I recently had to place my stepmom in memory care. The Arbor Inn was the first place I looked at…read more I found them to be a warm and loving facility. While I did look at other places I kelp thinking back to the Arbor Inn. Ultimately they were the best choice for her. While all of the staff is warm and welcoming the caregivers are the best. They treat each patient with love and respect. Mom as adjusted well to her new home. It's comforting to know that she is so well cared for.

I was there for a tour of the community today on behalf of a family member who will be needing…read morecare. Before I even entered the building, I saw, first hand how a staff member responded to a resident in need. The resident was enjoying the fresh air outside and had taken a fall in rounding the corner. I didn't see the actual fall but as I got out of my car, I saw that he was on the ground and bleeding on his forearm, rushed over to him as he was on his hands and knees in the driveway. I told him I would stay with him until help arrived. Just then a staff member was pulling into the parking lot, likely to start her shift. She saw us, immediately pulled her car up behind the resident to block/protect him from anyone else that might be driving in, jumped out of her car, rushed over to assess his condition, called for help with a sense of urgency and thanked me for waiting there with him. I was so impressed by the sense of urgency, confidence, obvious great training, empathy, compassion and dignity shown to this resident by this staff member, I knew right away that this organization is special. I've toured many communities in my career in healthcare and now that my family member is involved, I know what to look for. More than a basic, staged "tour" of a community, I actually got to experience what this community does to care for its residents on a daily basis. That, for me, was priceless. A care community is far more than a pretty entrance, with balloons and a grand piano. It's the staff who care for the residents day-to-day that counts. I ended my tour today after having met with management, who were equally as impressive. Arbor Inn gets an A+ plus from me.

Our family placed our mother in Grace Senior Living expecting basic safety, dignity, and…read moreresponsible oversight. Instead, what we experienced left us heartbroken, frustrated, and ultimately fearful for her wellbeing. We had multiple meetings with management about her care plan, her daily needs, and the fact that she was a known fall risk (she was a dementia memory care resident) We made her needs very clear, repeatedly. Yet her care plan was rarely followed, and vital information was not passed down to the staff, or completely ignored by those who were supposed to be caring for her. Watching this play out time after time was devastating. Our biggest struggle was with management. Our interactions with Kim Briley, one of the owners, were discouraging and dismissive. Instead of responsibility or solutions, we were met with excuses and comments that made us lose confidence in the facility's leadership. She told us directly that many of her staff were lazy, improperly trained, or didn't have a high school education. She also made the comment that "they can't be watching her 24/7," which felt like a complete disregard for the fact that we were paying for supervision, safety, and adherence to her care plan -- especially given her being documented as late stage dementia and a fall risk. Amid the chaos, a few staff members stood out for their genuine compassion: Jessica, Tiffany, Colette, Christina, and Kiera. They cared about our mother and tried their best despite the lack of support and structure from management. They were the few bright spots in an otherwise deeply disappointing experience. The breaking point -- the moment we will never forget -- was when our mother fell and fractured her hip. In our view, this was preventable had her care plan been followed and communicated properly. After everything we had voiced and tried to address, this outcome was devastating. Obviously there was an ambulance ride to the ER followed by surgery and rehab. We removed our mom from Grace immediately. Not once did Kim reach out to check on Mom. Another disheartening find was learning that the facility is not even licensed by the State of Michigan! This only added to the pain and regret we felt. We trusted Grace Senior Living with someone we love dearly. That trust was broken. Based on our experience, we cannot and will not recommend this facility to any family seeking consistent safe, reliable, or compassionate care.

We've had such a wonderful experience with Grace Senior Living. The facility is beautiful, always…read moreclean, and has such a warm, welcoming feel the moment you walk in. What really stands out are the activities--there's always something going on, and it's clear they put real thought into keeping residents engaged, active, and social. My mom genuinely looked forward to participating and always had something fun to talk about afterward. Most of all, the staff is incredible. Every single person we interacted with was kind, patient, and truly caring. You can tell they don't just "do a job"--they really care about the residents and treat them like family. My elderly mother was very happy during her time there, and as a family, we felt so supported and at ease knowing she was in such good hands. I'm very grateful for all the amazing people at Grace Senior Living and everything they do every day.

This is a very nice senior living complex the employees are great and the service seems totally…read moregeared towards the entertainment and comfort of the residents.

Lisa was so friendly and helpful during our visit my father decided to add his name to the wait…read morelist and stay there. The food was great. The place is very clean. The residences were all happy and many spent time talking to us. Lisa knew all their names and helped some during our tour.

The aesthetics of Waltonwood are appealing and many of the caregivers are angels. The food is…read moredelicious and lots of activities are offered. I think Waltonwood used to be top-notch but I think it's slipping. Maybe the caregivers are not compensated enough or maybe they have too much work to do because you could wait forever after buzzing for help for someone to come in and assist you. It's just not what it used to be.

Waltonwood Senior Living truly stands out. Aaron and the entire marketing team are…read moreoutstanding--professional, responsive, and genuinely dedicated to supporting families during important transitions. From the welcoming environment to the beautiful amenities, including the pool, everything is thoughtfully designed. The food is absolutely incredible, thanks to Chef Nik and his exceptional culinary talent. As a senior move management company, Real T Simplistic confidently recommends Waltonwood Senior Living to any family seeking quality care, comfort, and an elevated living experience for their loved ones.

A facility focused on genuine caring and a respect for the elderly, which is what we all want for…read moreour loved ones. Very recently my mom passed at Sunrise at the age of 87, and the tears were flowing with the family and the staff which is why I used the word "caring" above. There was obviously a strong connection between the team and her (and my dad) which is not something you read in a contract, nor can it be fabricated. The foot soldiers are solid and do a job few of us want. Also, upper management does everything it can to make sure financial and daily needs are meeting expectations. In closing, my 91 year old father is still living at Sunrise and when asked if he wanted to explore other options he emphatically stated "NO".

I love this facility! The staff is awesome - really take the extra time in caring for their…read moreresidents and many of them have been there for 20+ years -wow! Mgmt is really engaged and work hard to take care of their staff and residents. I recommended them to family friends last week and I'm looking forward to seeing them move in!

My experiences at Bellbrook assisted living are always met with great satisfaction. The staff is…read morealways approachable and have the residents best interest in mind. Director Tracy Price has a wonderful open door policy with everyone and is greeted with a smile. She is attentive to both the residents and family. Provides hands on care to insure everyones needs are met!

This is not the place you want your elderly family member to be for rehab. My 94 year old mother…read morewas there after a hip fracture, surgery, and a 10 day hospital stay. Prior to her fall she was able to walk with a walker. After 10 days in a hospital bed, she was very weak and barely able to stand. The Bellbrook rehab staff was not very patient with her (despite saying it could take up to a year at her age to recover from her injuries) and after a week decided that she was fearful and unable to stand or walk. She is now totally wheelchair dependent. After being at Bellbrook for 3 weeks, she was told she had to be discharged - despite insurance authorizing her to stay for another week! Discharge planning was abysmal. The care is safe, but not family centered. They do not include the family at all, insisting that family members leave the room, "while they provide care". I suppose if you would like to drop your loved one off and not be involved with their care at all, this would be ok, but it was not ok with me.

I have recently moved into Pine Ridge of Hayes Senior Living and could not be more pleased. The…read moremanagement staff is very friendly and delivered what they promised when they promised, actually exceeding my expectations. My move was trouble free. The climate is friendly and peaceful. My wife and I were being greeted by our first names the first day we were here by staff and residents. The food is very good and there is plenty to keep you occupied if you want to be busy. I feel at home, needless to say my wife and I like it here.

My mother has been a resident at Pine Ridge of Hayes for almost 6 years. The Leadership and staff…read moreare top notch in their fields. They have many activities for the residents. The food is great. They take trips and bring in entertainment. I have always said they are the best kept secret in this area. Last but not least "they care!" I sleep easy at night knowing they are caring for my mother.

My mom has been a resident here for 3 1/2 years. The staff…read morehere truly care for the residents and their well-being. They go over and above to meet your expectations and address your every concern

Beautiful community with great common rooms for lots of stuff to do for seniors. Great staff and…read morecaring individuals that treat the residents like they're own loved ones. They have all the services that a senior could need now and in their future. Only need to move once I make this home! I would definitely recommend it!