I can only review the aesthetics! It's a beautiful place ! State of the art. Bright and lively. Big…read morespaces. Card rooms. Steak house. informal restaurant. Went to a meeting there and everyone was super friendly. The CEO is fabulous! Will always have a smile! The gate must have your name to get through so that's good! You can always get a tour here, which is fantastic, so I recommend that! It's a great place.

My mother was in memory care for approximately 1.5 years. The facility is kept very clean and the…read morestaff is friendly caring and very kind. My mom died there recently and the love ,compassion and respect the staff showed mom and the entire family was beyond belief. This facility is second to none. Best decision we made.

Candy is a consummate professional that knows her trade very well. She is my trusted resource as a…read moreSenior Real Estate Specialist when I come across seniors who are in need of her services who no longer can live at home. She cares about her clients and is patient and knowledgeable. You will not be let down if you reach out to her! Thank you Candy!

Melissa was very perceptive. She pick up on the needs of our family members. She was kind…read more She never tried talking us into something that didn't fit our loved ones needs. Several of the places were beyond our means. Very quickly she recognized our needs. She did extensive research. Through her diligence and patience she found us the perfect place. Thank you Melissa

As a professional caregiver who worked inside this facility accompanying a memory care resident, I…read morewant to share what families should know before placing a loved one here. This facility is expertly presented. The marketing is polished, the awards are visible, the tours are warm. What I witnessed working inside tells a different story. Staff yelled at residents, the people in their care. This was not an isolated incident. I also observed a resident being kept isolated in her room, apparently because staff did not want to manage her. When she told me she was hungry, I helped her into her wheelchair and brought her out myself. No one on staff had responded to her. On medication: I personally observed and reported improper medication administration to both the facility and to my agency. Families should ask specific, detailed questions about how medications are tracked and by whom. Here is what I think families most need to understand: the staff know when they are being watched. When families visit, the tone changes completely, the staff smiles and are exceptionally friendly. The moment they realize you are not a visitor, that you work there, that you live there, the warmth disappears. That gap between the performance and the reality is the most important thing I can tell you. At $3,600 to $6,895 a month, families deserve more than a facade. I share this not out of personal grievance, but because your loved one will be there when no one is visiting.

Update: While I live thousands of miles away and due to low income I cannot visit often, I have…read moreheard and regularly receive reports from family members who have been there more often. Artis Boca Raton is one of the best Memory Care Homes in the area, and I feel reassured and have some comfort, in knowing that my mother is in kind and competent hands. While I must stand by all I said in my earlier, fair review - which had favorable things to say about Artis Boca Raton - it is important to give an update as well. Caring for elder people with dementia is a vitally important and very difficult job. While I wish I could "see for myself" more often, I trust from what family members have told me, that my mother is safe, well cared for, and far more comfortable at Artis now. This means so much to family members, who by the cruel twist of fate cannot be there more often. My mother means the world to me, so I wished to thank Artis Boca Raton for taking such good care of her while I cannot.

Great place and beautiful campus. New to the area and just love the loving kindness vibe. It is…read moretruly amazing to be able to be a part of this campus.

My loved one spent a few years at St. Andrews the majority of the time, he enjoyed it…read more Unfortunately he had an injury and fell and was injured and they couldn't locate him for 5 hours even though he had his location bracelet on. From what I now understand, it tells the office who needs help but doesn't let them know where they are located. He passed away a month later. Now I am having issues being refunded the money that is owed back to me. TJ won't answer the phone and is not returning my calls and we moved everything out over 2 months ago. it's important to know the right questions when moving into this location.

My mother is in assisted living at 5 Star. We have reported that items are being stolen possibly by…read morestaff as they are the only people to enter her room. Management was informed are seem unable to stop the situation. It's sad to see objects of sentimental value stolen. We have removed valuable items But even sentimental item with minimal value disappear. My advice if you're considering 5star is not take anything of value with you (either monetary or sentimental value) as they disappear.

Great senior community for independent and assisted. Large apartments with lots of closet space,…read moregreat food and amazing activities. Highly recommend.

My 83-year-old mother was transferred here following a bout of pneumonia. Overall, the experience…read morewas mixed. I understand that no facility is perfect, and some hiccups are to be expected, but a few issues made her stay more challenging than it needed to be. Unfortunately, her dentures were lost on the first night, which created a significant hardship. Without teeth, she was unable to eat most meals, and the puréed food provided was thick and honestly unappetizing. I ended up bringing her soup each evening so she could eat comfortably. What stood out most was the clear difference between what felt like an "A team" and a "B team." When V, Jennifer, and Mark were on duty, my mother was well cared for--knowledgeable, attentive, and personable. Other staff members seemed less experienced and less warm. The facility is clearly understaffed; while some aides were wonderful, others were not particularly kind. Cora was an absolute doll, but she had far too many patients and not enough support. Teri, the concierge, was truly five-star. Any issue we raised was addressed promptly and professionally. The rehab team--both PT and OT--were amazing and are the primary reason we chose this facility in the first place. They exceeded expectations. Areas for improvement include staffing levels, consistency of care, cleanliness, and food quality, which was mediocre overall. With more support and better oversight, this facility has the potential to be much better, especially given how strong some members of the team truly are.

Initial observation a very nice place. Lovely grounds and lobby. But very old and antiquated…read morepatient rooms out of the 1950's (beds don't work properly, wheelchair wheels without tread, foot and leg attachments mismatched, bedside tables rusted). Staff doesn't introduce self or what position they are in. Call lights go unanswered for long periods of time. No help with cutting up food if needed. PT staff is fine, but not known when PT /OT is scheduled for patient. Loud noises in hallways among staff. Sad what patients with Medicare or Medicaid have as a choice for rehab when there are no other financial options. write your representatives. I'm sure all other rehabs are the same.

When my grandparents are in need of rehabilitation after injuries or hospital visits, this is the…read morefirst place we try to get them in to for care. We absolutely trust Sinai with their care every time! The facilities are so clean and the staff is so friendly.

Beautiful physical facility with great amenities and impressive security measures insuring peace of…read moremind. Physical therapist, occupational therapist, speech pathologist all very proactive in treatment plan for recovery. Nurse's aides(aka clinical assistants) were exceptional in patient care. Actual Nursing Care is mediocre at best. Indifferent, apathetic, robotic! Dysfunctional supervisors did little to coordinate and communicate with patient and patient advocates, borderline neglect that no one addressed or spoke with family members. Ok if your healthy, beware if you need immediate assistance. Be prepared to wait 20 minutes if you need assistance or medication. Better bring an air horn if you need help!

Violent patients in memory care have sent my mother to hospital multiple times. Lack of…read moresupervision. High turnover in staff at all levels. Keep raising prices but no added supervision. Vague, inconsistent incident reports. It's a shame as nice on exterior and could be so much more if they paid for competence, experience and compassion. Memory care residents are elderly and vulnerable. They deserve better care and to be safe AT ALL TIMES.

Just had a family Thanksgiving dinner in memory support. So friendly and great food. I'm still so…read morepleased with the staff and service. No regrets about signing Mom in 6 months ago.

I was recently sent to 23315 Blue Water Circle, aka Edgewater at Boca Pointe by an agency for a…read moreprivate duty case. From my observation, the staff members are predominantly Haitians and most of them, from my perspective, lack interpersonal and communication skills. There was one nurse who was nice. I want to convey my appreciation to that particular nurse. This is what transpired to the best of my recollection. I was accosted by two staff members. They were questioning my job description. They wanted me to do their jobs and I declined. They wanted me to perform their duties which they probably believe was beneath them. The client is paying for services rendered and I believe the facility's staff members are the ones responsible for her care during her hospitalization. I don't mind assisting; however, I will not lift nor will I use my body as a Hoyer Lift. I made that quite evident to my employer that I cannot lift. I accepted the case because the client was ambulating and she didn't require toileting assistance. Basically, from My perspective, I was more of a companion. I made sure she eats, take her meds as scheduled among other duties. The family at that time, have never had anything negative to say about me or my performance when the client was being cared for in the comfort of her home. When I was at the aforementioned facility, I was minding my own business and one of the aides, walked up to me and she said, the other lady who worked yesterday, she did everything for the patient; we did not have to do anything. I don't believe the staff members should have accosted me. Additionally, I called for assistance when the client had to go to the bathroom. It took what seems like eternity for a response. Their response time is terrible. It took approximately 30 minutes for the assigned staff member to respond. I believe they are short staffed and I recommend a floater to help the staff as needed. There are times when the client defecate and urinate in her pants because no one acknowledged the call light in a timely manner. Are these people volunteering their time or are they being compensated? I informed the RN, Charge Nurse, that I would prefer not to be interrogated or harassed by members of her staff. I informed her if she has any issues with me, I would prefer for her to contact my employer as opposed to confronting me. She was disrespectful, boisterous, unprofessional and uncouth. The Charge Nurse came in the client's room while I was using my phone. I told my client I had to call my bank and she granted me permission to make the call. On her way out, the RN sarcastically stated, " You need to watch your patient." I went by the Nursing Station and she was not at the station. I saw her conversing with someone in the break room. I politely asked if I may speak with her. " What do you want?" I said, May I speak with you? I said to her respectfully, do you have something to say to me? I hope they have camera. She started swinging her hands and she got extremely boisterous. " What is your problem?" If I have something to say to you, I would say it." I called and reported the incident to the Director of Nursing. I told her I will, if necessary, climb the chain of command. Apparently that bothered her. She called me back to tell me the facility is a non profit and she does not want me back. She told me she spoke with the client's children and she does not think I am a good fit for the client. I helped this client in her own home for approximately eight months. Tables do turn and everything in life is transitory. The Director of Nursing has an Haitian accent as well and I believe she is upset that I reported her unprofessional compatriots. In conclusion, I want them to know not to make assumptions. I took early retirement and I choose to work part time with the agency. I have three College Degrees and the last one I got is from Nova Southeastern University. I am a retired teacher and private investigator. I am an educated woman who took early retirement due to my current health issue. The Moral of the story is, " Do not judge a book by its cover." We have to treat people how we want to be treated. Lastly, be careful with power. Power is a dangerous weapon. Use power carefully. God is the true power. I will continue to excel because I serve a God that will never abandon me. In conclusion, What they meant for evil, God is going to turn it around for good.

We visited a few times and talked to many residents. From our observations and conversations with…read morethe residents there, we found that this place has a serious noise problem for a retirement community. They allow traffic too close to the building--an old building built in 1980 that has paper-thin walls and was constructed when building codes were lax in the state of Florida. Additionally, they use golf carts that produce excessive noise, reminiscent of those found in third-world countries. Furthermore, they are short-staffed and have a high turnover rate. Residents complain about the lack of activities and things to do. Considering the asking price of $100,000 to get in and the monthly fees ranging from $3,000 to $6,000, one wonders if they are out of touch with reality. During the sales pitch, they appeared desperate for money. In an attempt to gain a clearer understanding, we checked the company's financials on their site and discovered that they are barely afloat--essentially insolvent. with huge debt, The future looks bleak as these properties will require significant repairs. It is crucial to exercise caution as investing in this community may result in the loss of your money.

This review is for Marla Weinman, former Lifestyle Enrichment Coordinator for Arden Courts Memory…read moreCare. Marla's influence and support of our mother was above and beyond the call of duty. She is one of the most caring, empathetic and compassionate human beings we've ever met and truly cares about the people she works with. We are so grateful to you, Marla! Thank you for the wonderful friendship and care you gave our mother. We want to wish you all the best! Siler Family

I wasn't able to visit my mother for a month due to my other parent being ill. The entire time I…read morewasn't there, I was completely confident that my mother was absolutely fine. The staff continue to amaze me on a daily basis. I've met wonderful people while being part of the Arden Court family. The activity director Marla and her assistant Gigi are fabulous beyond words. I am so grateful to the staff at Arden Court for keeping my mother safe, clean, loved, and smiling during this very difficult time of life.