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    LiveScan Plus

    4.9 (56 reviews)
    Open 9:00 am - 6:00 pm

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    Recommended Reviews - LiveScan Plus

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    3 months ago

    Helpful 22
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    1 month ago

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    2 months ago

    Great service, although the building is undergoing renovation the owner still remains professional and efficient.

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    9 months ago

    Easy in and out. Nice person behind the desk. If you need to get a live scan, I would highly recommend this business

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    7 months ago

    Would come back super reliable very kind! Please come and check it out if you haven't already let's keep this place going

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    1 year ago

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    2 years ago

    Helpful 1
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    10 months ago

    Great customer service I loved the fast service will definitely come back here to do my live scan

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    2 years ago

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    2 years ago

    Good customer service and good service. They have all the tools and equipment to perform their job.

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    3 years ago

    Business owner information

    Photo of Suresh K.

    Suresh K.

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    2 years ago

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    Photo of Suresh K.

    Suresh K.

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    2 years ago

    Trupti was immensely helpful! Super sweet lady. My live scan was quick, easy, and affordable. Would highly recommend!

    Business owner information

    Photo of Suresh K.

    Suresh K.

    "Thank you for recommending us! We appreciate your feedback!"

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    Photo of Jan V.
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    1 year ago

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    5 years ago

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    Trupti T.

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    2 years ago

    Quick and kind service for fingerprinting! Would definitely return for any services needed.

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    2 years ago

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    Photo of Suresh K.

    Suresh K.

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    3 years ago

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    Suresh K.

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    Photo of Mel H.
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    3 years ago

    Helpful 1
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    3 years ago

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    Photo of Suresh K.

    Suresh K.

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    3 years ago

    Wonderful experience! They were prompt, kind, personable and professional. Absolutely recommend coming here for your needs!

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Photo of Suresh K.

    Suresh K.

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    2 years ago

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    Photo of Suresh K.

    Suresh K.

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    3 years ago

    Had a Live Scan completed here- fantastic customer service! I appreciate the attention to detail to ensure that everything went smoothly.

    Business owner information

    Photo of Suresh K.

    Suresh K.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Photo of Suresh K.

    Suresh K.

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    3 years ago

    Professional livescan service. Was in and out with little wait. They also have mail supplies and services.

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    Photo of Suresh K.

    Suresh K.

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    3 years ago

    Fast and easy live scan. Relaxing music and video were playing. In a tiny place, good service.

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    Photo of Suresh K.

    Suresh K.

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    2 years ago

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    Photo of Suresh K.

    Suresh K.

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    3 years ago

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    2 years ago

    Came in for a live scan, very quick and easy process. Very calming environment and they offer many other services as well!

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    3 years ago

    Came in for a life scan for work. Nice friendly atmosphere! A pleasure to work with.

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    Photo of Suresh K.

    Suresh K.

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    2 years ago

    Went for a Live Scan, was easy and quick. Service was professional. Solid all around.

    Business owner information

    Photo of Suresh K.

    Suresh K.

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    3 years ago

    Quick service and very nice people. Extremely helpful and responsive. Support small businesses!

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    Photo of Suresh K.

    Suresh K.

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    2 years ago

    So easy and fast! Highly recommend for services! I was able to get my Live Scan done with no wait! Support Local!

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    Page 1 of 2

    Ask the Community - LiveScan Plus

    Review Highlights - LiveScan Plus

    I went in to get my fingerprints done and my experience was nothing short of pleasant and a breeze thanks to Trupti.

    Mentioned in 12 reviews

    Read more highlights

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    A 1 Mail - Portola Plaza, Mission Viejo, CA

    A 1 Mail

    (77 reviews)

    Been going there for years and years! Always pleasant and friendly service. My go-to notary service.read more

    Yesterday I had the WORST customer service experience at A1 Mail in Mission Viejo. On Wednesday I…read moreneeded to ship a very important item to my son who had moved out of state. I went to A1 mail to see what the best/quickest options were to get it to him by the weekend. A woman helped me, showed me all the options and we agreed on a FedEx option that would arrive on Friday. Late yesterday (Friday) I pulled up the tracking information expecting to see the item was delivered or out for delivery but the tracking showed the item had not moved from Mission Viejo. The status was showing "shipment information sent to Fedex" and "we"II add a delivery date as soon as we get your package". I immediately called A1 mail to see what happened. I explained my situation to the man who answered the phone who abruptly said "yes, it shipped" without getting any information from me. I asked him how he knew this since he hadn't asked for a tracking number, my name or any details. He told me that "Fedex picks everything up every day" and that "it was gone". I asked him to at least take my tracking info and look up the item which he did (hesitantly). After checking the tracking number he claimed that Fedex takes "2-3 days" to update their website. I explained to him that I was "stressed out" because this was a bank card and my son needed it for his rent this weekend. He asked if the card had been activated and when I said it had not, in a very snarky/sarcastic tone he replied "well if it hasn't been activated then why are you stressed out". Not liking his attitude, I asked to speak with the woman who helped me or a manager. He said to describe the woman so I gave him some specifics and his response was that they have two women who work here that look like that. I could hear another person in the background and I again asked to speak with her or a manager. He then told me he was one of the managers and had been there longer than anyone. Since I could tell he wasn't going to help me any further I decided to drive over to see if I could speak to someone who actually wanted to figure out what happened. When I got to the store I asked him if I could speak to the woman (turns out her name was Diana) who had helped me ship the item. She came out and we pulled up the tracking info which CLEARLY showed the item had not shipped. They both tried to convince me that Fedex had not updated their system. I have experience with Fedex and I could tell that the item had never moved from A1 Mail. Since I was getting no help from them I went out to my car and did a customer service chat with Fedex support. They told me unequivocally that Fedex never received my item. I went back into A1 and showed them the reponse from Fedex support. They stood firm with their explanation that the item had shipped and Fedex just had not updated their system. I continued to argue with them about it and they said their Fedex driver would be there in a half hour and they would discuss with him and call me back. I went home and called Fedex directly and spoke with a representative. They again told me the item was never received and there was no way their system just wasn't showing an update. Shortly before A1 was closing for the evening I received a call back from Diana. She said their "regular" Fedex driver did not come by today and said I could call the driver's supervisor on Monday and see if I could get an answer as to what happened. I told her I had just gotten off the phone with Fedex and they again confirmed the item had never been picked up. Her response was "and you beleive them over us". I told her this whole situation was unacceptable and at this point I wanted a refund for my shipping fees ($22). She said she couldn't do that and I would have to come back in on Monday after 2pm when the owner was there. This whole situation is completely unacceptable. My son's bank card is now lost. The two people who work at A1 seemed to be blaming me for everything and not wanting 1) do their job, 2) assist with a problem for the service paid for, 3) were completely rude and unapologetic and, 4) made very little effort to help figure out what happened. I have used A1 mail for many many years, but after this experience I will never use them again and will definitely be sharing what happened to me with anyone who asks for a recommendation for a local mailing establishment.

    LiveScan Plus - fingerprinting - Updated June 2026

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