We thought we were getting top notch service by going with this well named company, but turned out…read morethey did more damage and cracked cement and NOW we find out they are out of business. SO MUCH FOR OUR FIVE YEAR WARRANTY!

HORRIBLE, TRAUMATIC, RUSHED & UNSAFE, caused SEVERE DAMAGE to property and me: they only care about…read moreyou signing the contract and getting your money. HVAC completely DESTROYED, twice, by FSM, needing significant repair and rebuild. NO HEAT for over a MONTH in winter, did not even respond to my messages. URGENT CARE: Their poor work landed me in urgent care due to mold vented into the home. DAMAGED SIDING and INSULATION: FSM cut a hole in my siding, leaving the insulation exposed for months (not resolved); DAMAGED FLOORING: FSM staff cut a large unnecessary hole in my floor (not resolved); FSM staff helped himself to what he wanted out of my yard, then entered my garage without permission, despite being banned from the property himself. POLICE and Ordinance had to be called. NOT SAFE to hire them. POOR quality: Seams not taped. Cuts in the liner. Grading NOT completed, leaving the entire project needing to be redone (not resolved); You end up doing the work: I had to dig my own crawl with their staff for 4 hours! REPEATED SAFETY RISK: FSM staff became aggressive on site and demanded more money from me. Spray foam, dirt, tools, and trash left behind on the liner. DUMP PILE left on the property. POOR COMMUNICATION: FSM either does not respond, or it takes weeks of nagging them. Even in severe instances of personal harm, they will leave you hanging. There is no difference in email, salesman, supervisor, foreman, text, calls, office- they are all the same and do NOT communicate with you or one another. BUYER BEWARE! DON'T do it! You pay a fortune to have this company destroy your property and cause you serious harm.

Ayotte Waterproofing did an amazing job on our basement! The crew was professional and courteous …read more Ayotte was not a high pressure sales pitch, which we really appreciated. Just good people doing good things at a great value! THANKS AYOTTE WATERPROOFING!!

Owner was out promptly to provide an estimate for egress window drainage. He explained how I could…read moredo it myself and what I would need to do, but I also asked him to write up an estimate. The price he quoted was much much better than I had expected, so schedule an appt for them to do the work. The guys were at my house on time, very professional and had the work complete and cleaned up within an hour. I would highly recommend!!!

The owner Jay came out to take a look at a leak I was having from a crack in my basement. He was…read morekind and professional and thorough and quoted me an extremely reasonable price. I had him do the repair while he was here! It was a tremendous experience and I highly recommend this company!

From the owner: Basement Crack Repair Plus Inc. specializes in the following services:…read more Epoxy and urethane crack injections to effectively stop water infiltration and provide structural reinforcement, including advanced carbon fiber applications. Permanent solutions for below-grade basement water intrusion. Sump pump repairs and replacements for reliable performance. Interior drain system flushing and ongoing maintenance. Application of urethane sealants and durable porch slab deck coatings. Comprehensive foundation and basement repair, paired with thorough inspections. With a commitment to quality and customer satisfaction, Basement Crack Repair Plus Inc. brings decades of experience to every project, ensuring your property remains secure, dry, and structurally sound.

These guys are amazing, Justin came out same day that I called, explained the entire issue I was…read morehaving and gave me a good price for high quality work. Very Happy with the outcome

This company resolved a big headache for us…read more We bought a house on the river with a basement and had problems the first spring. The previous owner had a system installed by a different company that didn't work at all. After getting bids from 4 companies, we chose to go with RC after consulting with others who had systems they put in. Despite the fact that the floor of our basement is lower than the river level, their system has our basement completely dry. Their whole crew was great, from the guy who did the initial consult to the crew that did the work to the secretary who answers the phone by the second ring nearly every time. We originally thought the exterior of the house would have to be dug up and re-tiled, but our problem is fixed with no exterior excavation. RC stands behind their work and makes sure you're 100% satisfied. Great company to resolve your water issues!

My wife and I are left jealous of the other reviews about this company. Their commercials will…read moreadvertise as they are one company: this is simply false. The waterproofing and finishing sides are completely separate from one another and do not communicate. We found this out the hard way after booking them for our projects. We received the opposite treatment, temperament, and professionalism from the same people referenced on other reviews (Dan the Project Coordinator mainly). The lack of communication between ourselves and the company/workers as well as between the waterproofing and finishing sides was lacklaster and, most times, non-existent. While Basements plus will acknowledge and apologize for the "experiences" we had, the "experience" will never be something they take financial ownership for... and we have proof of that. Most of our issues lie with the process involved, the lack of accountability from the people involved, and the company's lack of accountability for the burdens my wife and I ended up with to keep things moving. Our bi-level house flooded multiple times in our downstairs. Prior to Basements Plus waterproofing, a plumber put in an emergency storm drain that fed into our sum pump. This was relayed to Basements Plus and was clearly attached to the sum pump that was being replaced. After waterproofing was "completed", the emergency storm drain was never tied back into the new sum pump and our downstairs flooded again. They had to come back out and fix their error with the sum pump. No all, but our main issues (we have so much more, please ask us): -You will get an App that is meant to provide you a daily schedule so you know what work is being supposed to be done when and who will be at the house. This schedule will NOT be updated automatically and will be useless quickly. The ONLY way we got this updated was repeatedly asking. -Due to the bi-level home, we asked for a door to be put at the bottom of the stairs. It took SIX WEEKS for the project coordinator to put one in. HIS original suggestion was for a zipper door. When asked the next week about a zipper door, Dan was confused on what that was. We ended up with a magnet door that was installed in the wrong place, had to be moved by me, and did not function as well as hoped. -When going through the process of picking out cabinets, countertops, and accessories in the showroom, we were not presented prices for the options. -We had multiple occasions where the waterproofing and finishing would overlap. Neither side knew what the other was doing and would interfere with themselves. In one instance, we were called that materials would be dropped off the next day; the truck backed into our driveway with materials 1 minute later. -We had power knocked out to multiple rooms upstairs one day. Workers took 0 accountability until forced to. -Beware! This company does NOT prime and paint before laying flooring down. This was confirmed by multiple workers. Due to this, our flooring had white trim paint soak through the tape that was on it for 2 months. Almost every 4 inches of the floor against a wall is dulled in color now. -This company also does not grout tile in the bathroom. That is on you if you want it. -We asked for a new project Coordinator and, instead, just got a middle-man between us and the Coordinator. -Company threw away brackets for blinds, ceiling fans, and barn doors and all had to be replaced. -When Project Coordinator went out of town, we had no work done at our house. Company confirmed this is not how it is supposed to be, but that's exactly how it worked for us. At the end, we told Basements Plus we were done and we would take care of the rest ourselves. We coordinated FAR too much of this ourselves and were exhausted with the lack of communication and accountability. We asked for compensation back for all of the errors and work that became ours. Their "good faith" offer was 2% of our total paid (which didn't include plumbing costs) and would have to sign an NDA. We would never accept that offer and have so much more to say!

Let's start up by saying this has been a total nightmare where from the beginning Craig came out to…read moremy house. Said he was the owner and tried to dry base my place and caused so much damage to my basement that we are going to get a lawyer involved now I've had numerous basement companies out and they said his system has failed. He wants to try to send a letter saying oh it's coming through cracks in the basement when it's clearly coming from his dry track system that failed in about 15 different spots. This is very ridiculous. I would steer clear this company. Do not waste your money. Do not waste your time. Stay far far away from this company check out all their other names they have numerous different names under their self then they want to say it's coming through the cracks in the floor when you can clearly see where their track system failed a numerous spots. It's a bunch of horseshit they don't answer phone calls. They'll leave you hanging dry and they'll cost you thousands and thousands and thousands of dollars in repairs.