Friendly staff, they explain everything in detail and walk you through the whole process so your…read morenot blindsided by anything. Quick answers to all my questions when I asked. Also John was amazing very professional and reassuring.

Most of the staff are really friendly, but this is the second time I received a bruise like this…read more The first time I couldn't go back and donate for a month waiting for it to heal and then when I was able to go back they were unable to do the blood return and I now how this and it's been a week since the draw and I can't go back now for another 2 months. Then after the draw I was told I don't know exactly how long you can wait here but I can give you another Gatorade, Don't think I will be returning.

Very nice staff and clean workspace. Brittany is amazing. I have tiny veins that usually requires…read morehospital phlebotomist to use an ultrasound and she gets mine every-time first try. She's very personable and gives you tips and tricks to help your veins! She deserves a raise! I'll keep coming aslong as Brittany is the one poking me!

they don't let us sign in until we told to... I know this is how they get around their company…read moreknowing how long they keep us waiting... they're cheating the system and it's not right!! we end up waiting hours when we shouldn't be

Nurse cynthia was such a B****! She needs to get an attitude check and have more empathy towards…read morepatients! Props to Valerie tho she was so nice!

I had an appointment for 12:30 for an initial appointment, arrived 15 minutes early, and it's…read morecurrently fifteen minutes from 5pm and I still haven't even been for a PHYSICAL to even donate. They're taking people out of order and taking 30+ minutes to do a single physical. What's the point in even having an appointment if I'm going to be here for 4+ hours? Barely even worth it at this point. I doubt I'll even be able to donate today because I haven't had a full meal since 10am. Ridiculous set up and needs to be addressed. People have lives and that's why they make appointments. Edit 6/5: After waiting for nearly six hours two days ago to not even donate (just to get a physical so that I could), I can back for an actual donation appointment and then was told I needed to see the nurse again. The nurses from the first time failed to tell me that I needed to bring medical records in, probably because their chart said I was fine but then returning I'm informed I need to bring medical records in. (Records from when I was a young teen and don't have copies of from a practitioner upstate.) Would have been nice to be informed of this properly the first time I was there so I didn't waste my time. At this point I'll doubt I'll be back.

I had a great experience donating blood at the Shaw location. This was my first time at this…read morelocation, and everyone was incredibly friendly, kind, and professional. The registration and interview process took the longest, but once I was cleared, everything moved very quickly. My donation was completed in about 10 minutes, and afterward they had a nice snack area where I could relax and be observed for 15 minutes before leaving. I also loved the "pint for a pint" I received a voucher for a pint of ice cream and chose chocolate swirl, which was delicious! The donor recognition in the center was also really cool to see, especially recognizing people who have donated many times. Overall, a smooth and positive experience. If you're eligible to donate, I definitely recommend it. Every donation can make a difference!

"A bottle of blood saved my life. Was it yours?" -Anonymous…read more Welcoming staff who truly listen and answer questions. Thankful for my recent visit. Looking forward to returning after 56 days.

Always a great experience here! I come every chance I get to and the process is just so simple and…read morefast. I typically walk-in with my crazy schedule and the hours are great as now they are open 7 days a week! Some days are early as 6AM and 7AM which is perfect for early birds like myself. Staff are always friendly and very welcoming. They are make it easy step by step to get you in and out. I never had a issue with getting poked here either. I had Kira this past Wednesday and she was very professional and sweet. Plus, after your donation.. they have such great snacks and drinks available while you do your 15 mins post donation. Lots of organic local snacks too from local business which is awesome. Volunteer Helen that was there is a sweet heart to check in with you on how you feeling after donation as well. All around 10/10!

I donated blood today aboard the Blood Center's Mobile Unit, parked by GB3 at Palm and Nees,…read moreFresno. I had scheduled an appointment for 1pm. As soon as I approached the bus, the side door opened and the staff welcomed me in. The process begins with ID check and getting you in the system. That takes place in a small area, separate from the main section to ensure patient privacy. For Step 2, you sit in a booth in the main area. Another nurse checks vital signs and she will perform a finger poke to check your hemoglobin, which is your iron level in your blood. If it is too low you cannot donate blood. Next you fill in a health questionnaire. Don't stress as it is not a complete health history! The questions were to check whether you had been in any situations where you were exposed to hepatitis or HIV, and other infections in the past 3 months. The answers were simple YES/NO answers and completed on a tablet. Now you get to recline on one of their extremely comfortable exam beds. The patient before me told the nurse he had taken a nap during his donation! My nurse, Andrea, pumped up my arm with the blood pressure cuff and had me squeeze a ball to make the veins pop out. Then she relaxed the cuff and proceeded to swab my arm clean. Next thing I felt a slight prick on the anterior surface of the elbow and voila! the butterfly needle was already in place and the blood was draining down the tubing into the collection bag. She checked if I was doing alright, instructed me to relax, and requested that I sporadically clench and unclench my fist during the donation. This prevents your blood draining into the hand instead of the collection tubing. Within 30minutes I was all done! Andrea offered me snacks and bottled water, telling me there was no rush to stand up. Thank you to the 3 great nurses who took care of me today 11/11/22. I look forward to donating again in January as you suggested.

They are always providing CPR classes, and have really made an effort to bring so many volunteers…read moreto assist all in need. Goof job!!!

A group of us was going for state testing, they called 2 days before testing to inform us we will…read morebe doing it a day sooner and for busy moms who need babysitters it was really inconvenient not only that because we are a good drive away we had to loose out on 160 for the nonrefundable nonreschedulable room which is not ok. 2 days to figure it out or move to later date and sorry about your money is what they had to say. Something "unforseen" happened so be careful booking if you live a distance.. it sucks to loose money over no fault of your own especially during these times, it could have went on my kids instead of down the drain thank u red cross.

Most don't realize the importance of a volunteer blood supply and don't think about it until it's…read moreneeded. The staff here is top notch and very helpful. The facility is always spotless. Lots of yummy snacks for when you finish your donation. The location is convenient and doesn't take long with most donations taking less than 1/2 an hour. Save a life!!

Giving blood is something I've tried to make a priority within the last few years. This location is…read moregreat for me and they are usually really quick at processing those who come in. I never make an appointment due to my schedule but they never is an issue. If you have never given blood or even if you have you present your license and confirm your contact information before heading off to an intake room. They usually have a freebie that they offer along with some coupons to local establishments. You can check their socials if you are interesting in knowing before going. The whole process from start to finish can be as short as 30 minutes on a good day. They have a wonderful snack selection where you can hang out after you donate and usually friendly volunteers who are restocking the food and checking on you. A wonderful experience with a reminder date that you can next give blood.

I was told by my doctor that I needed to donate blood due to the high levels of iron in my blood…read more This was my first time donating blood and it was a very pleasant experience. The staff was amazing and I never realized how easy and painless donating blood is. Since it was my first time donating blood, the staff was very attentive and helpful. Looking forward to my next visit in December.

Love this place. Art is absolutely fantastic at starting IVs (I'm an RN myself- I can tell!!). I…read morecan't remember the name of the other lady (she said she mostly works at the CCBCs in Fresno) but I've not had a bad experience here. This is my go-to location for donating blood products in the Central Valley. It's always immaculately clean and the staff are very nice. Not sure why there's so many bad reviews on here tbh

I donate platelets frequently here. The staff know me by name and it's great to know them as well…read more I didn't know my blood type was perfect for platelets until one day one of the staff members told me that my blood type was perfect for platelets and since it give me a better reward to build my points I just kept doing it. I also do it because my grandfather passed away from cancer and it's one way for me to give to cancer patients that need platelet donations.

I have been donating platelets off and on for a few years now. The staff ate exceptional and very…read moreskilled in what they do. They take the time to help you understand the whole process of donating and even what happens with your donation. During the process of donating they are constantly checking on you. After the donation process is complete you are asked to say a short time for observation. Your safety is their main concern. While waiting you have a wide choice of refreshments. If you have never donated before, the staff will do their best to make you feel as comfortable as possible.