Friendly staff, they explain everything in detail and walk you through the whole process so your not blindsided by anything. Quick answers to all my questions when I asked. Also John was amazing very professional and reassuring. read more

Most of the staff are really friendly, but this is the second time I received a bruise like this. The first time I couldn't go back and donate for a month waiting for it to heal and then when I was able to go back they were unable to do the blood return and I now how this and it's been a week since the draw and I can't go back now for another 2 months. Then after the draw I was told I don't know exactly how long you can wait here but I can give you another Gatorade, Don't think I will be returning. read more

Octapharma Plasma - Clovis - Blood & Plasma Donation Centers Near Me - Clovis, California

Really poor today. This guy was out in front of me in line to be screened. But called out to the Indian lady to call from return side. I'm in express. So the screened guy goes in office and I'm waiting. What got me upset is how Jessica acknowledged what happened then tryed to laugh and deflect what I was saying. The person in front of me was being screened so I should've been next and she saw that but started laughing and acting like she was ready to defer me Fucking bitch read more

Clean, comfortable, great care. I have only been bruised 2 times in a row by Christpher H, the only 2 x I have had him. Otherwise never had any problems. Painless and easy. read more

The first three visits was good. But the fourth I had a different girl to poke the needle and she is terrible. She my arm and it hella hurt. I knew she was having a bad morning but damn wtf lady. read more

Friendly and professional. I tried another plasma place and they blew my vein and blamed me!! Eli and Peter are great!! Almost all of their employees are. read more

I just finished my first donation and I was overall a very positive experience. I came in as a new donor on a Saturday morning around 8:30 am. The wait wasn't bad, and the staff were pretty professional. It did take a long time. But knowing that in advance it's not a big deal. Carson ended up being my plasma drawing technician and he was great. Overall I felt safe and everything was clean and legit, I'd recommend coming here to donate. read more

Was good a first when they give u 100 for 2 donation but after that they cut it to 60 then after ur 4 Vist it went to 35 dollars what a waste of time there I see other donor spot and they way better DONT COME HERE read more

To start I have been going a few years as a promise to a burn victim I had years ago and until today was always exceptional. However, workers like Stephanie and other have left and Maria and the other s that stayed are great. This review in no way reflects them. Today I had a hispanic male simply walk up bedside. Didn't introduce himself, didn't say what was going , he simply put on gloves, so I asked what's going on? he says gonna adjust my line because the flow is bad. So , and being a former ER nurse, I watch him. And instead of sliding the needle up or down with the vein he lifts it up causing great pain and I tell him stop. Get me someone else and so I Iook for the regulars but all new faces. Who trained this guy? Then he gets upset and tosses the BP cuff at my forehead and at that point I had enough. I told him just because I asked him to stop he had no reason to toss the cuff at my head. Bedside manners is not this guys' skill. So I ended wrapping my arm up. Explained in short what happened to possibly a lead I dont know, but he did listen. As for the male who lifted my vein,lol.. But dont let this guy touch you.. There a tall young caucasian kid, long hair, nery professional who started the process and he is really good. But the other guy today should not be allowed to touch patients. You can always tell when they are in it for the money and not the care of people. He will never touch me again. I miss the old staff. read more

Clean facility, friendly staff, but frustrating lack of transparency about their bruising policy. I knew that the first apt would take a long time, and it did. They were efficient, but it still took 3.5 hours. But what made me mad was that I told 2 phlebotomists that I was a hard draw and that I bruised easily, and they assigned me someone who couldn't draw on my left side. She switched to the right (which I told her from the start was easier) but then I found out that they won't let you donate if you have a bruise. Apparently there was another vein on my left arm that she could have tried, and I indicated that I wanted that, but she switched anyway. So I went in today for my 2nd appointment and they wouldn't let me donate bec there is light bruising on both my arms. They need to be VERY clear about this policy and give donors the clear option of a 2nd vein or other side BEFORE making that call for them. And because you always have to go on the same days of the week that you start on (I was trying to establish at Tues/Thurs donation schedule) I now have to wait until next Tues, which throws off my compensation schedule and wasted 90 min of my time today with the drive and wait. So, if you are a hard draw and/or bruise easily, go in with this information and self advocate!! read more

Nice to earn extra money, I suggest going early to avoid a long wait. If you do go, using a referral code can earn you extra money on top of what they give you, I've let mine attached, worth a shot to try especially for the holidays, cheers https://donor360.octapharma.com//qr/referral?referralCode=J3Hzo2 read more

A great way to earn extra money! Just while laying down you can play on your phone or read. It is a larger needle. At first I was scared of it, but after a few visits it's no big deal. This location is clean, the workers professional and kind. When it's really busy, I think it can add stress to the staff because some donors get antsy. It seem like they are understaffed. The first time you donate it can take 3-4 hours because you have to go through a physical. After that, if there isn't a long line, it can take about 1 hour. With a line, about 2 hours. read more

This is my first time back after it's been a few years since I donated. The check in process is easy IF you've already come in previously for evaluation. At every step of the way you are asked the same 20 something screening questions. The redundancy can be irritating to say the least. The employees don't seem to mind chatting it up while there are people waiting to donate. That can be frustrating. They also make a big deal about somethings that discourage people from donating. For example: at each visit you start by answering the questions, lining up to get blood drawn to check for iron etc as well as blood pressure and bruising on arms. Every-time I have low blood pressure this is my normal for me and many others. However it does raise concern for them and they do not listen when you tell them it is your normal. I had to go to squats and then come back 5 mins later to check it again. A waste of time. I also bruise super easy, I always have. I am pale and just bruise easy-like many others. Yet, they don't listen when I tell them this is my normal. It can be frustrating. So, I advise to only visit when you have literally all day and all the patience in the world. Right now they're offering $100 per donation for the first (7) donation. After that it's $45-$65 depending on your weight. read more

Saving a life is always a good thing. Some tips, be there when it opens because there's usually a long line. Most of the staff is very nice, however there is one staff member who seems to be rude and not friendly, unfortunately she's usually at the front when you check in. Don't let that deture you, the rest are nice! The first donation takes the longest, after that its about an hour. Getting $100 twice a week has definitely come 8n handy. I posted my code, if you use it as a referral you can enjoy $100 as well. read more

Octapharma Plasma - Clovis - Referral code, you'll get $100 when you donate, $1000 after donating 10x. - Blood & Plasma Donation Centers Near Me - Clovis, California

I've been here once. It took 3 hours for the entire process since I was a new donor. Everyone was very nice. There's no reception so it was weird getting started and getting someone's attention for help. Once I was started everything went pretty smoothly. Donating took exactly 35 minutes for me. The phlebotomists was really nice and gentle. I'm happy that I had a good experience overall. I will update my review as needed. read more

Quick, efficient, and friendly staff. Would highly recommend. Never too long of wait lines and place is very clean.

Best place Ever Fast And Easy Donating Process I Will Recommend Anyone Help Create medicine And Cumulate fast cash for bills an any other needs read more

Octapharma Plasma - Clovis - Blood & Plasma Donation Centers Near Me - Clovis, California

This plasma got so wack! Literally the lines be Ridiculous and top it off they only be having 2 people up front while there's like 20 people in line they take forever . They gave me the wrong information cus my heart was to high I had to go back & fourth from Clovis plasma to Fresno plasma on peach , they are rude honestly they don't care about us all they care about is themselves . Now the New plasma on peach is my go to now and I'm sticking to them it's WAY FASTER they never have long lines , they get to it they ALSO provide charges for us n let us charge our phones on the sides of the beds , they care about us , listen to what we got to say , they don't have no attitude , it's all positive vibes over here ! COME TO THE PLASMA ON PEACH N KINGS CANYON you won't regret it! and if your heart is to high , they will help you out like the nurses will help you lower your heart but the Clovis plasma they just give you a piece of paper that's all it's wack so y'all just come to kings canyon n peach . read more

WOW!!!! The woman who registered me to be able to donate put the wrong birthdate in the system. She saw me being assisted by another worker and said "WHAT A WASTE OF TIME". She was a waste of time because if she had put the correct birth date I wouldn't be waiting HALF AN HOUR just for assistance. I was there 3 pm -7pm. read more

Kiosk: always kicks you out and you have to log back in. The wait for vitals: is always long because they only have one person doing vitals. Changing gloves after each patient: today a worker who does vitals (finger sticks to draw blood, also) stated she only changes gloves if she gets blood on the gloves she's wearing. I see other staff changing gloves each time they assist the next donor, yet, she doesn't. The wait to donate plasma: is also long and the staff often mixes up donor documents causing donors to wait longer than necessary. You will see donors (non-express pass holders) being called before you and if you mention it they'll tell you you're next when you should have already been done. *Plasma donation: today a new worker mistakenly forgot to clamp tubing that would prevent my blood from running through the tube for the plasma collection. There was blood all over my sweater and 'Kristine' offered a weak apology with advice on what to do when I got home. Something to clean up with before I left the building would have been appreciated. read more

Everything went smooth. I only gave the a 4 star due to facilities. Bathrooms could be more presentable and clean.

They are racist, and deny people based on their names. I saw them turn several black people in front of me, and they turned me away too as a Black and Asian. The first day I arrived at 3 pm, and was told that I arrived too late along with the Black people in front of me. Keep in mind they close at 7 pm, so it just felt extremely discriminatory. The next day I arrived at around 7:30 am to be sexually harassed by the same medical receptionist. She told me to take off my clothing publicly to show her my abs, and I told her that I don't need to do that. Then she told me that she needed me in a bra and an underwear. I told her I was wearing pants under my dress, then she complained that she was hungry. She asked me a bunch of unnecessary questions after taking me into three different locations for questioning. I showed her my ID, my W-9 form, my Medical cards, my debit card, my rent payment, and she kept asking for more. I told her my SSN, and they verified me in my statement. The reason I was turned away is because my name is not to her liking, seriously that is what she said. Then she decided to change her mind telling me she needed additional proof of address with a different name that was within 30 days. She wasted my time! Last thing she said was that I should go to their Fresno location, and I told her the Clovis location is better. Do not go here! I had a better experience going to Biomat located on Blackstone Ave by the dollar store and Planet Fitness. read more

I started donating here in November of 2019 and had, had "okay" experiences. With that being said I had witnessed so many others having horrific experiences while donating one of which a man was in tears from them missing the vein then them "readjusting" the needle every 5 minutes. Then the most recent time I went January of 2020 I got a poor initial stick then they kept constantly readjusting the needle. After the third time of them trying to get it back into my vein I fainted. After that whole ordeal I didn't get paid the full amount because of their mistake. Needless to say I would 100% consider donating at another facility. read more

Honestly wish I could leave no stars..the phlebotomists are barely trained and tend to not insert needles properly so you'll end up bruising! I've been going here about a year roughly and the staff is very gossipy about their personal lives but also about the people who are donating. I find this location lacking an extreme amount of professionalism. I shouldn't have to sit in a bed donating whilst hearing the nurses say negative things about people who are donating to help others. This location could use a class or two in being professionals!! read more

A very well established place, with amazing workers!! Fast clearance! Great well around environment. Especially because of Kristine Romero! Goes above and beyond not only for me but for every other person there! Whenever someone is need, she always seems to be the first to assistant them and to help them get back to their feet! Been going for 2 years now and every time she is smiling and making sure the staff and customers are good, and leave with their day even that much better! read more

John is great when it comes to checking in he makes the process smooth and quick . I've been coming here for three years and this place and staff are great yeah sometimes there are long lines but what can you expect read more

I have been here over a year. As long as I do what is needed, the benefits are nice. Express passes, e- gift cards, games, prizes, movies on the screen regular rates, with bonuses and Covid fees on top. I would like the regular flat rate raised to $100 each donation, but so far I can't complain. read more

Completely and chronically understaffed. Staff may need to be paid a better wage so that they stick around!

I have been here now for almost two hours and I have only been through a partial process I have sat here and watch people leave because they have been waiting for over an hour... I'm going on hour number 2 and have only made it through the second step of the process, apparently they are understaffed and need help. I heard one of the staff say they only had one nurse and the other was on their way and should be here by 12:30 it's now 12:41 I'm still waiting! Their bio says they realize we are do anti g our time to help others that's why I am still here waiting trying to help someone in need. Maybe the other location is better... save yourself and don't go to the Clovis location terrible service, long wait times and staff just walk by not asking if you've been helped. I am a healthcare professional so I know service needs desperate help! read more

HORRIBLE experience as a new donor. I called prior to walking in and was told by a call center agent as long as I walked in before 5pm that I could donate as a new donor. Even though the Clovis location website says "walk-ins welcome" and hours 6 AM - 7 PM, I was told they couldn't see me at 3:50 PM because they took the last "new donor" at 3:05 PM. Why even stay open till 7 PM if you won't see a new donor before 4 PM?!?!?! THIS IS BAD BUSINESS!!! I don't get off work till 3:30 PM during the week and 3:50 PM is the earliest time I can even get there. They also don't schedule appointments for new donors so this makes it even more difficult. I do NOT recommend this facility at all. The technician working the front desk was some Asian lady and she clearly didn't care that I was told otherwise by another staff member that I could be seen. She was rude and had a nasty attitude. I should've gotten her name, but I was so upset that I just left. read more

Always a solid visit each and everytime. Even with the long lines, they are quick and efficient at getting you in and out in a timely manner. Plus the staff is always friendly. read more

Horrible service there hours have changed only Tuesday and Thursday they open at 7am but there still under staffed so I don't see the point if they still have you waiting the purpose of coming early is to leave early but we're staying longer even though we come early because being understaffed it's ridiculous don't recommend anyone coming here until they fix there customer service read more

I came here Wednesday on my day off and they told me they couldn't help me because it was maxed out and told me to return the next day. I get there on Thursday as soon as the open and they tell me they can't take new donors. They should take down the flyer that says "accepting new donors". This place is ridiculous and a waste of time. DONT COME HERE IF YOU VALUE YOUR TIME. read more

I completed my second donation today and have been very happy with both experiences. The staff if friendly and helpful. Expect to be there 3-4 hour on the first visit. They were very through in checking medical history and preformed a physical exam before the first donation. After the first time, the process is quick. I will definitely continue to donate at this location! read more

Terrific experiences each time, wonderful and friendly staff! Always very clean and quick! The staff are very informative and very professional at all times. Staff truly care and go the extra mile to make personal connections! 10/10 review most definitely! read more

Don't go there! Unless ur a risk taker n need 15$ cause they don't even give u the full 20$ AFTER getting bonuses ( sometimes u don't even get the full bonus I didn't) not all the phlebotomists are experienced MOST are TRAINING to get their license there and they don't ask if they can train on u so they're missing veins and it's a fucking mess!! They will defer you over THEM messing up (hasn't happen to me but I seen it happen while me being there) my problem is this whole thing is a SCAM they're paying you 20$ for ALOT of plasma and making 150-175 off your blood while just giving you 20$ and 9 times out of 10 you don't get the full 20 they tell you ' oh it's because you checked you card ' you took 5 whole dollars from me for checking if my money is there?? Yeah right. read more

HORRIBLE! My first experience (4/12/19) was decent with them although they lag and everyone seems unhappy. My second experience (4/16/19),however, was the worst and my reason for never going back. In the donor area, i had a phlebotomists and she had a friend (another phlebotomists) and they were joking and talking while setting me up to donate. The first phlebotomist then was searching for my vein and couldn't find it and the other one was saying things like "it's right there" and this made my confidence in the whole thing go down and made me start to worry. The first phlebotomist could not find a vein she felt comfortable with so they switched places and the other phlebotomist was searching for my vein and found one while the other was now saying she didn't trust to use that vein either. They talked and the second phlebotomist was like "no i can do it". SHE COULD NOT. The second phlebotomist proceeded to push the needle in and she didn't hit/pierce a vein. Instead of taking it out, she continues to DIG the needle into my skin, moving it around underneath to try to find it. Then she would pull it out slightly to push it back in to see if she'd hit the vein. I was making audible noises of pain and the first phlebotomist even grimaced. The second phlebotomist asked me " Does it hurt?" and i responded " YES!" it hurts, tears were swelling in my eyes. However, she did NOT stop, she dug for a a while more, even though i am now flinching. FINALLY she said "I'm going to stop fishing, i don't want to hit anything" LIKE IT WASN'T ALREADY HURTING ME. She then asked me "Can I just poke your other arm instead?" I was flabbergasted and said "I do not want to continue with my donation today" and cried walking out the building. I now have a huge bruise on my right inner arm from her fishing expedition. I called today (4/17/19) to say I will not be completing my second donation (as the binder they make you read tells you to do) and to complain about the unprofessionalism that took place and the woman who answered was rude and disrespectful. I told her I would like to talk to someone about a complaint/problem I had and that I would not be coming back to complete my second donation. She ignored what I said and said "that's your choice" and hung up. The amount of disrespect and uncaring attitude these employees display reflects the business well. read more