If I could give a rating of ZERO stars I would. Find another doctor if you are considering this practice, especially Dr. Jennifer Santiago. I had a wonderful experience in the past as she delivered one of my sons. There almost seems to be a turning point with her. It seems to be that her skills are acceptable for routine visits but dealing with her in more serious situations ( like a recent miscarriage ) has been an absolute nightmare. I recently went through a serious loss and although Dr. Pham was the attending doctor I needed to speak to Dr. Santiago because she had delivered my son 4 years prior and felt i had a good doctor-patient relationship with her. I never even got so much as a returned phone call from her and she would not take my calls. A follow up appointment (other than bloodwork) was never offered.. They are scared of a lawsuit. I called one last time to demand answers to my questions only to be hung up on at least 4 times and was told I was discharged from the practice. Four weeks after my miscarriage, my Beta Levels still show Pregnancy hormones and have never even had a phone call to discuss my options. I have been told by friends who have experienced miscarriages and other healthcare professionals that they should have followed up with an ultrasound, a cervical check or even a possible D&C. Like I said, not a single call. Luckily, I have my records and now have a wonder doctor (Dr. Kusic at Capital Womens Care). Throughout this experience, the doctors at OBGYN Associates of Alexandria were unprofessional and uncaring. I don't recommend a single doctor in this practice (OBGYN Associates of Alexandria-Walker Lane in Springfield VA). A miscarriage is one of the worst things a woman can face, the experience I had with this doctor made it even more painful. Based on my experience alone, I would no longer recommend Dr.Santiago to anyone looking for an OBGYN. I would also question any reviews that rate this doctor well. Ladies, you have many choices of OBGYN's in the Northern VA/DC area. After what I've gone through, I would say this to my best friend, my mother, my sister--STAY AWAY from OBGYN Associates of Alexandria and especially from Dr. Jennifer Santiago. read more