You will receive expert and sincere service here! Needed to send a very important legal document…read morequickly and found here. The woman helping me couldn't have been more kind and efficient. I will drive farther to frequent this establishment because of her kind professionalism. Additionally, it's a full service location with PO Boxes for rent, a cute area for last minute gifts or cards and of course packing/shipping/mail. Don't hesitate to use this business for your mailing/faxing needs!

They are not as experience as they tell you over a call. As a company advertising as one the…read moreleading passport photo requirement, we ended up in LA with wrong photos for our EU passport. We paid for 2 sets of photos for almost $60 that had to be tossed out.

Thank you, Abe and Gemma!…read more I've been a customer of PostalAnnx through PostScanMail for over a year, and every time I come into this place, I'm always greeted with a warm and welcoming hello! The employees here are so friendly and upbeat and always willing to help out! I remember one time I came in, and one of my envelopes that contained some VERY SENSITIVE INFORMATION came up missing from my pick up request. Abe must have spent about 20 minutes looking up and down and around for my envelope. He ended up finding it in the similarly numbered box then mine, whomever put it away must have just jumbled the numbers around but I was SO RELIEVED that not only did he find it but he was so empathic even after. I'm a happy and satisfied customer after being in business with them for over a year, and I don't plan on stopping any time soon! 5/5, highly recommended!

Great business just make sure when you go in there to not trash there's no trash cans there than…read morethat guy there was very polite and professional. I was not having a good day.

Was such a pleasant and easy process to set up a mailbox with them! Def recommend to anyone looking…read morefor any package/mail related business!

I visited this business last week and I'm sorry to report that the Girl at front counter was…read moreextremely rude. And she spent about 20 minutes on her cell phone speaking in a foreign language. Didn't seem like she was conducting business- just social. Lady doing prints and photos, etc was very friendly and polite! I would rate her 5 stars.

The service was great and the photo quality was also amazing. I would come here again to take…read moreanother passport photo.

I didn't know they offered apostille and notary services until I looked them up online today, so I…read morewas pleasantly surprised to find out I could come back here for those too. I've been coming to this PostalAnnex for years whenever I need to mail something internationally. I've also had passport photos taken here and even renewed my passport through them. Every single experience has been smooth, and everyone has always been friendly and helpful. A special shoutout to Jamie. She is absolutely amazing! Her customer service has been consistently outstanding over the years, and she's one of the main reasons I keep coming back. It's so rare to find someone who is always so kind, super knowledgeable, and genuinely willing to help. Because of her, I've referred several friends and family members here without hesitation. If you need shipping, passport services, notary, or apostille assistance, I highly recommend this location. And thank you, Jamie. :)

Manager went above and beyond for me on a project I was working on for my boyfriend. Staff was very…read morenice. Every time I've been in there they've been able to help me with what I need.

I actually frequent this UPS Store location often. Whether I'm shipping items, or returning Amazon…read moreitems, this is my go to place for everything shipping. The people here are always super friendly, super helpful and I'm always greeted with a smile. The parking is great, the store is always clean and tidy, and the service is top notch. If you have to ship anything or return an Amazon item, make this your go to location! Oh and by the way, I've also used this location for Notary Services and it was quick and painless!

Wonderful service. Professional, friendly, and kind staff…read more Thank you for your work. Highly recommended.

I stopped in this morning to return and Amazon order that I did not need. The owners were working…read morethe counter and are the nicest individuals. After returning the item we visited for a short while until they started getting busy. I value their commitment to excellence and ghe love and care they show their patrons. This is definitely my go to UPS store for shipping, mailing, Amazon returns, notary services and so much more. All of their other staff members are quite professional and kind as well. Highly recommended

I was about to write a review for this UPS store when I came across another review describing an…read moreincident that I personally witnessed while standing in line as the next customer. I normally do not read other people's opinions, but I felt this review was unfair and did not present the full situation. I witnessed and heard the entire conversation because I was directly behind the customer in line, waiting while he spent a long time arguing over a small return charge. The customer was upset about being charged for an Amazon return through UPS, while the same return could have been free through Walmart or Whole Foods. The manager calmly tried several times to explain that the charge was related to Amazon's return policy, not the UPS store itself. Unfortunately, the customer was unwilling to listen, became very disrespectful, used inappropriate language, and left angrily. What surprised me most was seeing such a negative review afterward without including the full context. I have personally used this UPS store for years and have always received excellent, professional, and helpful service from the staff. It is disappointing to see them unfairly criticized.

Erika! Thank you so much for your kindness and courteous to me and others! I see you being super…read moreprofessional and such a wonderful person to be around. This place is very lucky to have you part of the team. You are such an asset and a valuable member of Team UPS Lake Forest! Yay!

Very helpful! Locally owned business that provides excellent customer service for all shipping…read moreneeds, notary services, etc. wholeheartedly recommend!!

Thank-God for places like this. I get so many large packages and UPS envelopes sent to me and this…read moreplace has really made handling my mail much easier. It;'s nice because no one know where I live since I work from my home. They are super affordable, about $350.00 per year. Well work it as oppose to a PO Box.