If you're looking for an urgent care that truly cares about its patients, this is the place to go…read more The entire staff is kind, professional, and always does everything they can to get patients the care they need as quickly as possible. I especially want to recognize Dr. Andrew. I've been seeing him for a couple of years now, and he has never once disappointed me. He is knowledgeable, compassionate, and has a way of making you feel comfortable and genuinely heard. That kind of care is hard to find these days. I highly recommend this urgent care to anyone who needs quality medical attention. I actually drive from Mid-City Los Angeles just to come here, and I think that says everything. When you're willing to drive over an hour because you trust the doctors and staff, you know you've found a place that's truly exceptional.

What an amazing experience. First time coming to urgent care, and Andrew and his assistants were…read moregreat. I came in with a double ear infection, and could not hear out of either of my ears. Whole process took about 15 minutes, and I he sent me off with my ears washed out, and some medicine sent to my pharmacist. Great great experience. I recommend anyone go in, especially for ear problems.

Ok.. to start, I never saw Parsa, but this is his office. The staff.. horrible! I was assigned this…read moreoffice with my insurance group and from the first visit to my last straw interaction, this office did not practice Patient CARE.. they practiced I DONT CARE! The front desk staff is so uncaring. They do not know how to exercise basic humane reactions. You walk away from an appt not even have a result. They dont even submit referrals correctly It took me 6 or more months of calling weekly to get them to submit my cpap machine properly. Literally filled out the main referral for the mask only. Called called called and finally gave them a list of codes I received from the providing facility to give them myself cause they were tired of reaching out to parsas staff to correct My last straw.. was recently. I had a stroke and after release from hospital, I was told my primary doc office needs to refer me to cardiology for a heart monitor. I call them and explain I need Tiffany, the PA to refer me to cardiology. Of course they say.. you need an appt. I say not really she just needs to send a referral in so I can get my monitor to rule out Afib as a cause .. the very uncaring receptionist say.. well we can see you on the 11th. Im like.. its the 29th.. so you see waiting 2 weeks is not really good.. I just had a stroke! She says well, sorry parsa is booked and so is Tiffany. I said its an emergency. What's your protocol? She says there is none. I said please place me on hold and ask if she can fit in a tele health visit in the next day or so.. if she literally needs an appt it needs to be sooner. She refused to do that ReFUSED stating protocol. I said so you have NO EMERGENCY PROTOCOL? She said no.. 2 weeks pass and of course.. I jave now had 4 more mini strokes.. NOT Tia's literally brain damaging strokes.. and I get my appt.. so she can refer me to cardiology and ​I forget to ask for wprk paperwork.. so I called back within three days of that appt.. to get that paperwork and they tell me You need another appt. And it has to be in person. Not a telehealth. I said, no ma'am I just had an appt and this is part of it.. she said no.. I said please just email her and tell her I forgot to ask for that paperwork she said no again amd refused my request three more times before I told her she will indeed get a message to her and if I hear from her lips she needs an appt then we would go from there. Unbelievable how they treat people who need some care and compassion. Horrible place. Yes.. they called back and said, you need an appt. I will never return. I called my neurologist and they had the paperwork I needed emailed to me within 15 minutes! This office will not even call you to give you test results regarding a previous app.. without you paying another office copay. I have never experienced such blatant disrespect for people in all my life. I am a caring and kind person and this office made me feel like a speck of dirt under their shoes.

Call repeatedly to get them to fill my lab work for my first doctors visit as a routine but they…read morenever did and it's been several months and I still receive a bill from the lab saying I owe them hundreds of dollars. I call my health insurance company and they confirm that the doctors office never build it as a routine lab work so if that happens to you, make sure you call them and get them to provide a CPT code as well as a diagnosis code for routine lab work and make sure you call them every day to make sure it's done. Don't rely on the lab to tell you is done. You have to call the lab too and make sure that they got the submission from dr parsa's office.

Once again, I always give this urgent care 10 stars and above first of all, I'd like to give a…read moreshout out to Aramis in front he's amazing. He goes over and above for you very kind.. This urgent care you're literally in and out in less than an hour even when they're busy

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

I have gone to Jason Kurtz for many years, until we had to extract our entire family from his…read morepractice. In the very beginning when he first started and was a brand new doctor, he was awesome. Now he's a total jerk and he has his uneducated office staff and PA running the business. just a few of our most prominent issues: 1. I was extorted by the front office, that he would not see me unless I paid a missed appointment, which I did not schedule. 2. The office refused to treat me, for a raging bladder infection that they tested me for, even though I'm a regular annual patient. I refused to pay the $50 to come BACK to the office the same day, for the RX. 3. His physicians assistant incorrectly diagnosed me as having HPV. And I had to go to another doctor for an incredibly painful procedure, all for nothing. I did not have HPV. 4. In my opinion Kurtz now has a God complex, he didn't used to. ***5. THEY REFUSED TO TREAT ME, AFTER I LEFT MY URINE SAMPLE....UNLESS I PAID WHAT FEELS LIKE A $50 EXTORTION FEE, in order to give me my prescription. When the doctor says they don't hold back care because of an unpaid balance, that is entirely incorrect, and I believe he's lying. His behavior is reprehensible, and he is fully aware of this. Don't say you weren't warned. ....*add the fact that he stands by his uneducated and extremely unprofessional staff, says even more. Do better Dr Kurtz. We ended up going to Dr Annette Bernhut in Orange and she is AWESOME. She cares about you as a person, vs you being the enemy

If I had multiple missed appointment it won't be $50 your staff informed me it was only one missed…read moreappointment in December You can prove to the board the 5 missed appointments this not your first time doing this when dealing with blood pressure medication and I won't reveal too much info on yelp But you know urgent that refil was and I request an appointment not refill over a the phone I was wiling to do phone or in person visit or just 7 days refill for medication you prescribed for yearsssss there was nothing new but hope that $50 was worth losing a patient as a doctors you should care about your patient overall health but it doesn't look like it ! All this over what ! And for what But

I've been seeing doctors and PA's here for about 4 years now. It's usually for a bad cold/flu, or a…read morepositive test for Covid, but I've found them extremely helpful in providing advice and suggesting the right medication. They always seem to know how to treat the current flu variation and if antibiotics are warranted or just a stronger cough medicine to help me sleep. I've always been able to make same day appointments, or early next morning ones. They always schedule a follow-up which is often through Zoom, but it's nice of them to make sure I'm OK. Saturdays are a little different though as they don't take appointments, but walk-ins only. That means you might have to wait. You can wait in your car or walk around the strip mall as they'll text you when they're ready to see you, so you don't have to sit in a waiting room. And finally, everything is Wizard of Oz themed, so if you're a fan of the movie, you'll really like this place!

Walked into PDQ for a possible sinus infection. After the check in, I was ushered into an examining…read moreroom. Fatima (NA) did the preliminary examination of blood pressure, temperature, etc then asked me a series of questions reference my symptoms. Fatima was very professional and personable. Coley (PA) then came in, introduced himself and continued the examination. I was greatly impressed with PA Coley. Extremely professional and personable. Answered my questions and prescribed a prescription. It was an absolute pleasure to deal with both NA Fatima and PA Coley. Highly recommend PDQ. Thank you.

I love and trust Dr. Chamberlin. I've been her patient for many years. She spends ample time with…read moreher patients, listens and is very thorough. I'm also very found of the Nurse practitioner Jake. I recommend this Doctor's office to anyone looking to find a wonderful and caring Doctor.

I would absolutely recommend Dr. Chamberlin she is amazing!! I'm so thankful I found her as my…read moredoctor. I have been having some serious health issues and she has helped me try to figure out what has been wrong with me. Sent me to an awesome rheumatologist for a 2nd opinion, even when my good insurance ended she has still helped me so much. She always answers my questions on the portal. She is so caring and kind. I appreciate you so much Dr. Chamberlin thank you so much for everything you have helped me with. I know this journey for my health isn't over and I am still struggling so much. But I really appreciate everything and I am so thankful for you!! It's really hard to find such a caring doctor like her. Thank you for continually helping me, I know I ask a lot of questions but it's only because i need to be better. So thank you again for everything and being so patient with me even through me being extra sometimes lol I know everyone that is sick has had trauma too, I hope and pray you all get healed and you can trust Dr. Chamberlin she is amazing!! I love that she is my doctor and I know you will too. Thank you again Dr. Chamberlin May everyone have a really beautiful day!!

Looking to wait 5 to 6 months to be seen by the Dr?? Then this is the right one for you…read more Wanted to book but don't have time to wait until 2027 to see Dr. Von Ins

We had a wonderful experience with Dr. Von Ins for our son. She answered all of our questions, and…read morewe felt confident in her knowledge and care for our son. We appreciate her assurance and attentiveness.

I have been going to this urgent care for some time now and every time I have been there it has…read morebeen a great experience even though the reason for being is not the most pleasant one. Dr. Azeem has always been amazing with his care. This is the only urgent care I go to even though I do have Kaiser but again his care and service are the best. Thank you for all the hard work you do Dr. Azeem.

I had a very disappointing experience with Dr. Azeem. I went to this urgent care for multiple itchy…read morered bumps that I believed were insect bites. He diagnosed the condition as contact dermatitis and prescribed oral antibiotics and oral steroids for one week. He also advised me to pay $250 in cash instead of billing the visit through my insurance, which made me uncomfortable. Because I was concerned about taking these medications without being certain they were necessary, I later consulted a dermatologist. The dermatologist diagnosed the condition as mosquito bites and advised me to use hydrocortisone cream. The bites healed within approximately three days with the topical treatment. I understand that medical opinions can differ, but I was very concerned that I had been prescribed oral antibiotics and steroids when the dermatologist determined that only a mild topical cream was needed. Based on my personal experience, I would not recommend this practitioner.