Naomi's review, hit the nail on the head. Great sales pitch and zero delivery on promises. Memory…read moreCare unit is a joke. The staff is incompetent and heartless. Patients are left unsupervised and without stimulation each day. It is a warehouse to put it mildly. I put my relative here because I thought there would socialization, stimulating activities, aides who have compassion and experience, etc...and I have experienced none of those things. To put it in a word, this place reeks of neglect.

The building is beautiful and they give a really great sales pitch. But that's as far as it goes. I…read moream familiar only with the memory care section. They are understaffed and the staff they have are not trained to deal with memory care patients. The patients are neglected, and simply not given the attention that they need and deserve. The families of several residents have to hire private care. In addition to the outrageous prices they're paying for care they're not getting.

They don't take pride in their residents. Lots of complaints from residents and their families and…read morethey just don't care. For the price they charge they should be feeding them 5 star dining .. I had to go out and get dinner with my own money for my parents to eat. I took one look at that food and said you are not eating that. They Should feed there own family members first

My dad has been very well taken care of at Harbor Chase!!!!!! Great staff and very easy to work…read morewith.

My parents just moved to Strafford Court. I had some minor concerns, and left a message at 8:30…read moream, and received a call back from two staff members within the hour including the Director of Sales. They answered all of my concerns with solutions, and had already visited my parents the day before to address the same concerns.

I live here Love everything help people and staff dinner…read morewaiters are so much fur great place to live

The difference is like day and night! We are very happy that we moved my mom to Parkside Tamarac…read more She was previously living in a memory care home owned and operated by a different company, but she had to move because that company is converting the property into apartments and condos. From the moment we met the Parkside staff, we were impressed by their kindness and helpfulness. The Tamarac location is brand new (as of March 2025) and it is dedicated exclusively to Memory Care services (as opposed to assisted living). Parkside also offers furnished rooms, which made our move even easier. When you tour the new location, you can see that every detail has been carefully considered, and everything is pristine. The central kitchen would be a dream for any professional chef, and the beauty salon is fully equipped and conveniently located for all residents to use (see photos). Moving a parent or loved one who suffers from dementia can be overwhelming, but the staff at Parkside went above and beyond to make the transition as smooth as possible. We are incredibly grateful for their support.

I am so happy that I found this facility for my loved one . It is new bright clean beautifully…read morefurnished rooms lots of windows . The staff is very kind and the Director Seema and Sean are both ready to help anytime . They are so wonderful and I couldn't ask for a better experience . Highly recommend this place

This facility exhibits serious and ongoing deficiencies in both operations and resident care. Staff…read moreconduct is consistently unprofessional, marked by indifference, lack of accountability, and a failure to perform even basic caregiving responsibilities. There are significant safety and maintenance concerns that appear to be routinely ignored. The building is in a state of clear disrepair, with needed repairs left unaddressed. Sanitation conditions are unacceptable; bathrooms and floors are frequently dirty, and there is a persistent and concerning presence of mold and mildew throughout the facility. Most alarming is the apparent neglect of residents' fundamental care needs. Basic hygiene is not consistently provided, with residents reportedly going without regular showers due to staff inattention. This represents a failure to meet even minimal standards of care and raises serious concerns about regulatory compliance and oversight. The overall condition of the facility--both in terms of physical environment and quality of care--reflects systemic mismanagement. Prospective residents and their families should approach this facility with extreme caution and strongly consider alternative assisted living and memory care options in the West Boynton area that provide appropriate standards of safety, cleanliness, and resident care.

Had an excellent tour and very informative. Sorry that you are currently full we will have to keep…read morelooking as we are in current need. if we cannot find something soon we will return to get on the wait list.

I found myself suddenly in the position of searching for Assisted Living for my mom this past…read moresummer--from 3,000 miles away. I am *incredibly* grateful to have found The Arbor at Delray via extensive searches of various search engine reviews (note: they thankfully have a lot more reviews, and quite positive ones, outside of this particular engine). It was very easy to connect with the leasing team. I worked predominantly with Jarrett from start to finish, and I cannot sing his praises loudly enough. I was able to get a complete video walkthrough tour in real-time with him on short notice, he helped us to navigate the challenging situation of a nebulous rehabilitation discharge date, answered all of my questions thoroughly, and was SO communicative and helpful throughout the process, well after his job was complete. He went so far above and beyond for my mom in getting her set up once she arrived. My mom has been at The Arbor at Delray for almost three months at this point, and she has adjusted really nicely, which is a HUGE testament, because like so many, she was quite resistant to the (very necessary) transition from independent to assisted living. She went from pleading to return home from rehab rather than enter any assisted living (not yet having seen The Arbor) to asking me to sell her independent living condominium after moving into The Arbor. During the time that outside home health services were visiting her, I repeatedly received the unsolicited feedback from them that this was among the nicest facilities they'd ever visited and that they would be thrilled to have the opportunity to reside their themselves. One of them joked that she was scheming how to break her own hip to qualify and referred to it as the "Taj Mahal of Assisted Livings." If you're looking at The Arbor, keep looking. I couldn't be more delighted and RELIEVED that our search led us here and that we were able to secure a spot for my mom where I can know that she is well-cared for in a clean, cheerful, respectful environment... with GOOD FOOD TO BOOT. My mom actually likes the food (did I mention the filet mignon that's on the "always available" menu)- which is quite high praise coming from her and not exactly typical of assisted living settings. She describes the nursing staff as universally polite and helpful, and I only wish she had the energy to attend the various lectures and singalongs and brain games and casino nights and ballet recitals and alllllll the things that this vibrant community offers. Seriously, I am grateful every day that The Arbor was an option at the time we were searching. Thank you again Jarrett for helping to make this happen, and thank you also to the rest of the team - Jennie, Zusy, Teresa, Karen, and anyone else I'm forgetting - for your care of my mom. I am eternally thankful.

Visited The Arbor several weeks ago for consideration for…read moreassisted living for myself. People seemed to be very friendly in the lobby. The facilty was clean, not noisy. Met, Jennifer, one of the staff in management at the Arbor. She was very helpful answering questions about the facilty with respect to cost and regular activities. She took us on a tour of the Arbor and showed us a studio unit. I appreciated Jennifer's professionalism and concern answering questions about activities, Jewish services on Friday and matters pertaining to medically available staff. I am seriously considering becoming a resident in The Arbor for these reasons. Star rating 5.

I'm fairly disappointed my mom is there. She has Alzheimer's. They have assisted living and…read morelong-term care, but no memory care there i feel like they were misled saying that they did have it there. My mom physically is fine.She doesn't belong in long term care

As I'm getting older and have suffered a stroke, I'm thinking I best find a home for my final…read moreyears. So, I contacted Susan Lawrence, John Knox Village's Life Plan Consultant, and I just can't give her enough praise. She was totally professional, polite and gave me really good information, which based upon her near 20 years of experience at John Knox Village, she was more than able to do. John Knox Village is huge in size, covering some 70 acres but it's not just some other big complex. Not at all. With its beautiful and lush setting along with a near endless list of amenities, it's actually a piece of tropical paradise. I couldn't have been more impressed with good health care offerings, with everything from independent living to assisted to full care all covered under a life contract. Also. their housing with their Garden Villas, Heritage, Village and Cassels towers with two or single bedroom (maybe more) designs. In all you really have to actually see it to know it. But without any equivocation I can say for what it is, it's the best around that I know about.

Courtyard Gardens is an assisted living and memory care community…read more It is a 1 level building and it is kept very clean and attractive. The residents have small apartments of their own unless they are in memory care where they may share an apartment. There are 3 meals a day, cleaning and laundry service for each resident. There are also varied activities during the day. Plus a beautiful patio. The staff is friendly and ready to give assistance when needed. It is a good choice when looking for a loved one that needs extra care!

The facility is rundown, filthy stained carpets separating, smells awful, staff let's patients stay…read morein soiled underwear, rarely check on memory care patients.