2nd review. Caught this company lying multiple times..again. We moved into the rental property late…read moreNovember 2024. There was a dead tree in the backyard when we moved in. There was also supposed to be a yard service coming every month(owner was caught not paying for yard service, trying to be cheap). Yard service never came. We reached out over four months three times we heard back from NVAP. They said the owner wasn't concerned. all of a sudden spring comes around & the yard looks like shit. Now the owner is concerned and blaming us for the dead tree and apparently it's sentimental, because him and his wife planted it when they first moved in with their children. Which was a bold face lie by the NVAP to us, after talking to the neighbors that tree had been dead for months before we moved in, And that tree was original from when the house was built. shady. Also, our washing machine was broken for about two months and we were unable to do our laundry. Travis Tarun did not care. Worst landlord, he wanted to do everything the cheapest way possible and you can tell by the way the house was kept up, the cinderblock wall in the backyard was disintegrating, the kitchen sink also was sloppily repaired by him as well with the wrong color patchwork. We were moving out, we repaired multiple spots inside the house where there had been texture issues, mind you there was multiple previous texture issues all throughout the house and every single room from previous tenants as well because this is not the first time it had been rented out(found out from the neighbors), that was another bold face lie from NVAP- the owner was just a little neurotic about his house because this is the first time that's been rented out since they moved away to Arizona for work-lied to our face again. We used the same Handy Man that NAPM had hired days previous to fix another wall/texture issue in the laundry room needing repair due to washing machine lines. We get the walls fixed using their handyman, NVAP says they're going to need to get the walls fixed by the same person... when I called them out they changed their wording to say they just need to repaint, because, obviously it doesn't make sense to hire the same Handy Man that I just hired to fix the texture walls, He would be redoing his own work. Travis Tarun is a cheap landlord, and Nevada asset property management lies to their tenants with no remorse, embarrassing.

NAPM is exceptional. If the home you are considering is from this group, you are lucky…read more We moved in right as the pandemic closures started. Things were understandably chaotic at first, but it all quickly turned out fine. The house is on the older side for Las Vegas, which is great in many ways, but it's had a few items break. We discovered the dishwasher was on its last breath. NAPM happily replace it with an upgraded version. When the AC broke, they immediately brought over a floor unit until it was repaired. The pool pump broke, and someone was here the next day to look at it. When we renewed, they sent someone over to fix several minor things as part of the agreement. We did have one problem with an outside contractor taking too long to make an essential repair. We quickly found an amicable solution. NAPM is always responsive, no matter the issue, and works to keep its renters happy. Many similar companies in town could learn from their operations.

Alice is always very courteous, professional, and nice to us. She responds and gets all my…read morerequests asap. I recommend Alice as One of a Kind Team Lease. You Rock Alice!

This company is by far the best in NV.. Nicole and Camille have been fantastic to work with!!…read more I recommend them to everyone!!

buying a house whether it's your primary residence or going to be a rental property can be a huge…read moreheadache. These guys were like my aspirin. They made the entire process so easy. I couldn't even believe everything was done when I got my keys. I will never use another realtor. These guys have earned my business for life.

Wish I could leave less than one star. I occupied a property…read morefor 45 days and was greated with outlandish claims stating I had 6 additional occupants with no evidence to support the claim and then after moving out in that short period they not only kept the security deposit but also created an invoice stating I also owed money to them. I met the construction crew they hired on site and the construction crew stated they were fixing previous damage that was not approved in an invoice before I moved in but now has been approved and additional damage claims were created to charge me. Horrible company, stay away at all costs.

**Avoid This Property Management Company at All Costs**…read more From my experience dealing with property management companies, this one is by far the worst. If you come across them, **run the other way**--they will cost you money and endless headaches. Once you're locked into a lease, say goodbye to your deposit. They'll find any excuse to charge you for items you didn't even know existed. Maintenance emergencies? Unless someone is dying, you'll be lucky to get a call back by the next business day. They claim to be professional, but their move-in inspections are a joke--missing major issues that they later charge **you** for when you move out. This happened to me--I was forced to pay for damages that weren't my fault. **If you still decide to rent from them, take extreme caution:** Spend hours filling out your tenant check-in form. Document every tiny flaw in the apartment--no matter how small. Take photos of everything and send them immediately. Report **every** imperfection: a loose screen? Call it broken. Slight paint mismatch? Report it as unfinished. Any tiny hole? Mark it as wall damage. They use contractors who will **gouge you** with outrageous charges for random things--and at the end of the day, it's **your** money, not theirs. If you've had a similar experience, share it everywhere. People deserve to know. Just one example: Pics 1 & 2: Taken before I moved in (from a rental portal prior to my lease), showing the issue. Pic 3: Displays the same damage they later charged me for after I moved out. This damage was there before I moved in--I noticed it later too. Judge for yourself.

I'm extremely happy with this place. Ruth is the nicest person, always available and so helpful and…read moreefficient. Kevin is great at his job, maintaining such good communication with all the tenants and owners and agents. I will definitely recommend it for all your real estate needs.

Evolve Realty has managed my properties for the past 3 years. They communicate quickly via email,…read morephone or text. Any issues with tenants get reported if greater than a specific dollar amount, otherwise the property manager will take care of all things. There is a monthly statement that shows you the profit/losses. The expenses will be clearly labeled in an owners portal. Kevin is great to work with and is available to meet if needed. Kevin will make the rental as passive as you would like (where he will take care of everything), but you have the option to be involved too. Great company, good value, with knowledgeable staff that has gotten me great tenants. I definitely recommend them for real estate property management!

GREAT management company! Highly responsive! Jorge is a gentleman in how he handles the business.read more

This property management is terrible garbage disposal went out ! Then the sink started leaking!…read more all started June 24 2026 It is now July 31 still has not been fixed. I have had to turn off my water under the sink and have had no running water for 10 days because if I turn it on, it's going to flood !! The people they hire, twice now told me that they would be here to fix it. Never showed up.!! Just another delay and these people don't even bat an eye !!! the second toilet has issues !! Over a year ago. One of the toilets actually on Thanksgiving flooded my daughter's bathroom,7 started going into the kitchen. They were told about it prior to that !! Something was wrong with it.!! They don't care about nothing. All they want is their rent $ They are irresponsible. Just like the people they hire. I needed a licensed plumber in here get it done the first time. !! They will not replace the dishwasher!! I just don't understand why would a recognize real estate company/management take on a piece of property that the owner has no money for the upkeep and the tenant has to pay dearly!!!! Still I have an ongoing issue with the dryer. It never ends in this place.!!! I will never rent from them as long as I live. I could never imagine buying a piece of property from these people forget it !! I could never trust them.!! Never say sorry nothing !!!! As if all of this is normal !! They never try to make right !!! I will be moving out of this dump!!! I have every textI have every picture!!!!

Top Notch is by far the best management company in Vegas, it honestly takes pride in serving its…read morehomeowners and the residents that occupy their homes. I have never seen more professionalism and courtesy shown by an broker. Rina is a great person who knows maintenance and is very attentive to the needs of the residents. Prompt service and great customer skills equals a successful company who takes care of its clients. Strongly Recommend Top Notch to anyone in the rental market!!!! --

We rented a condo from Rina in May/2017 and the move went smoothly but unit was far from being…read moreready. Washer did not work (broken to present day), many fixtures are missing or rusty and patchwork on second bathroom is shoddy. Last spring we found out Top Notch had merged with LSI PM and we were not offered a lease renewal. Now we have to move because owner wants to sell condo and 30-day notice caught us off guard.

Natalia did an excellent job finding tenants for my property. She was thorough and diligent in…read morereviewing the credit histories of multiple applicants, ultimately selecting the best candidates. Thank you, Natalia, for doing such a fantastic job renting out my property! Jamie consistently kept me informed about any needed property repairs and found reliable contractors to handle the work--excellent job! Mary was always quick to resolve any HOA-related issues. Thank you Mary! Overall, I am extremely pleased with ERA Brokers Consolidated in Las Vegas for managing my properties. They are the best property management company I have worked with!

After a horrible experience with another firm (Berkshire Hathaway) and honestly we believe it was…read morethe individual herself that caused us to seek out more experienced help but that's another story. Monk contacted me and said he could and would sell our moms house and that's exactly what he did. It was just that easy and he and his staff were very professional and kind. I highly recommend Monk and his staff, make your life easier and let the people that know how to get it done help you too! Thank you Monk & staff