I needed new tires and I received quality tires and excellent service! Tires are expensive as heck,…read morebut Ryan found me a good deal and also a $200 Visa card rebate. He even handled the paperwork for it.

From the owner: Our story starts in 1980 with our family's founding of Grafton Mobil. Like most businesses, we saw…read morea need for our services and opened to give our community quality automotive repairs at a fair price. Since that time, it's been our privilege to serve generations of families in the Grafton area. Some of you may remember our grand opening, and now we are continuing our story with our new location under Tires Unlimited. Whether you're looking for tires, or preventive maintenance and repairs, you can count on our qualified team to do it right.

They used to be an affordable alternative to the dealer, but like most everyone else they've gotten…read morerather pricey.

These guys are HONEST with excellent technicians and fair prices. In a world of bad technicians…read moreand questionable business practices, these guys stand out as the real deal. I trust them with all my vehicles without question. New or vintage vehicles, they have the know-how to make them rum perfectly

A neighbor recommended Mike to me and I must say I was VERY pleased with the service. First off, I…read morewas impressed with communication regarding the appointment and when he was to arrive. Mike diagnosed issues relating to my front end and was able to address the repair right in my driveway. I felt the convenience of having a repair made at home and competitively priced was well worth it! I highly recommend this personal service.

Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

I used Yelp to find this repair location during the holiday season. Craig took excellent care of my…read moretruck and saw to it that everything was communicated and taken care of. Highly recommend!!!

Unfortunately, transmission developed a leak. Al's said they would fix it, but car was already…read moredownstate in MI. I sold the car to my sister-in-law. Luckily, we had stopped talking to her, because tranny failed again shortly after she bought it. So, no harm, no foul. But, I probably wouldn't go there again.

honesty goes a long way... put money on a car for a hold.. called and told matt we would not be…read morebuying a 2008 avenger because it was over priced. matt said he could void the deposit and the next day they cashed the check... thanks matt not a good move....

This place is a money pit. They had my car for over two months in the dead of winter. Almost every…read moretime we called for an update, the technician was off for the day or sick. When we finally got it back, the wind shield fluid hose was broken. They said that it most likely froze from being outside, which wouldn't have happened if they did not have the car for over two months. An extra $250 to get that replaced even though it wasn't broken when I dropped it off!

These people are a scam. My girlfriend's son bought a car from them and her son was actually very…read moreclose with them a family friend and sold him a junk car. He had issues with it and took it back several times to get it fixed for several different issues. Not only did he charge to fix it but everything he said they fixed was not fixed at all. Was told he got a new ac compressor and lines put in so the ac would work and guess what that quit working. We told them the back tires were wearing out on the outside edge and that it needed an alignment and new tires. so he did put new tires on the back and said he did an alignment and wouldn't you know it happened again a few months later so that means he didn't do an alignment at all and charged him for it. And the reason he took it to him was bc it's AWD and it being so bad out of alignment when it goes over snow only the car feels like it's a damn boat on the water so it was very dangerous. And again remember this is a 16 year old kid that was supposed to be very close to them. I've seen the shady work they do on cars. Even putting an oil change sticker on and the oil wasn't even changed. We will never ever trust them again. Scam artists

This company is amazing! They got my parents and me out of a real pickle. They practically saved…read moreour life! The driver was so sweet and nice! Wonderful place!!1

UPDATE 6/6/25: Take 5 Corporate resolved the issue for me by promising to mail me a check for the…read moreunapplied coupons. I brought my rating up from one star to three stars. If I do not get the check within a month, I'll report back and lower the rating again. UPDATE 6/9/25: Take 5 Corporate responded below, but it is a generic response. "Is there anything specific you could do to improve service at that location?, " was the disingenuous question. Yes, and it was all in my review. 1. Train the staff so that they are set up for success. 2. Allow them to make autonomous decisions and empower them to make corrections for a customer. This also comes with the need for increased supervision and auditing. 3. This shouldn't even need to be said, but give your staff customer service training. I am a pleasant customer and I had the f-bomb dropped on me. Can you imagine your staff would respond to someone being rude or unreasonable? I've given you plenty to go on, Take 5. The rest is up to you. Life is full of choices. REVIEW: I go to this location, store #569, regularly. Or I DID, until tonight. Never again! I had a $25 coupon. I get a full synthetic oil change. They also suggested I get the air filter changed, and the cost was $33.99, but they agreed to take something off--it ended up being $10 according to them. Fine, even though that is asinine for an air filter, I would have it done. They took my card and when the bill was $139.22, I asked about it. They said they rang the transaction but forgot to take the coupon. They claimed they at least took the $10 coupon off, but there is no indication of that on my receipt. They also said they could not cancel the transaction and re-enter it, nor could they provide a partial refund. The most ridiculous part was the question, "Is that okay?" Ummm, no. That is NOT okay, but what else could I do. So I called their corporate number and it just disconnects you. I tried leaving a message for the manager of the location in Cedarburg, but the mailbox is full. All in all, a frustrating experience. I called the shop location and asked the tech to have the manager (McKenzie) call me the next day when she was in. The tech was very nice, except that she forgot to hang up the phone before announcing to her coworker, "OMG, I f*cking hate...." I can only imagine what the end of that sentence was, but I am going to venture a guess and say it was probably aimed at ME. I have been nothing but pleasant, not demeaning anyone or ever so much as raising my voice. So I certainly did not deserve that. I never did get that call back from the manager, either.

very good and fast service I love to come to this location for all of my oil changes, the are very…read morehonest and stick to my cars due date for things such as coolant exchanges and differentials.