On May 1st, I underwent a urological procedure at the former NSRMC, now Slidell Memorial Hospital…read more(SMH) East, also known as Ochsner. From my initial check-in with Ms. Mickey to the pre-operative care provided by Ms. Regina and the recovery nurse, Ms. Breann, the experience was exceptionally pleasant. The staff made the entire process significantly easier to manage. While I was aware of what to expect during recovery, their efforts to ensure my comfort were truly commendable. Dr. Gurtner is an excellent physician, and I appreciate her straightforward approach to my condition. She ensured I was well-informed about the procedure, although, of course, no preparation can fully account for the postoperative period. The staff at SMH East consistently provides healthcare services of the highest quality. I have been a patient at these two hospitals since the 1970s, and the standard of care has remained consistently excellent, regardless of the name change.

If I could give negative stars I would!…read more I went to the Ochsner Metairie Emergency Room because I had a seizure, and I would rather die on the street or at my desk than ever go back to that location. As soon as they wheeled me in, I couldn't believe what I was seeing. You couldn't even walk through the hallways because they were completely full of stretchers and beds with patients lying in them. Not the waiting room. The hallways. People were bleeding, passed out, sleeping, and waiting for care. It looked like something straight out of The Walking Dead. I've never seen anything like it. I understand emergency rooms get busy. One of the staff members told me they had just received a large influx of patients within the last 30 minutes. I can understand that. What I can't understand is the quality of care. One staff member came to talk to me, and I asked for a cup of ice. She said, "Okay, I'll be right back." I never saw her again. I sat in that exact same spot for over 30 minutes. It's not like I had been moved and she couldn't find me. She simply never came back. Then it was time to draw my blood and start an IV. Before he even touched me, I told him I have rolling veins and that I'm a difficult stick. I specifically asked him not to fish with the needle. I told him that if he had to fish, I'd rather someone else try. He joked, "I ain't got no bait," trying to be funny. Then he proceeded to do exactly what I asked him not to do. He kept fishing around in my vein with the needle. Usually, if my vein rolls, people stop, remove the needle, and try again or get someone else. He didn't. He just kept digging around. After several minutes, I told him to stop because I didn't want him doing it anymore. He kept saying, "If you don't want me to do something, I won't do it," but by that point, the damage was already done. I grabbed my things, called an Uber, and left. I'm not saying every Ochsner facility is like this because I honestly don't know. I'm talking about the Metairie Emergency Room. Between the overcrowded hallways, the lack of communication, and the way I was treated, this was one of the worst healthcare experiences I've ever had. No one seeking emergency care should have to go through what I experienced.

Nurses need to get off of their cell phones. They need to make customers feel more comfortable and…read moreshow more empathy. People are on their phones while people are bleeding and vomiting in the waiting room.

I've been here for 5 hours in the ER and nobody has been…read morecalled yet. I recommend any other Ochsner than this one. the care is horrible.

Worst continuing care hospital in All of LOUISIANA! My grandma has not had a bath 3 days! She keeps…read moreasking the suppose to be nurses, they work on their own time. They sit a the desk in a huddle and gossip all day! Some just sit at the desk with feet crossed. They give my grandma her medicines late even after the extra hour they have! Bridge point does not know how to care for patients. You have to do stuff yourself in order for them to get up and move and do it. 0 out of 10 recommend. If you have a family member in here make sure you go up there everyday and let them know they have family so they won't TRY to treat your members terrible! If I could give 0 star rating I would !! This place sucks!!!!!!!!!!!! Nurses are lazy!

Place is a dump with lazy nurses who act like you're inconveniencing them. They never check on…read morethese poor old souls. Really deserves no stars. Bring your loved one to the vet first.

I had to visit the emergency room this afternoon for an acute issue. The staff was professional,…read moreknowledgeable, and very friendly. I got a professional level of care, and was spoken to respectfully. They also made sure that I understood my treatment plan.

Maybe today is the day I get straight answers , Maybe the hospital wont have one team (social work)…read morehitting up my insurance for Specialized Nursing. While another (Internal Medicine) is hitting them up for Physical Therapy. If I am theinsurNCE i Am going to tell both of those clowns to pull your head out of your ass and figure which one you want, what are we gonna do, cut him in half and send each part to one. OH BY THE WAY maybe tell me what the insurance company ruled/said, or is tht TOP Secret, I am going to contact Medical records today and request a complete history of how they treated the leg. I dont a care in the world about the other stuff, I didnt come in here for that, I was super sick though and I am glad they fixed it, They did a killer job on that other than the 14 hour wait for the looking in my stomach thing. I went under it was awesome. I wish I could do that every day!!! Transport. prep (but not no 3 hrs of nothing, the moved to a room with a TV for god sake. Then put me under for 20 hrs. Let me eat, restroom, wash up, Check computer, do it again. No need for a gown you can go under in sweats, t-shirt and zip up hoodie, Well another day of hell awaits, Oh I wish I was a real Voo Doo Priest/Dr..... I would fuck this place up something crazy, and about 5 peopl who are Drs. would not be, they had to cheat or something.... of course everything has been f***** up from the beginning 2 hours yesterday with dietary and food services to get my simple God damn meals. I want two milks, two cereals and two protein drinks. nothing else. I don't want any of what you're serving. I can't eat it. maybe it's the greatest thing in the world, but I can't eat it. my stomach can't eat it so, looking back I thought they had it figured out but now that I'm remembering it right this lady pretty much did it all on her own so they got lunch right and then the lady fixed dinner so they screwed up in 3 hours. then this morning breakfast finally rolls around. we're the last people to get. it is close to 10:00 and I get biscuits and gravy. no cereal like I'm supposed to and I get the full damn thing of food. it's going to go to 100% waste. you want to see what the f****** gravy look like. look at this. you tell me you've ever saw gravy like this. this is what I'm supposed to eat. I don't know how much I'm paying but I'm going to call my insurance company when I'm out of here and hopefully we can get together for because they should not pay any more 15%. whatever room is whatever it cost to stay overnight and whatever the nurse's cost they're worth it. the nurses aren't worth it. the nurse in tax are worth it and like transport that guy that did it. the guy that looked in my stomach that was worth it but everything else I wouldn't pay their bills because they haven't accomplished anything and anytime you want something something simple act like a pillow. I took 4 hours the other night to get a god damn pillow. I can finally walk now so I don't have to depend on other people. I'm serious. I'm going to need f****** mental help when I get out of here. I probably ruined in my reputation. I don't give a f*** this place is f***** me up. this place is like God damn wreck. check out how f***** up this is

The Doctors and techs at Avenue Animal Wellness saved Wellingtons life. He had a severe case of…read morepancreatitis and they were able to quickly get him in and treat him on Father's Day. They were not only accommodating but supportive through each of his plan steps. Thank you for saving his life and having the best staff possible.

We brought our 13 year old Shih Tzu in today because she was having a difficult time breathing. Dr…read more Smith, Abraham, Holly, and Alexa went above and beyond to help Nala. Dr. Smith and Abraham were thorough in care and quotes. Ensuring my husband and I were ok with every step of the process for our sweet Nala. Dr. Smith called with updates. I highly recommend this pet care facility as well as their employees! Thank you for being kind and patient with Nala and me!

This facility took wonderful care of my grandfather. The staff are so helpful and friendly. They go…read moreout of their way to accommodate the patients and their families. The building is older, but they make up for it with cleanliness . The staff were wonderful from admission to discharge.

For the love of God, please do not put your loved ones in this facility. It is the worst of the…read moreworst. I had to put my sister there for 21 days because she had a bone infection and a very bad foot ulcer. She needed rehab so she could climb steps and get wound care so she could come back home. Wound care said she didn't have a bone infection, despite her being in the hospital for three weeks, being treated for it, and a biopsy confirming she had one. The wound got worse, yet they kept insisting it looked good. The facility called me one 1/2 days before she had to leave, and they said it was time for her to go. Rehab had not even shown her how to do the steps. So on the last day, they kept rushing her to learn the steps. Needless to say, we still had to carry my sister up the steps into our home. Four days after we left, I rushed her back to the hospital, and she had to have her leg amputated. I feel because of the care at this facility contributed to my sister's foot getting more infected. She also had a foot ulcer on the other heel and was told by the doctor before we left the hospital not to use her heel at all, and the facility insisted my sister use a wheelchair to walk around with and push it with her foot. This is because she does not have good use of her right hand. She was told by one person that they didn't supply towels, and the next person she asked said they simply didn't have any. Everyone has to take a shower in this huge bathroom that has no ventilation and has not been disinfected, so we never use it. The toilet backup occurred while my sister was using the restroom, and her foot, which had an open wound and infection, got wet with urine and water. After screaming for 40 minutes, someone finally came and said she had to wait until the next day for wound care to remove the bandages... really? They let her sugar levels get so low that she almost went into a coma because they overdosed her with insulin. She could only get insulin three times a day. My sister needs insulin more frequently than that because she was not allowed to use her insulin pump. They said they gave her pain medication, but they did not. Every time my sister called them out on something or told me, and I confronted them, they would say they didn't say that or it did not happen. Until she started recording them for me. They were treating her like she had Alzheimer's, and she absolutely does not. The administrative staff was good. They promised me the world when I met with them to put her in the facility. I was thinking they were going to help us, boy, was I totally wrong. The evening staff was a complete joke. People were screaming not to put them in bed at 6:45 p.m. You can hear people screaming from their room for help, and no one would come. The evening staff were sleeping, playing on their phones, and sitting outside with their feet up for hours. I do have the pictures to prove this. The clothing they wore was totally inappropriate. Worst place ever!!! ZERO STARS!

Ochsner... Oh Ochsner... My how you've grown. By leaps & bounds. You're taking over hospitals &…read morebuilding neighborhood clinics. What's next... the world??? Well, well, well. Soooooo pre-katrina, the Ochsner "main campus" was but a mere consideration & most times NOT the choice of hospitals one decided upon... BUUUUTTTT NOOOOOW post-katrina, options are limited & Ochsner has a slight "monopoly" so to speak, in the world of New Orleans clinic/hospitals. So with that being the case, your choices are Ochsner or Ochsner or Ochsner, yeah. Post-Katrina, I have visited this facility more times than I care to mention, either with a relative or a friend. And this time is no different, I'm here with a relative. Review time: Entering the ER triage, we were immediately told to take the elevator to the 8th floor... No reference to which set of elevators... Guess me, my in active labor, aminotic sac ruptured preggo sis & her bestie have to figure it out... Ummm ok. Next we get to the area where she's "to be admitted" & no1 is there to greet us. Sooooo I pushed the "no admittance doors" and admitted, ha... Lol (classic me). So we fiiiind the nurse station... because there was no welcoming committee & then we're wheeled to yet another area. Upon arrival in the L&D triage area, "the correct place" (ER personnel sent us to the post delivery area, we needed pre delivery) we finally get some treatment & attention. She's admitted & we meet a myriad of people, some with great bedside manners & some not so great. Namely, Drs Moore, Pullman, Jordan & Super Nurses Brooke & Emma, ALL members of #teamoutstanding... and then the members of #teamNOTsogreat, well they shall remain nameless. I can honestly say the care, concern & patience shown to us by The L&D Staff, was phenomenal!!! If Alton Ochsner were alive, I'd give the ladies a shout-out & DEMAND a raise. The Ochsner monopoly, the find the elevators episode & the few not so nice L&D staff members, ehhhhh 3 stars it is. And only 3 because of L&D. A few other things to be noted: Southport cafe is all about healthy food choices Getting an appointment here is months out Navigating the hospital itself, is complex The whole Ochsner monopoly, I'm over it

Waited forever. Lady waiting in the waiting room coughing saying 'they just told me my Covid test…read morewas positive' when I was seen (1.5 hours after checking in) the NP had ZERO compassion and no bedside manner. I had torn a tendon in my hand and it was burning and hurting like crazy. 'It will get better on its own' was the only 'medical' advice they offered. Never again.

Easily accessible, lots of parking. Friendly employees. Reasonable prices on inventory. Everything…read moreis neat, clean and well organized.

This place is ridiculous. Trying to get steroids for a cancer patient who just had radiation…read moretreatment and they said they have none until truck arrives late afternoon. I do not believe they did not have 2 steroids in stock to give him to prevent excess brain swelling until their "stock" arrived. Or the could have at least called another Walgreens to have some available for this poor man. I wonder if they would do the same for one of their loved ones?! I'm sure not! Walgreens is a conglomerate that does not care about anything but money, no compassion. I wish they could be put out of business.

This is an upscale old folks home with different levels of care - and corresponding wings -…read morestarting with independent living apartments to full memory care . In between the folks live in rooms they decorate and eat great New Orleans food. There is a small coffee bar, large tv area, a cathedral and church. The staff are very personable - night swing shift not as much so - a doctor prescribes drugs and nurses do the hour to hour day to day. There is transportation to town and a daily happy hour. How that works with the meds I don't know. But It is very expensive. Hope you save money on top of your ssi check. I Believe it's about $70000 a year to start. The building is stately, well kept, large rooms and lovely chandeliers. Out front there are pools and fountains with koi. Nice stately trees. The area has lots of things to do . Whole Foods is nearby.

From the owner: At Poydras Home, we are dedicated to staying at the forefront of best care practices, serving our…read moreresidents with the expertise, warmth, and respect they deserve in a setting that honors New Orleans traditions. Our spacious campus is an oasis of beautifully manicured grounds located in historic Uptown, nestled within Magazine Street's historic shopping, dining, and arts district.

One of the 24/7 locations, offering a snack selection that is average or slightly above most…read moreWalgreens around Nola, with service that's quick due to the cashier's attentiveness.

This location was clean, organized, stocked well, and conveniently located…read more I was only the second person in line with one person behind me, and they opened another register to assist me. That's something amazing to see, especially when on numerous occasions at other stores, you're waiting forever in minimal open lanes.