Portland I referenced earlier? I may have gotten their shoes there for maybe ten or fifteen bucks less, taken together. Maybe not. Travel time, fuel, and other expenses from doing that would probably make up the difference. So I left feeling like I got a value. The largest part that this was successful, though, was because of how much time and effort Taylor put into helping us. She could have hung out at the front register, looking at her phone, or sighing impatiently every time we grabbed another box, but she didn't. She was right there making sure we got what we needed. Useful, since my son took off his old shoes and through them in the garbage immediately after we arrived, declaring them no longer wearable. So... fortunately, Taylor found us a solution and we left happy.

Decently priced and the front staff is good. Just really sucks they say they close at 8:30, but…read morethey are always closed 10-15 minutes before that. Crazy management lets them get away with that. I guess I'll just start going elsewhere.

I love going to Big 5 sporting goods, I occasionally go in there and buy clothes and sports…read moreequipment for my son...... Yesterday I went in there with a weird request, so the sales associate said "we can probably do that" and called the manager up to the front. Not only did they help me out with what I wanted, they saved me money with the store items I Bought, and these store items were not even on sale. The customer service is great and very friendly, and I will be continuing to go in there as much as I can, regardless if the items are on sale or not.

The customer service could have been better. I walked in and wasn't greeted nor helped. I found…read morewhat I was looking for on my own. With so many employees working it would have been nice to have been asked if I needed help with anything. They seemed to be too busy with customers who brought in pets. I should have brought my business somewhere else but the 1 hour drive would've been a waste. Hard to find good customer service these days.

Came here because my mother in law needed sunglasses. They have a lot of name brand sunglasses here…read morefor a pretty good deal. I'll be back when I need new sunglasses of my own.

Super great customer service, great selection. I found many things I could buy, but only got a…read moregreat jacket I had never seen and loved, my husband got the pants he loves and there is a huge selection and so many colors to choose from.

This used to be my go-to Carhartt for everything. However, they made the asinine decision to get…read morerid of big and tall sizes, even though they used to have them in store. The employees are excellent, and helpful if you want to order things online. However, corporate really, really needs to evaluate the big and tall thing - this is a big selling point for Carhartt, and making it online only is pretty inconvenient.

Was on a roadtrip and BabyCakes (the wife), needed a new pair of kicks and we decided to stop in at…read morethis location for their value and merchandise stock. Prices are super fair for top of the line kicks and the service is always super friendly. Would most definitely recommend this one if you're looking for shoes!

Manager is very extremely rude!!! And looked so pissed don't know why. They had a couple sprays for…read morethe shoes so I tried to spray just a small bit to feel the smell.. and he come to me and roundly told me I have to pay for this now, I told hem I don't like the smell and he started to shake like crazy and raised his voice on me... So my mom pay for it I, because I told hem I'm not going to pay for that you don't have any sign that says do not spray for test so I have to buy some fu**** spray that I don't like! So whatever watch out people.

When I see the people didn't say hi or anything service was really bad when I see they give me a…read morebad eye look rolling their eyes not cool Customer Service here but select selected. I hate it so much. It's pretty annoying. When I go look around they see me they roll the eyes at me so please do not come to Nordstrom rack never again.

Brought my youngest for the first time and it was great. It was bright and clean with nice cold AC…read moreduring a hot day. The staff was helpful and they had plenty of stock without being messy. Great location.

The new location is awesome! Love this trendy environment and all the people in it. The opticians…read moreare so helpful and know their stuff! Can't wait to get my next pair of glasses here!

Great selection of frames and the service in getting them put together for me correctly was…read moreawesome. They went out of their way to make them perfect!