Everyone who I've met is extremely sweet and patient and has extensive knowledge with the available products. They have a decent selection of edibles, carts, and flower, and I mainly go for the edibles and am pleased every time. Their prices are also very competitive for OC, and they always run promotions. The store is clean and open, and they have great security before letting you in. Only few downsides are that the interior gets a little warm and parking may be difficult to find because it's at the back of a different building. read more

Catalyst Cannabis Dispensary Santa Ana OC3 - Cannabis Dispensaries Near Me - Santa Ana, California

I've been coming to Catalyst for a while, and honestly, the products are fine, but the customer service has been consistently disappointing. The security and front lobby staff are usually friendly, but once I get inside, I often run into budtenders who seem uninterested, don't make eye contact, and act like helping customers is a chore. I've experienced this multiple times, not just once. The latest visit was today , and it was enough for me to finally leave a review. I'm always respectful, know what I want, and I'm probably one of the easiest customers to help. All I expect in return is basic customer service a greeting, some friendliness, and a welcoming attitude. I've also had a previous issue with a defective disposable that was replaced, but even then the interaction felt cold and dismissive. At this point, it's become a pattern. The products keep me coming back, but the customer service is making me seriously reconsider where I spend my money. read more

Apparently they have a cut off time for first time patients at 9:15pm. Never heard of any place ever doing that. Was turned at the door because of this and won't ever visit read more

Couldn't make a return for a old cart that went straight orange instead of yellow , I come to pay for quality and this what I get and they say they can't exchange for a new one which I paid $50 for but offered a 15% discount for another product . Be careful when u buy here check dates . read more

Catalyst Cannabis Dispensary Santa Ana OC3 - Old product - Cannabis Dispensaries Near Me - Santa Ana, California

I go here pretty often and the people who work here go above and beyond helping you out. Tonight I had Irene help me out, absolutely loved her vibe. She gave great recommendations and took her time with me. She's super awesome, def my fav worker there. Love this place, I never get the feeling that they're trying to upsell me. read more

Catalyst Cannabis Dispensary Santa Ana OC3 - the packaging they put the products in is super cute! - Cannabis Dispensaries Near Me - Santa Ana, California

Needed a refill of flower so I checked Weedmaps & this place pooped up. I did a pick up order. Checking in is a breeze and my order was awaiting my arrival. The place is average size & the staff is friendly. read more

Catalyst Cannabis Dispensary Santa Ana OC3 - Entryway - Cannabis Dispensaries Near Me - Santa Ana, California

MATT -- Awful Manager and Disrespectful | ZERO STARS -- Worst Experience in Over Six Years I've been coming here for over six years and have always been a loyal customer -- but after yesterday, I'll never be back. I waited patiently in line for nearly 20 minutes, only to be completely disrespected by the manager, Matt. As soon as I reached the front, he told me I needed to move my car because "the neighbor might get mad." I cooperated and moved it. But when I came back inside after following his directions, he told me again to move my car and re-park -- right after I had just done exactly what he asked. At that point, it felt humiliating, targeted, and honestly had racial undertones. Even the young woman working beside him looked at him in disbelief, as if she couldn't believe how rude and unnecessary his behavior was. This was the most unprofessional and disrespectful experience I've ever had at this business. After years of loyalty and positive experiences, I was made to feel singled out and unwelcome. Management needs to seriously investigate how Matt treats customers, because no one should ever be spoken to or treated this way. Zero stars. Absolute worst experience in over six years. I'll be taking my business elsewhere -- and I strongly recommend that other customers do the same until real leadership is put in place. read more

Today was my first time coming to this store. I loved it ! I went quick but Maury gave me a fabulous customer service, because of him I'm writing this review, so thank you for being super nice. I appreciate you and i hope you get a little something because I'm mentioning you. Thank you! Also you get 15% off on your first purchase. They have a great selection for a great value so come here you won't regret it. read more

Catalyst Cannabis Dispensary Santa Ana OC3 - Outside business. - Cannabis Dispensaries Near Me - Santa Ana, California

Yes there is another yelp review on awful manager, she has a power trip. I went to OC3 to purchase a CBD - THC balm for a partial tear tendon. The service person Isabel advised that the balm had CBD & TCH, I purchased 4 roll on's and got home to Mission Viejo and discovered there was no CBD in the roll on balm. Returns are up to the manager and she refused to let me do an exchange. I advised her that she needed to improve her training on employee's and OC3 product. That on her and her responsibility as a Manager read more

Best deals as far as buying clean product goes, essentially thats what I buy for. The quality and the purity is gonna be the sell for me.

I love this place so much! Everyone is always so friendly and kind, Morre helped my girlfriend and I today, he was super patient, knowledgeable, and great attitude! This place has some of the best prices too! Got myself a bunch of edibles, they have a great selection! And thanks to Morre, I was able to get exactly what I was looking for. 10/10, would recommend to EVERYONE. read more

Don't get your stiiizy pods here at this dispensary's location all flavors taste like burnt and not good quality they don't even taste like the flavor you get i gave this dispensary a shot since my usual lab I go to ran out of my favorite flavor and I came here and the quality just sucks and is terrible I recommend going to "Herban kulture" they have the best quality and all pods for stiiizy taste like the flavor you get I'm also upset because I come back to get a refund I spoke to the manager so I can just purchase it back where Iknow it takes like great quality and flavor and all he offered to do was swap the pod for another flavor when I tried it still tastes like burnt and no flavor at all I won't be smoking this pod and I'm just gonna have sitting there when they could've given me my refund such a bad experience and quality the worse wouldn't Recommend this dispensary I'm a 3 year smoker Ik the difference between good quality and not good quality if I can rate it - negative I would read more

Always five star customer service. And they always have great deals going on excellent shop !!! read more

This is the spot. Great flower and the staff is super friendly. I've been a bunch of different spots in OC and this is by far my favorite.

My mistake was coming to this shop thinking this was CATALYST. The staff in here is so rude! From the time the man checked in me rushing me asking me "opt out of " while I was attempting to input my phone number and email since I was a new patient. I wasn't given my discount as a first time patient. I had ordered my items online since I find it easier. I wasn't shown my items. When I got home I opened my bag and the items were WRONG! Never ever coming here again!! Will return to CATALYST on Pullman!! I don't mind spending money since everything is so expensive now a days a smile would be nice. read more

amazing customer service and very patient!! i am underage and have a medical card and they were welcoming and not hesitant

The primary reason for my consistent visitation is the Senior Discount on Tuesday and Sunday. The selection is not extensive but what they have - I generally enjoy. With the discount the value proposition is amazing. The staff is always helpful and courteous. I would rate it higher but for the limited selection. read more

OC3 is one of the better dispensaries in Santa Ana! The bud tender here are all super cool and will talk to you like your their friend. One unique thing about this location is they accept debit cards. This place is a bit on the expensive side but their edibles are a good value. read more

I had hard time choosing which gummy to buy and one of the lady working there helped me. She made my first time experience amazing. Great customer service. Location is in the corner so there's enough parking space. It's was neat and clean. Highly recommend this place. I'll definitely go here again. read more

This is usually my go place - the girl working this morning was so rude when speaking to me - my daughter has a med card but she didn't even ask- yikes lady I just walked out. There are dispos everywhere in this area. Im not down for that energy today went somewhere else - girl working at another place was happy and fun even gave us deals Thank you universe read more

Great selection. The cute smoking patio where you can't smoke is a bit of a buzz kill as is their 'no credit card' policy but if you just want to get your goods and get going, this place has what you're looking for read more

This has been my go-to dispensary for the past few years. Good prices, great selection, helpful staff. Not sure what more you could ask for. read more

Catalyst Cannabis Dispensary Santa Ana OC3 - Signage out front - Cannabis Dispensaries Near Me - Santa Ana, California

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Went here because old catalyst closing down this place sucks everything behind counter I ask for not to expensive wax and guy keep pushing expensive rosin on me worst place no catalyst here read more

This place closes early most of the time now Don't waste your time after dark anymore read more

***Did not try the products! This review is customer service**** I feel like I have to be cautious with this review as all of California is still not on board with the legality of recreational substances lols My second time coming to a place like this as the first time was in Las Vegas 2016 and now in California 2019 in October. I have never tried any substance other than alcohol so this review will mainly be about customer service. Anywho, parking says "Patient Parking" which is parking for those who are of need of medical or recreational. They have a food truck literally out front of this place which is hilarious for those who have the munchies I guess. The whole weekend I spend my time wearing a Tiara for fun as I love being a princess on my free time and it literally brightens everyone day! Anyhow when we walked in...we had to give our IDs and purpose of coming in. I was a guest since I was not purchasing anything so I had to sign the guest list. The workers asked me since I was wearing a Tiara if it was my birthday or just being a princess. I was so excited they nailed it as I was just being a princes xD my boyfriend got so many kicks out of that. We enter the secret room and there is a plethora of goodie to choose from...cheapest thing I saw was $18 so make sure if you want more than one thing to be prepared to pay over $20. Our helper was nice and friendly and answered all my loves questions. They had really cool music and great vibes. I know my dudes total came to $90 something. So he left a happy camper! I had fun watching him do his thing and explaining to me the high and low qualities by smells. Anyhow, very friendly fun atmosphere did not feel rushed at all. read more

this is literally my favorite dispo to shop from never disappoints me and has great service. I'm super upset and disappointed in the last sale of pre-rolls. I asked for a recommendation and he said buy one get one free. I should've known that was a red flag they were just trying to get rid of the pre-rolls. I specifically asked him were they hard to pull and he said no they were good. these pre-rolls are the worst quality ever, don't even pull, don't get you high at all because they don't pull. I'm so mad. this is terrible to do a paying customer this pay I'm such a consistent loyal customer. this was very low to sell these horrible products. please don't buy the malibu pre-rolls they don't pull so waste of money and weed. read more

Catalyst Cannabis Dispensary Santa Ana OC3 - Cannabis Dispensaries Near Me - Santa Ana, California

This place has an amazing selection of cartridges, flower, and good location can be seen from the freeway. the workers at this location r amazing! read more

Great service and great selection. Everything is laid out nicely and easy to see. will be back!

Great product! Great service and great friendly staff! Fire product! Totally satisfied!

I always come here to purchase the gummies for my wife. She likes the brand they carry. Brian helped me out and hooked me up. Apparently they were having a sale. BOGO for a $1.... walked away happy. Brian provided exceptional customer service and was very helpful with the purchase. read more

Catalyst Cannabis Dispensary Santa Ana OC3 - Camino gummies - Cannabis Dispensaries Near Me - Santa Ana, California

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First of all, I would like to say that I have been going here for a couple years and normally have a good experience. Especially if you get the guy working behind the counter who I called the professor he's absolutely amazing!!! I went there today and the person who helped me was very monotone and kind of like a blank stare. Not rude just more like next. Also, I went there recently when my daughter turned 21 and I was so excited to go and they didn't give her any extra discount and they gave her like a little something, but it was really cheap and small and I kind of left feeling unappreciated to be honest with you. They definitely made my daughter feel not special at all. I regretted taking her there on her birthday. Now certainly all the good they have done does not get erased by a couple of not good or uneventful visits. But I guess I'm more than unenthusiastic about it and feel compelled to write this. Whereas before I have been bragging to everybody for the last two years on what an amazing place this is. There are some really great people that work there, but not all. Again, I would have to say that the gentleman working there who I called the professor he has red hair and super cool. He is probably the most knowledgeable and friendliest person out of all the places I've been and he definitely sets the bar on where people should be. He gives you an absolutely amazing experience with a genuine sense of care. Every employee should be like him. read more

I love this dispensary this the only one me and my sons father go to. The staff is very friendly and helpful. I think prices are pretty decent as well. Best the dispensary in the read more

OMG! Get to OC3! These people are the absolute BEST! Not only is it the fire you've been looking for... but I had not 1, but 2 cartridges for whatever reason- leak & malfunction to the point I couldn't even medicate with my pen. I went in both times to OC3, the staff & security took very good care of me and went as far as to set me up with a new cartridge! Simply good people, with a very authentic vibe. You'll be family from the first moment you show your ID. I don't write often but when I do it's because of businesses like this. Thank you OC3 for taking care of me, and letting me come in and rant about "life". read more

They have some of the best selection in town and have a good rewards program for frequent customers. I highly recommend this place.

I have been coming to OC3 since they opened and it's my favorite dispensary in all of Orange County. Associates are always super happy to help me with my selections as I'm very particular about what I want and they've never disappointed. Plus they offer a 20% off your next purchase coupon if you spend a certain amount (I believe it's $100). They have a decent selection of edibles and tinctures. Just remember to bring cash because they do charge 3% in addition to the crazy California tax if you use a credit card. read more

Catalyst Cannabis Dispensary Santa Ana OC3 - Cannabis Dispensaries Near Me - Santa Ana, California

A hidden gem. They have their system down to a pat. They have you stand in a line with an ATM at the front to prompt you to get cash. This SIGNIFICANTLY speeds everything up. The nice thing is that even though they are fast, the bud tenders take tile to talk with you and make great recommendations. Highly recommend! read more

Fast service. Friendly staff. Great selection. Good prices. Happy I chose it when visiting from out of state

Staff here is excellent. They are all kind caring people who know what they're doing is helping others. On some days I have such bad anxiety I don't want to make the drive or it's hard to leave my house at all. So, I very much appreciate the genuine spirit of compassion that the staff all seem to share here. I only smoked flower and was really new to dispensaries. Over the last year and with their help I've been able to mix and match different products to suit different needs for myself. It is so much fun to learn and has been so good for my overall wellbeing! Genuine positive vibes. I always leave with a big smile on my face. I love seeing familiar faces behind the counter and am always excited to see new ones too. I highly reccommend OC3 for their friendly, knowledgable, compassionate staff! read more

Very bad quality greens and flowers. Cheep quality, Small selections, rude staff... Shitty weed read more

Great spot! Went on 4/20 and got a warm welcome even 20min before closing! First they ID'd is very thoroughly and then we went through some more security before having a nice Consultation with a budtender. They have a lot of product and had several promotions going for the "holiday" I wasn't allowed to take photos but I thought it was displayed really well... our number got called before I had a chance to look at everything and since they were closing I felt a little rushed but glad to be able to shop anyway. I ended up having a good chat with the consultant - wanted to get something to relax me from my anxiety when I'm commuting home but also something to help me sleep on different occasions. One brand was doing a buy one get one for $20 on cartridges so I went with those and got a new battery too. All in all a great experience - when I have more time I'd like to go back and check out the latest promotions and have a more involved shopping experience. read more