Overall both our transactions went well. No pushy sales. Will S was my salesman for this last bike…read more Knowledgeable and not the hovering over my shoulder while I perused the store. They will be my first choice when I go to buy another bike.

I contacted Fuel PS through Cycle Trader for a quick quote on a used bike but also as a test to how…read morethey do business. Ian responded with ridiculously long canned text w/way too many emojis and a pushy request to CALL to speak to him all before I had even made it clear I was a real human. Via text I asked for a breakdown of price, tax, title fees, shop fees, etc. Ian made it clear again that "it works better if we talk on the phone" but sent some of the info I requested. Bike price: $8000, Shop "Reconditioning fee": $199, WI sales tax: $440, WI Title Fees were not listed but the total out the door price was "around $9200." Do the math: $1200 over the listed price ... So shady. I have seen this before at other Powersports dealers (Fuel PS, Action PS, and Cedar Creek Motorsports are all owned by the same company) who list a price that is nowhere near the out the door price to get you in the door or on the phone. "Recertification Fees or Reconditioning Fees" that are overpriced fluid changes. Padding the back end of the sale under the vague phrase "tax, title, and fees" to the tune of 15% might be common practice but it's shifty as hell. I thanked Ian via text and ended it with STOP and instead of taking the obvious hint he called (to the same # he had been texting to) and left a message stating that he had provided the info I requested as though now I owed him a phone call for the trouble and insisted I call him. I work in sales and this sort of breathing down your neck, high pressure sales technique is a great way to make good, smart customers never come back. Yuck. No way am I buying from these guys. Read the Yelp reviews! There are LOTS of them with very similar criticisms. 1/2 of the responses from Fuel PS to these reviews state that the person(s) responsible for poor service etc. have been fired...NFW they have fired 25 people over the last five years. I just don't buy it ... and neither should you. : )

Kudos to Tina, the clothing manager. She always greets you warmly with a smile and offer of…read moreassistance. Tina continually demonstrates impressive expertise in answering any questions that you might have. A few days ago, I received a telephone call from Tina telling me that Harley has started producing Christmas bears. My wife has a collection of 14 of them and my wife was so disappointed when they stopped manufacturing them about 5 years ago. Tina told me that Harley is selling Christmas bears again. I went right over to the dealership and picked one up. Tina explained that the dealership is under new ownership. She then introduced me to the general manager, the parts manager and the service manager. All exhibited friendliness, professionalism and an eagerness to provide good customer care. I appreciated and am thankful to Tina for thinking about my wife and her collection of these bears. It is rare to encounter someone who combines professionalism with genuine enthusiasm and customer care like Tina, who goes above and beyond.

What a great team to work with! Chandler in the parts department is a great help, Tina and Patti in…read moremotor clothes are always ready and available to help with a smile! Adam, D-Town, Luke and the entire sales team are great to work with and ready to answer all your questions and get you on a bike! Definately recommend this dealer!

I bought two new motorcycle helmets for the wife and I. Steven Z. Was my sales person and took…read moreplenty of time properly fitting my wife in the right size helmet. He explained in detail the construction of the helmets that we were looking at. I have always been pleased with my visits to cedar creek motorsports. I can't say that the prices are cheap for items there , but the service and personnel are excellent.

The people I talked with at Cedar Creek Motorsports were very professional and very helpful. I feel…read morethat my business was important to them and they handled it with professionalism in a fast and efficient manner. I absolutely would work with them in the future.

I recently received incredible customer service at Rob's Performance Motorsports in Johnson Creek…read more The care and attention shown to me far exceeded my expectations when I addressed a concern regarding a recent purchase. Morgan was very interested in what I had to share and took immediate action to help reassure that this was an over site on their part and should not have happened. The response was one of sincere gratitude when I shared my perspective, which truly stood out. The personal follow-up from Rob was greatly appreciated and reinforced that customer satisfaction is their number one priority. What an incredible group of professionals. A Sincere Thanks to Rob & Morgan!!! Respectfully, Reid

Customer service before, during, and after the sale. Rob and his crew are no bs, good people.read more

They were nice to me when I bought a new motorcycle but after receiving my money things changed. I…read moreget all my service at Redline motorcycles now. Last few years have been great.

Great place for repairs on a bike. Recommend to all. Excellent work and fair prices.read more

Suburban is the best dealership in the state. Just bought a bike there last month. Great service,…read morereally great to deal with, very fair price and was treated with the utmost respect. They want you to be happy with your bike, not just trying to make a sale. Levi was very helpful along with all of the staff. Locally owned and run makes a difference. My go to dealership!!! Thanks for everything. So much better than that West Bend dealership.

Would give Zero Stars if I could Went in for service, for a…read moretire, then this was bad and then that was bad, then they did other work without prior authorization , and we knew of another issue, but they didn't say nothing,, this wasn't The first time this happened, and we put our trust back into them, boy, were we wrong, stay away

Scam!!!! Do not get scammed like I did from these fake…read moreDealership someone's using business identity theft to sell motorcycles when they don't even exist. They've been closed for a year and a half do not send them money or anything stupid I've already contacted the authorities about This and filed a police report and the FBI are involved. No middle Middle Eastern has a name Ryan that should be my first clue.

Midwest Action Cycles has been part of my journey since day one. I got my very first scooter from…read morethem, and that experience stuck with me -- everyone there was super genuine and made it easy for a beginner like me to get started. Fast forward to now, and I just got my Suzuki GSXR delivered from them. It's a dream come true. The bike came in perfect condition, exactly as promised, and the process was smooth from start to finish. You can tell these guys really care about what they do and about their customers. I 100% recommend Midwest Action Cycles to anyone looking for a bike.

Jerry the salesman quoted a out the door total price and when I went there he would not honor the…read morequote and wanted $ 3200 more. Not a good place to deal with.

Our experience with Miller Implement has been disappointingly lacking in good basic customer…read moreservice from the manager on down. We purchased a Can Am Commander UTV from them - one that was on the showroom floor that they assembled. We were having an issue with it recently and their service department could not get it in to look at for over a month in September. Not knowing what was wrong we did not want to run it until it was looked at. Its fall. We're up north a great deal. Its hunting season. Its when we use it the most and now we're handicapped. We ended up taking it to Cedar Creek in Cedarburg - who got it in immediately and promised to have it looked at by the end of the week (which they did). While there we were looking at new UTV's on their showroom floor only to discover that a part that should have been installed on our UTV never was. It answered why we continually heard a rattle from the roof! We called Miller to inquire about the missing part - why it was never installed. Ended up talking to the manager who rudely told us that "how does he know we didn't take it off and now want a new one!" Seriously - its a $16 part. Unbelievable. The point being that they couldn't get the machine in to look at in a reasonable amount of time. The second point is the manager would not stand behind the product they delivered off their showroom floor - and would not eat $16 to keep a customer that spent over $20K satisfied. We ordered the part from them (irritated beyond belief) and when we went to install it none of the bolts were included. Don't know if they forgot to give them to us, its a separate part we should have been told to purchase or what the deal was with the missing bolts. Rather than make an issue out of that - we decided not to run back to Fond du lac and encounter more sarcasm so we purchased some that would work locally. We were considering selling the Commander and buying a Defender so we'd have an enclosed interior and heater. Given our experience with Miller we will not be purchasing it from them. We had purchased all our ATV's from Cedar Creek in the past, but they didn't have the Commander we wanted unfortunately. Now that we're looking again we won't make the mistake of not buying it from Cedar Creek again.