Best Condominium complex in America. I enjoyed my stay for 6 years renting from the owner Mike…read more Alexia

From the owner: Luxury Condominium Rentalread more

We moved in to the building a year ago and are extremely happy. It is very well managed by Lyn Dees…read moreand the staff is so helpful! Al just asked if my bike tires needed air. Reggie is so personable and goes well above and beyond, too. It is maintained and cleaned constantly. Considering amenities, responsiveness of staff, and the lake front setting it is a highly desirable location. We are thrilled to be here!

Location, location, location!!! With views of Lake Michigan it's like being on vacation 24/7…read more Walk across the street for all kinds of shopping or walk on the beach. Well-maintained inside and outside and a great staff. A nice community of residents.

If I can give Sierra Realty 10 stars I would. They managed the condo building I lived in and did an…read moreamazing job. Can't say enough good things about them. We've had management companies in the past and nothing beats Sierra!

Extremely slow to respond to reported issues…read more Continual lack of communication between homeowners and property management agent. Cannot get direct answers, promises are not kept, requests are ignored. Routine & seasonal maintenance & repair is not performed. Updates to meet building codes has not been performed to meet deadlines. Multiple safety issues have been pending for months. Contractors have refused services because they haven't been paid. There are ongoing problems with plumbing, leaks, fire sprinklers, landscaping, vermin. Most recently, a dead rat reported on the lawn on Monday August 1, 2023 was not removed as of Saturday although at least three residents reported it to management and were told it would be taken care of. It is now crawling with maggots and attracting vermin. There are kids in this building. There is a lot of foot traffic - the library is across the street & there is a park & playground 2 blocks away. This is unacceptable. These issues affect our property values. UPDATE - 8/7/23 One week later, the rat (what's left of it) is still there.

As long as you don't mind dealing with the world's unhappiest and rudest doorman, it's a nice…read morebuilding with great views.

What a great building! I love calling 5855 "Home." The location is ideal, the views are awesome,…read morethe staff is terrific and the neighbors are friendly.

I live here. I feel a sense of security because of the door-men and maintinance staff. Indoor…read moreparking , elavators, no steps, out-door pool, full gym and friendly people. Everything I need.

I live here. Since 2011 it's been a great home. Wouldn't want to live anywhere else. Great door…read morepeople. They protect us and make sure our property rules are followed.

As a contractor, it's not always easy to deal with property management companies. However, NS…read moreManagement has been a pleasure to work with. Specifically, senior property manager Megan is on top of her game. She is very communicative and facilitates our jobs perfectly. Never had any issues with payments. Scheduling jobs is always streamlined. If you're in need of a management company for your residence I highly recommend NS Management and Megan. Mark M.

2/9/2026 (UPDATED AND REVISED) Owners in this condominium…read moreassociation are now facing a multi‑million‑dollar special assessment adopted through a process marked by missing statutory notices, incomplete disclosures, and major procedural irregularities. NS Management does not set the budget, but as the licensed management company they are legally required to act with ordinary care and comply with the Illinois Condominium Property Act. That did not happen here. Multiple owners, including my 89‑year‑old mother, never received a statutory budget or statutory special‑assessment notice. What we received were narrative letters with none of the required elements: no per‑unit amounts, no adoption date, no 115% rule, no petition rights, no statutory language, and no statutory budget format. My mother's written request to designate me as her authorized agent was also ignored. The consistencies of these omissions makes it difficult to view this as an innocent error. A petition signed by owners was delivered around January 6, 2026. The Board and the Association's attorney acknowledged it and invoked the 30‑day statutory deadline, yet no statutory meeting notice was ever issued. At the same time, the "budget" distributed by NS Management lacked every required statutory element. If no statutory notice was ever issued, it is unclear why the petition was acknowledged or why the statutory clock was invoked at all. The consistency of these omissions makes it difficult to view this as an innocent error. Owners who attended the January 19 meeting reported that the Association's attorney told them owners "could not veto" the assessment and that veto rights apply only to capital improvements. He did not mention the 115% rule, the 20% petition right, or the 51% veto threshold. His January 14 written explanation also omitted these protections. These omissions materially affected owner understanding, and because his explanation failed to include core statutory rights, I reported the matter to the ARDC. The statute is explicit, and the protections it provides are so clear that no attorney could reasonably claim to be unaware of them." Owners deserve a process that follows the law and provides complete, accurate information. The failures here were not minor oversights -- they were fundamental breakdowns in statutory compliance that placed millions of dollars at risk. Owners have already been told their assessments will increase by about $350 per month beginning in July, despite no statutory budget ever being provided and no vote ever occurring. The fact that NS Management and the Board's attorney responded to my complaints yet still intend to collect an assessment adopted through a non‑statutory process is alarming. Because of the seriousness of these violations, I have filed complaints with IDFPR and ARDC and I also plan to contact the Association's and NS Management's insurance carriers to verify that coverage remains valid in the event the IDFPR or ARDC determine owners were misled or statutory violations were committed, ensuring owners can pursue damages if necessary. I will be submitting this matter to the State's Attorney as well. This process has been extremely stressful and exhausting, but once I saw how many owners were confused, discouraged, or misled, ignoring these violations was not an option. I documented every step -- elevator notices, emails, mailed communications, and meeting interactions -- to ensure an accurate record exists, and I will continue collecting additional evidence while the agencies complete their reviews. It is also notable that the owner of NS Management has responded to every Yelp review except mine. Owners deserve an answer, and his silence only reinforces the seriousness of the issues raised. 2/12/2026 Follow‑up to Ken's Reply; Ken's reply misunderstands the issue. No one is claiming NS Management sets budgets or makes Board decisions. The problem is that, as a licensed management company, they had a duty to correct statutory defects before distributing notices -- including the Board's attorney's explanation that omitted the 115% exception. They sent it out anyway, and many owners relied on that misinformation, leading to widespread anger and real financial harm. That level of impact made a complaint to IDFPR(NS) and ARDC(board's attorney) mandatory. He flagged my review despite everything being documented. Prospective clients should also review the owner's curt and dismissive responses on other consumer‑advocacy boards to understand the broader pattern for themselves. I genuinely hope no other community ever has to experience what our owners went through. If anything here seems unclear, read the Illinois Condominium Property Act -- the law speaks for itself. THERE IS NO MISUNDERSTANDING! NONE! NS MGT don't set budgets, but they are responsible for the accuracy of the notices they send! Six owners I spoke with were mad, and after I showed them what was left out, they were even more mad.