You have to jump through hoops to get your purchase, pick up your purchase. Employees rude. Will…read morenever do business here or recommend.

The employees that remarket equipment are very nice, but you will find that their too good to be…read moretrue deals are indeed too good to be true. My items arrived damaged. The Missouri warehouse, in particular, is to be avoided.

Great prices and fantastic customer service. The products are top notch and not over priced like…read moremany other gym equipment manufacturers

Beautiful equipment. I love my kiloflex more than the other huge named company. Great quality and…read morelooks great too. We just picked up a new push/pull sled and it rides so smooth. It also came with a pretty nice harness- no cutting in the shoulder area. This will be my go to for my future equipment.

Great local store and selection. Whole team is great and Kim is super knowledgeable and friendly!read more

They are buying cheap workout equipment that is not Olympic grade & way over charging for what they…read morehave . Very flaking staff when trying to meet multiple times to view equipment before buying .

Run away. I ordered a 5 station cable machine. The description stated and verbally confirmed by…read moreMike that it was in great cosmetic and mechanical shape. When it arrived, it was in horrible shape. Basically false advertisement. So I didn't accept the delivery. I asked about my refund and no response. What a horrible experience. When the delivery guy has to keep apologizing for the condition of the equipment, you know that's bad. AVOID.

Bought a solid Cybex machine from these guys and they delivered it to our house in the Seattle…read morearea. I was super impressed because they partially dismantled the machine so it could through the narrow doorway of a spare bedroom where they put it back together. I had an issue with it about six months in and after I reported it, they came up and replaced the battery and it seems to work like new. I would definitely buy again from them and I'm happy with my machine.

Zach was the technician who came out and I can't say enough good things about him. He worked fast,…read morecompetently and quietly, completing his repair work (replacing the steel cable in my Sole 25 Elliptical). After he left, I noticed a need for a slight adjustment to the force setting. He came out in just a few days and completed the adjustment, without charge. He and his company are absolutely tops. I will not go anywhere else for my needs.

I'm endorsing Jesse and FMT specifically for NOT doing a repair…read more I spoke to Jesse about my broken Schwinn 270 over the phone, and he assessed that it probably wasn't repairable, saving me the $150 for the site visit. It's a rare repair service that does this -- they are super-trustworthy.

We've been looking for a home treadmill and gum equipment and decided to check out Northwest…read morefitness. It's a fairly small location but stocked with a large variety of higher end fitness equipment; include products and brands we use at our local gym. The sales gentleman, Ramen, was vey helpful in answering questions about the various treadmills along with highlighting pros and cons of each machine. I would note that the prices reflect the higher end quality and gym level products. If your looking for a gym level piece of equipment, I would recommend checking out and talking to the team here.

Ryan was willing to help me diagnose my tread on a call even though I hadn't purchased it from…read moretheir shop. You don't receive customer service like that nowadays. If we decided to part ways with the tread we have now and buy another, I'm 100% coming here to buy one!

I bought an Inspire M2 home gym setup from Portland Fitness in a 2025 Black Friday sale, and…read morecouldn't be happier with it. They have a big selection, and Scott was great in explaining the features of the equipment and letting us try out different machines - no pressure at all, all at our own pace, no hovering. Got a very nice price, and Scott made the pick-up very easy once the equipment order arrived at his store. Highly recommended! You should definitely at least check it out.

I have an Inspire T2 cable machine that I bought from Exercise Equipment NW, in Salem, a number of…read moreyears ago -- I'm not even sure exactly when. I had never tried using the Smith machine aspect of the machine until a few weeks ago, when I found out that the bar had originally been installed backwards, making it impossible to do this one function. I called Portland Fitness Equipment and learned that this company bought the Exercise Equipment NW a few years ago, and is now owned by different people. They were under no obligation to help me, but they nevertheless, went out of their way to come out to my house within a week, and fixed the machine - a fairly labor intensive job requiring two people - for a nominal fee. Fantastic service!